Right Channel Strategy For Customer Complaint And Faults Action Plan For Quality Improvement In Bpo
This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ.
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This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Present the topic in a bit more detail with this Right Channel Strategy For Customer Complaint And Faults Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Strategy, Complaint, Information. This template is free to edit as deemed fit for your organization. Therefore download it now.
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