Powerpoint Templates and Google slides for Quality Customer

Deliver an outstanding presentation on the topic using this Call Center Quality Scoreboard Template With Customer Satisfaction Rate. Dispense information and present a thorough explanation of Call Center Quality Scoreboard Template With Customer Satisfaction Rate using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

In this slide, we group consumers based on low-price shoppers, local premium shoppers, Brand Loyal Shopper and lovers of premium.Present the topic in a bit more detail with this Customers Segmentation Based On Price Brand And Quality Persuade Customers To Buy Additional Use it as a tool for discussion and navigation on Experimental Shoppers, Quality Lovers, Local Quality Shoppers This template is free to edit as deemed fit for your organization. Therefore download it now.

Following slide illustrates pareto chart that can be used by a firm to highlights its customer complaints related to documentation, product quality, packaging, delivery and other. Present the topic in a bit more detail with this Pareto Chart Highlighting Customer Complaints Quality Assurance Plan And Procedures Set 2. Use it as a tool for discussion and navigation on Pareto Chart Highlighting Customer Complaints. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows the estimated lead score distribution and purchase rate to help sales team in measuring quality of customers and allows them to focus on profitable customer segment. Deliver an outstanding presentation on the topic using this Automating Sales Processes To Improve Revenues Sales Team Measuring Quality Of Customers. Dispense information and present a thorough explanation of Lead Score Distribution, Purchase Rat, Customer Segment, High Quality using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows the estimated lead score distribution and purchase rate to help sales team in measuring quality of customers and allows them to focus on profitable customer segment. Present the topic in a bit more detail with this Sales Team Measuring Quality Of Customers Sales Process Automation To Improve Sales. Use it as a tool for discussion and navigation on Measuring, Relationship, Distribution. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows the estimated lead score distribution and purchase rate to help sales team in measuring quality of customers and allows them to focus on profitable customer segment. Present the topic in a bit more detail with this Sales Team Measuring Quality Of Customers Digital Automation To Streamline Sales Operations. Use it as a tool for discussion and navigation on Measuring, Distribution, Profitable. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows the estimated lead score distribution and purchase rate to help sales team in measuring quality of customers and allows them to focus on profitable customer segment. Present the topic in a bit more detail with this Sales Automation To Eliminate Repetitive Tasks Sales Team Measuring Quality Of Customers. Use it as a tool for discussion and navigation on Low Quality, Medium Quality, High Quality. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the common problems related to customer care call center which includes absenteeism, waiting time, unresolves complaints and high attrition rate of organization. Present the topic in a bit more detail with this Common Customer Care Call Center Problems Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Absenteeism, Unresolved Complaints, High Attrition. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the impacts on the company of poor customer support at BPO call center which showcases comparison of call center companies performance with Quarterly revenue. Deliver an outstanding presentation on the topic using this Impact Of Poor Customer Support At Call Center Action Plan For Quality Improvement In Bpo. Dispense information and present a thorough explanation of Company Operating, Quarterly Revenue, Companies Performance using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide showcases dashboard of construction company exhibiting quality KPIs regarding safety, workmanship and customer satisfaction. Key indicators covered are site inspection success level, CSR, defect count, net promoter score, promotors, passives, defectors, total rework cost, safety meetings and average time taken to fix defects. Introducing our Construction Quality Assurance Dashboard With Customer Satisfaction Ratio set of slides. The topics discussed in these slides are Construction Quality Assurance, Dashboard, Customer Satisfaction Ratio. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide shows the estimated lead score distribution and purchase rate to help sales team in measuring quality of customers and allows them to focus on profitable customer segment. Present the topic in a bit more detail with this Sales Team Measuring Quality Of Customers Sales Automation Procedure For Better Deal Management. Use it as a tool for discussion and navigation on Estimated Lead Score, Customer Segmentation, Quality Of Customers. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide displays a dashboard for measurement of parameters related to customer satisfaction. It includes details such as net promoter score, customer retention rate, customer efforts, etc. Introducing our Customer Related Quality Metrics Dashboard For Project Management set of slides. The topics discussed in these slides are Customer Retention Rate, Customer Effort Score. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

SlideTeam feels immense pleasure in presenting to you its 100% customizable and user-friendly quality dashboard snapshot showing customer data with data quality. The business slides can be viewed in widescreen display ratio of 16:9 or standard size display ratio of 4:3 after being downloaded. The PPT presentation lets you insert or remove any given feature from the redesigned set of slides. You can also save the slideshow in format of PDF or JPG and also it is compatible with Google Slides. So hit download, edit it and present it.

