Powerpoint Templates and Google slides for Call Centers

This slide presents various methods to provide efficient training to agents in call center. It includes key methods such as live call training, classroom training, online training, mentoring or coaching and one on one training. Presenting our well structured Training Methods To Improve Call Center Performance. The topics discussed in this slide are Live Call Training, Classroom Training, Online Learning. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

Presenting our Call Center Voice Analytics Consulting In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases two stages. It is useful to share insightful information on Call Center Voice Analytics Consulting. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Presenting Nesting Process Call Center In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase four stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Nesting Process Call Center. This well structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

Presenting Voice Analytics Call Center In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase three stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Voice Analytics Call Center. This well structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

This slide illustrates practices adopted in managing call center process to ensure a smooth and effective operation in the department. It includes hiring of best employees , scheduling work, prioritizing employee management , onboarding etc. Presenting our set of slides with Best Practices To Manage Call Center Process. This exhibits information on five stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Prioritize Employee Engagement, Provide Thorough Onboarding Communicate With Employees .

This slide shows flowchart of the client order process at a call center. It includes customers order , confirmation messages , accounting team receiving information , delivery process , etc. Introducing our premium set of slides with Call Center Handling Customer Order Process Flowchart. Ellicudate the one stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Customers, Product, Service. So download instantly and tailor it with your information.

Introducing our Call Center Process Ppt Styles Rules set of slides. The topics discussed in these slides are Call Center Process. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Presenting our well structured Chat Process Operation In Call Center Icon. The topics discussed in this slide are Chat Process Operation, Call Center Icon. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

This slide showcases flowchart of the inbound call center procedure. It includes getting customers request , agents receiving call , analyzing reason behind the call , resolving issues , seeking further help etc. Presenting our set of slides with Inbound Call Center Process Flowchart. This exhibits information on one stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Customer, Agents Analyze, Solution.

This slide showcases Flowchart of the outbound call center process. It includes calling to make sale , addressing customers, trying to convince customer to purchase product , getting products information from agent etc. Introducing our premium set of slides with Outbound Call Center Process Flow Chart. Ellicudate the one stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Customer, Product, Services. So download instantly and tailor it with your information.

Presenting our set of slides with Providing Customer Service In Call Center Process. This exhibits information on three stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Providing Customer Service, Call Center Process.

This slide shows quality assurance framework to manage call center process helps to determine objectives and planning out a strategy to achieve goals. It includes operational, strategic and tactical quality assurance framework etc. Introducing our premium set of slides with Quality Assurance Framework For Call Center Process. Ellicudate the three stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Assurance Framework, Strategic, Tactical Call Center. So download instantly and tailor it with your information.

This slide showcases flowchart of the contact center sales process. It includes cold calling , connecting to prospects, questions and concerns , a objections , sales pitch , scheduling , negotiation etc. Introducing our Sale Call Center Process Flowchart set of slides. The topics discussed in these slides are Organizing Sales, Deal Closed, Data. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide showcases steps to develop call center process to track , monitor, and managed every call with a client in a smooth manner. It includes choosing type of call center , documentation, building business plan , investment in required equipments etc. Presenting our set of slides with Steps To Follow In Order To Run A Successful Call Center Process. This exhibits information on four stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Necessary Equipment, State Requirements, Business Plan.

This slides showcases the customer support centres performance goal report along with time limit and task completion status. It includes goals, task to be performed, assigned to and monitor by, deadline and status. Introducing our Call Center Team Performance Goals With Deadline And Status set of slides. The topics discussed in these slides are Review Customer, Determine Conversion, Review Sales Pitch. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Presenting our Call Center Team Name Generator In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases four stages. It is useful to share insightful information on Call Center Team Name Generator. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

The following slide highlights key points like communication related costs, staffing issues, better call management, business continuity to show offshore call center advantages. It helps organizations to understand the benefits of offshore call centers. Presenting our set of slides with Key Advantages Of Offshore Call Center Solutions. This exhibits information on four stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Lower Staffing Issues, Better Call Management, Better Business Continuity.

The following slide highlights points like low cost, flexible, tools, customer experience and quality control to show key benefits of offshore call center. It helps organizations to make informed decisions. Introducing our premium set of slides with Key Benefit Of Offshore Call Center. Ellicudate the five stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Flexible And Scalable, Tools And Technology, Customer Experiences. So download instantly and tailor it with your information.

The following slide highlights key points like cost saving, language proficiency, time zone compatibility, technical infrastructure to show key factor considered for selecting offshore call center. It helps organizations to understand factors to consider to select offshore call center to lead cost savings and improved customer support. Presenting our set of slides with Key Factor Considered For Selecting Offshore Call Center. This exhibits information on four stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Cost Saving, Language Proficiency, Time Zone Compatibility.

