Offshore Call Center KPI With Goals
Following slide highlights average handle time, first call resolution, customer satisfaction score, abandoned call rate, agent occupancy rate, quality assurance score to show offshore call center KPI with goals. It helps organizations to measure and improve offshore call center performance.
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Following slide highlights average handle time, first call resolution, customer satisfaction score, abandoned call rate, agent occupancy rate, quality assurance score to show offshore call center KPI with goals. It helps organizations to measure and improve offshore call center performance. Presenting our well structured Offshore Call Center KPI With Goals. The topics discussed in this slide are First Call Resolution, Customer Satisfaction Score, Quality Assurance. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.
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