Presenting this set of slides with name - Customer Service Training Quality Performance Metrics Leadership Pillars Cpb. This is an editable three stages graphic that deals with topics like Customer Service Training, Quality Performance Metrics, Leadership Pillars to help convey your message better graphically. This product is a premium product available for immediate download, and is 100 percent editable in Powerpoint. Download this now and use it in your presentations to impress your audience.

Presenting this set of slides with name - Customer Lifetime Value Marketing Total Quality Management System Cpb. Customer Lifetime Value Marketing Total Quality Management System Cpb. This is an editable three stages graphic that deals with topics like Customer Lifetime Value Marketing, Total Quality Management System to help convey your message better graphically. This product is a premium product available for immediate download, and is 100 percent editable in Powerpoint. Download this now and use it in your presentations to impress your audience.

Presenting our Qualities Building Customer Relationship Ppt Powerpoint Presentation Backgrounds Cpb PowerPoint template design. This PowerPoint slide showcases four stages. It is useful to share insightful information on Qualities Building Customer Relationship This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Presenting our Developing Quality Customer Service Skills Ppt Powerpoint Presentation Professional Cpb PowerPoint template design. This PowerPoint slide showcases six stages. It is useful to share insightful information on Develop Professionally Personally. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

This slide represents customer perception of brand service quality framework such as word of mouth communication, customer needs, past experience, expectations, service received etc. Introducing our Customer Perception Of Brand Service Quality Framework set of slides. The topics discussed in these slides are Consumer, Service, Expectations . This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide depicts the various benefits of quality assurance application that further leads to company profits, customer satisfaction and standardization of service. Increase audience engagement and knowledge by dispensing information using Importance Of Quality Assurance Application Customer Ppt Powerpoint Ingraphics. This template helps you present information on seven stages. You can also present information on Improvement, Service, Satisfaction, Business, Customer using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows rating analysis of manufacturing quality. It covers manufacturing and customer rating , and ways to improve product quality. Presenting our well structured Manufacturing And Customer Rating Analysis To Improve Product Quality. The topics discussed in this slide are Manufacturing Rating, Customer Rating, Ways To Improve Product Quality, Product. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

This slide shows assurance cycle . The steps include plan, design, production ,sales and after sales service. Presenting our set of slides with Manufacturing Quality Assurance Cycle With Customers Expectation Request. This exhibits information on four stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Planning, Design, Production, Sales After Sales Service.

Presenting our Customer Satisfaction High Quality Deliverables Ppt Powerpoint Presentation Icon Layouts Cpb PowerPoint template design. This PowerPoint slide showcases three stages. It is useful to share insightful information on Customer Satisfaction High Quality Deliverables This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Presenting Causes Customer Service Quality Ppt Powerpoint Presentation Summary Outfit Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase five stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Causes Customer Service Quality. This well structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

This slide shows information about kano model along with level of customer needs such as expected quality, normal quality and exciting quality.Present the topic in a bit more detail with this Kano Model With Level Of Customer Needs Collection Of Quality Control Templates Set 2 Use it as a tool for discussion and navigation on Improved Production Speed, Reduced Training Time, Low Maintenance Costs This template is free to edit as deemed fit for your organization. Therefore download it now.

Following slide illustrates pareto chart that can be used by a firm to highlights its customer complaints related to documentation, product quality, packaging, delivery and other.Deliver an outstanding presentation on the topic using this Pareto Chart Highlighting Customer Collection Quality Control Templates Set 2 Dispense information and present a thorough explanation of Work Instructions Establish, Baseline Performance, Monitor Actual Performance using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates voice of the customer table that can be used by a firm to make modifications in its business functions based on the wants of its valuable customers.Present the topic in a bit more detail with this Collection Of Quality Control Voice Of The Customer Table Use it as a tool for discussion and navigation on Voice Of The Customer Table This template is free to edit as deemed fit for your organization. Therefore download it now.

Mentioned slide illustrates three phase customer experience management implementation framework. Phases covered in the slide are customer experience assessment, mapping and optimization.Introducing Customer Experience Management Collection Of Quality Control Templates Ppt Elements to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Develop Customer Experience, Manage Customer Touch Points, Transform Staff Mind using this template. Grab it now to reap its full benefits.