The following slide highlight artificial intelligence, cloud based, multi channel support, customer journey mapping, quality monitoring and analytics to show latest trends and technologies in off shore call center operations. It helps organizations to stay updated on latest trends and technologies to improve customer support services. Introducing our premium set of slides with Latest Trends And Technologies In Off-Shore Call Center Operations. Ellicudate the five stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Artificial Intelligence, Multi Channel Support, Customer Journey Mapping. So download instantly and tailor it with your information.

The following slide highlights points like set clear expectations, effective training, work schedules, leverage technology, reward and recognize performance to show manage and improve offshore call center agent productivity. It helps organizations to improve productivity through effective strategies and techniques. Presenting our set of slides with Manage And Improve Offshore Call Center Agent Productivity. This exhibits information on five stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Set Clear Expectations, Provide Effective Training, Optimize Work Schedules.

The following slide highlights key points like customer service, lead generation, customer interaction, travel, financial, it and software, virtual assistant to show offshore call center services. It helps organizations to understand range of services offered by offshore call centers, from customer service to virtual assistants, and benefits. Introducing our premium set of slides with Maximizing Offshore Call Center Service Portfolio. Ellicudate the six stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Customer Interaction, Financial Services, Virtual Assistants. So download instantly and tailor it with your information.

Introducing our Offshore Call Center For Global Reach Icon set of slides. The topics discussed in these slides are Offshore Call Center, Global Reach Icon. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Following slide highlights average handle time, first call resolution, customer satisfaction score, abandoned call rate, agent occupancy rate, quality assurance score to show offshore call center KPI with goals. It helps organizations to measure and improve offshore call center performance. Presenting our well structured Offshore Call Center KPI With Goals. The topics discussed in this slide are First Call Resolution, Customer Satisfaction Score, Quality Assurance. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

Introducing our Offshore Call Center Ppt Powerpoint Presentation File Example Introduction set of slides. The topics discussed in these slides are Offshore Call Center. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

The following slide highlights country, language and average cost to show offshore call center services offered by different countries. It helps organizations to compare and choose the most suitable offshore call center services. Presenting our well structured Offshore Call Center Services Offered By Different Countries. The topics discussed in this slide are Center Services, Offered By Different Countries, Top Language. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

Introducing our Offshore Call Center To Improve Customer Experience Icon set of slides. The topics discussed in these slides are Offshore Call Center, Improve Customer, Experience Icon. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

The following slide highlights points like labor cost, service quality, communication, data security, time zone and customer feedback to show offshore vs onshore call center comparative analysis. It helps organization to make informed decision between offshore and onshore call center outsourcing based on important factors. Presenting our well structured Offshore Vs Onshore Call Center Comparative Analysis. The topics discussed in this slide are Comparison Point, Service Quality, Communication. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

The following slide highlights lack of knowledge, lack of control, hidden costs, security concern and language barrier to show challenges of offshore call center outsourcing to show challenges of offshore call center. It helps organizations to identify and mitigate potential challenges. Presenting our set of slides with Operational Challeneges Of Offshore Call Center. This exhibits information on five stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Lack Of Control, Hidden Costs, Security Concerns, Language Barrier.

Presenting Call Center Industry Analytics In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase three stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Call Center Industry Analytics. This well structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

Presenting Handle Time Call Center In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase three stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Handle Time Call Center. This well-structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

Presenting our AI Call Center Digital Solutions In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases five stages. It is useful to share insightful information on AI Call Center Digital Solutions. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Presenting Call Handling Call Center Operations In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase three stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Call Handling Call Center Operations. This well-structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

Presenting Call Center Management System In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase three stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Call Center Management System. This well-structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

The following slide highlights elements like first call resolution, customer satisfaction, average handling time, call abandonment rate, agent occupancy rate, quality assurance and employee satisfaction to show call center first call resolution metrics. It helps organizations to measure the performance and effectiveness of their call center operations. Introducing our Call Center First Call Resolution Metrics set of slides. The topics discussed in these slides are Element, Metric. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Presenting our Call Center Industry In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases three stages. It is useful to share insightful information on Call Center Industry. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Introducing Agenda For Guide To Performance Improvement In Call Centers to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Examine Different, Related To Customer, Formulate Structured, using this template. Grab it now to reap its full benefits.

This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team.Deliver an outstanding presentation on the topic using this BPO Call Center Organizational Structure Guide To Performance Improvement. Dispense information and present a thorough explanation of Complaint Resolution, Handling Team, Channel Support Team using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call.Introducing Call Center Telephone Etiquette For Support Agents Guide To Performance Improvement to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Conversation Positive, Highlight Positive, Customer First, using this template. Grab it now to reap its full benefits.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers.Deliver an outstanding presentation on the topic using this Company Call Centers Around The World Guide To Performance Improvement. Dispense information and present a thorough explanation of Guangzhou, Casablance, Bangalore using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution.Introducing Evaluate Performance By Monitoring Call Center KPIs Guide To Performance Improvement to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Service Level, Response Time, Abandonment Rate, using this template. Grab it now to reap its full benefits.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment.Present the topic in a bit more detail with this Expected Outcome From Call Center Improvement Guide To Performance Improvement. Use it as a tool for discussion and navigation on Call Abandonment, Average Call Time, Measurement. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Guide To Performance Improvement In Call Centers Table Of Contents to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Organization Business, Company Background, Company Call Centers, using this template. Grab it now to reap its full benefits.