This slide shows NPS metrics that can be used by the organization to measure its customer satisfaction score. It also displays information about interactive forecasted future scenarios.Present the topic in a bit more detail with this Metrics To Measure Customer Satisfaction Collection Of Quality Templates Ppt Demonstration Use it as a tool for discussion and navigation on Metrics To Measure Customer Satisfaction This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases customer requirements plan with product quality attributes. It includes information about details, measurement, customer expectations, timely delivery, correct product, after sales service, etc.Introducing our Customer Requirements Plan With Product Quality Attributes set of slides. The topics discussed in these slides are After Sales Services, Orders Delivered, Consumer Expectations This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Presenting Quality Meeting Customer Expectations Ppt Powerpoint Presentation Gallery Graphics Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase six stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Quality Meeting Customer Expectations. This well structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

Presenting our Quality Source Products Customer Service Ppt Powerpoint Presentation Outline Cpb PowerPoint template design. This PowerPoint slide showcases four stages. It is useful to share insightful information on Quality Source Products Customer Service This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Increase audience engagement and knowledge by dispensing information using Customer Success Playbook Flowchart For Assessing The Quality. This template helps you present information on two stages. You can also present information on Flowchart For Assessing The Quality Of Customer Relationships using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Mentioned slide illustrates three phase customer experience management implementation framework. Phases covered in the slide are customer experience assessment, mapping and optimization. Deliver an outstanding presentation on the topic using this Customer Experience Management Implementation Quality Assurance Plan And Procedures Set 1. Dispense information and present a thorough explanation of Experience, Management, Implementation using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

scenarios. Deliver an outstanding presentation on the topic using this Metrics To Measure Customer Satisfaction Quality Assurance Plan And Procedures Set 1. Dispense information and present a thorough explanation of Metrics To Measure Customer Satisfaction using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows information about kano model along with level of customer needs such as expected quality, normal quality and exciting quality. Deliver an outstanding presentation on the topic using this Kano Model With Level Of Customer Needs Quality Assurance Plan And Procedures Set 2. Dispense information and present a thorough explanation of Kano Model With Level Of Customer Needs using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates voice of the customer table that can be used by a firm to make modifications in its business functions based on the wants of its valuable customers. Present the topic in a bit more detail with this Voice Of The Customer Table Quality Assurance Plan And Procedures Set 3. Use it as a tool for discussion and navigation on Simple Random Sampling, Cluster Sampling, Systematic Sampling. This template is free to edit as deemed fit for your organization. Therefore download it now.

Presenting Quality Customer Service In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase three stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Quality Customer Service. This well-structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

This slide mentions evaluation parameters used by customers to analyze the quality of product being purchased. It includes Performance, Features, Reliability, Conformance and Aesthetics. Introducing our premium set of slides with Product Quality Evaluation Parameters For Customers. Elucidate the five stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Performance, Features, Reliability, Conformance, Aesthetics. So download instantly and tailor it with your information.

This slide shows the Benefits of Quality Customer Service of Grundfom to Farmers such as preemptive modification, instant chat feature, digitized customer service etc. Increase audience engagement and knowledge by dispensing information using Customizable Solutions To Deal Benefits Of Quality Customer Service Of Grundfom To Farmers. This template helps you present information on three stages. You can also present information on Preemptive Maintenance, Instant Chat Feature, Digital Customer Service using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Presenting our Customer Scorecard Quality In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases three stages. It is useful to share insightful information on Customer Scorecard Quality. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

This slide shows the Benefits of Quality Customer Service of Grundfom to Farmers such as preemptive modification, instant chat feature, digitized customer service etc.Introducing Benefits Of Quality Customer Service Of Solutions Leverage Innovative Solutions to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Maintenance Modification, Customer Service, Chat Feature, using this template. Grab it now to reap its full benefits.

This slide lists down four levels that businesses commonly use to categorize the quality of customer service. These components include unsatisfactory, meeting customer expectations, exceptional customer service and exceeding customer service. Presenting our set of slides with Customer Service Quality Expectation Levels. This exhibits information on four stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Unsatisfactory, Meeting Customer Expectations, Exceptional Customer Service, Exceeding Customer Expectations.

Introducing Flowchart For Assessing The Quality Of Customer Relationships Guide To Customer Success to increase your presentation threshold. Encompassed with two stages, this template is a great option to educate and entice your audience. Dispence information on Customer Renew, Strong Relationship, Getting Value using this template. Grab it now to reap its full benefits.

This slide shows the Benefits of Quality Customer Service of Grundfom to Farmers such as preemptive modification, instant chat feature, digitized customer service etc. Present the topic in a bit more detail with this Digital Platforms And Solutions Benefits Of Quality Customer Service Of Grundfom To Farmers. Use it as a tool for discussion and navigation on Preemptive Maintenance And Modification, Instant Chat Feature, Digital Customer Service. This template is free to edit as deemed fit for your organization. Therefore download it now.

Increase audience engagement and knowledge by dispensing information using CS Playbook Flowchart For Assessing The Quality Of Customer Relationships. This template helps you present information on four stages. You can also present information on Customer, Strong Relationship, Product using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Presenting our Quality Customer In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases four stages. It is useful to share insightful information on Quality Customer This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

This slides show the Ad campaigns which bring quality leads with impressions, clicks, contacts created, etc. Present the topic in a bit more detail with this Customer Lead Management To Generate Ad Campaigns Which Get Quality Leads. Use it as a tool for discussion and navigation on Impression, Leads Converted, Potential Won. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide outlines different approaches and tactics which can be used to make professional videos.It provides information about using a tripod, shooting from different angles and using a good microphone.Deliver an outstanding presentation on the topic using this Key Tactics For Shooting Quality Video Marketing Strategies To Increase Customer.Dispense information and present a thorough explanation of Different Angles, Good Microphone, Rode Videomic using the slides given.This template can be altered and personalized to fit your needs.It is also available for immediate download.So grab it now.

Presenting our Customer Quality In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases six stages. It is useful to share insightful information on Customer Quality This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

This slide highlights how to communicate and deal with unsatisfied customer which includes listen, apologize, never argue, note facts, follow up, replacement or additional benefits. Introducing Communicating And Dealing With Unsatisfied Customer Action Plan For Quality Improvement In Bpo to increase your presentation threshold. Encompassed with eight stages, this template is a great option to educate and entice your audience. Dispence information on Communicating, Inconvenience, Replacement Or Additional, using this template. Grab it now to reap its full benefits.

This slide highlights the customer complaints expected time for resolution which showcases complaint resolution time same day, next day, and complaint status shared with customer. Present the topic in a bit more detail with this Customer Complaints Expected Time For Resolution Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Resolution, Exceptional, Insufficient Data . This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries , telecom queries and BFSI queries. Introducing Inbound And Outbound Calls Volume At Customer Centers Action Plan For Quality Improvement In Bpo to increase your presentation threshold. Encompassed with two stages, this template is a great option to educate and entice your audience. Dispence information on Customer, Ecommerce, Inbound, using this template. Grab it now to reap its full benefits.

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Present the topic in a bit more detail with this Right Channel Strategy For Customer Complaint And Faults Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Strategy, Complaint, Information. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. Present the topic in a bit more detail with this Transfer Customers Calls By Complaint Type Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Ecommerce, Transfer, Complaint Type. This template is free to edit as deemed fit for your organization. Therefore download it now.

Deliver an outstanding presentation on the topic using this Wrong And Right Approach For Customer Service Response Action Plan For Quality Improvement In Bpo. Dispense information and present a thorough explanation of Service Response, Approach, Customer using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Presenting our Customer Satisfaction Quality In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases five stages. It is useful to share insightful information on Customer Satisfaction Quality This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

This slide covers quality assurance matrix for personalised vehicles. It includes categories such as specification, features, customer needs, technical requirements, competitor analysis along with direction of movement and relationship. Presenting our well structured Customized Vehicle Quality Assurance QA Matrix. The topics discussed in this slide are Competitor Analysis, Speed, Direction Improvement. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

Present the topic in a bit more detail with this Customer Success Best Practices Guide Flowchart For Assessing The Quality Of Customer Relationships. Use it as a tool for discussion and navigation on Product, Customer, Relationships. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows the challenge, various strategic initiatives, and key positive impacts under the generate high quality leads product marketing initiative. Increase audience engagement and knowledge by dispensing information using Initiative To Build Awareness Generate High Quality Customer Acquisition Strategies Increase Sales. This template helps you present information on one stage. You can also present information on Customer Acquisition, Products Demand, Build Awareness using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

The purpose of this template is to define the checklist used for quality assurance. It covers information about checklist item, yes, no, comments, etc. Introducing our Customer QA Management And Quality Control Checklist set of slides. The topics discussed in these slides are Identify The Caller, Specify Reason To Call, Greet The User. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.