Introducing our well researched set of slides titled Icons Slide For Guide To Performance Improvement In Call Centers. It displays a hundred percent editable icons. You can use these icons in your presentation to captivate your audiences attention. Download now and use it multiple times.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration.Introducing Important Aspects For Effective QA At Call Centers Guide To Performance Improvement to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Call Recording, Agent Scripts, Calibration, using this template. Grab it now to reap its full benefits.

Introducing Table Of Contents For Guide To Performance Improvement In Call Centers to increase your presentation threshold. Encompassed with thridteen stages, this template is a great option to educate and entice your audience. Dispence information on Business Summary, Solutions Offered, Customer Complaint, using this template. Grab it now to reap its full benefits.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train.Present the topic in a bit more detail with this Training Program For BPO Call Center Agents Guide To Performance Improvement. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Communication Skills. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing 01 Table Of Contents Best Practices For Effective Call Center Management Ppt Rules to increase your presentation threshold. Encompassed with one stage, this template is a great option to educate and entice your audience. Dispence information on Organization Business, Company Journey, Overview, using this template. Grab it now to reap its full benefits.

This slide showcases additional features required to streamline the process which includes interactive voice response, call queuing, appointment reminder and outbound call limiting. Present the topic in a bit more detail with this Additional Feature Required To Streamline Call Center Process Best Practices For Effective Call Center. Use it as a tool for discussion and navigation on Appointment Reminder, Outbound Call Limiting, Interactive Voice. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Agenda Best Practices For Effective Call Center Management Ppt Mockup to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Develop Different, Strategies, Customer, using this template. Grab it now to reap its full benefits.

Deliver an outstanding presentation on the topic using this BPO Call Center Organizational Structure Best Practices For Effective Call Center. Dispense information and present a thorough explanation of Retail Customer, Ecommerce Service Manager, Service Manager using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases the business process outsourcing solutions offered by the company which includes retail. Healthcare, telecom. Manufacturing, BFSI, travel and transport and hospitality industry. Introducing Business Process Outsourcing Industry Focused Solutions Best Practices For Effective Call Center to increase your presentation threshold. Encompassed with eight stages, this template is a great option to educate and entice your audience. Dispence information on Consumer Packaged Goods, Manufacturing And Utilities, Travel And Transport, using this template. Grab it now to reap its full benefits.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Introducing Call Center Telephone Etiquette For Support Agents Best Practices For Effective Call Center to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Conversation Positive, Never Interrupt, Call Transfer, using this template. Grab it now to reap its full benefits.

This slide highlights how to communicate and deal with unsatisfied customer which includes listen, apologize, never argue, note facts, follow up, replacement or additional benefits. Introducing Communicating And Dealing With Unsatisfied Customer Best Practices For Effective Call Center to increase your presentation threshold. Encompassed with eight stages, this template is a great option to educate and entice your audience. Dispence information on Additional Benefits, Apologize, Never Argue, using this template. Grab it now to reap its full benefits.

This slide showcases the call center companies technological investment which includes artificial intelligence, robotics process automation and some companies invested in video chats. Increase audience engagement and knowledge by dispensing information using Companies Shift Towards Innovative Technologies Best Practices For Effective Call Center. This template helps you present information on three stages. You can also present information on Center Companies, Technological Investment, Shift Towards using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO services provided to different industries. Present the topic in a bit more detail with this Company Background Information Overview Best Practices For Effective Call Center. Use it as a tool for discussion and navigation on Services Provided, Different Industries, Company. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers. Introducing Company Call Centers Around The World Best Practices For Effective Call Center to increase your presentation threshold. Encompassed with one stage, this template is a great option to educate and entice your audience. Dispence information on Company, Call Centers, Around The World, using this template. Grab it now to reap its full benefits.

This slide highlights the company journey form 2008 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Increase audience engagement and knowledge by dispensing information using Company Journey Roadmap From 2008 To 2021 Best Practices For Effective Call Center. This template helps you present information on forteen stages. You can also present information on Company, Journey Roadmap, Banking Workflow Automation using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the customer complaints expected time for resolution which showcases complaint resolution time same day, next day, and complaint status shared with customer. Present the topic in a bit more detail with this Customer Complaints Expected Time For Resolution Best Practices For Effective Call Center. Use it as a tool for discussion and navigation on Complaint Status, Customer, Complaint Resolution. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, Quality monitoring scores, customer satisfaction and first call resolution. Introducing Evaluate Performance By Monitoring Call Center KPIS Best Practices For Effective Call Center to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Service Level, Customer Satisfaction, Response Time, using this template. Grab it now to reap its full benefits.