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Having an impactful company profile can leave a great impression on the prospective client. A company profile is a powerful magnet that attracts potential clients and investors to the company.
Simply, it is like a brief introduction about the company, its perspective, its mission, its target audience, its purpose, and the company goal.
A company profile is a professional introduction of the business. The main aim to inform the client about the firm’s historical description, its structure, its establishment, rate of performance, and the product and service it engaged in. A well-structured company profile can lead to an increase in profitability of the company if it is powerful enough to convince the investor. A company profile is a resume to the client about the company. So, explore our professionally designed ppt for company profile now
What Is the Need for a Company Profile?
- It nudges potential audience to know more about the company.
- Having a company profile gives you immense growth opportunities.
- It helps the company to stand out.
- Highlight the company’s products and services.
- It provides information related to the SWOT analysis of the business.
CALL CENTER COMPANY PROFILE
As the advancement in every sector increase, the need for call center companies boost. There are lot number of call center companies in today’s time, so having a call center company profile is of utmost importance.
A company profile is the informational document of the company, so it should be prepared in such a way that it should stand out from other call center companies that exist in the market.
A call center company profile should include slides, everything from the company’s incorporation to its mission and vision, its goal, company overview, services, partners engaged, and all the other detail that can be useful to stakeholders.
To make your work easy and hassle-free from creating one such profile, we have brought you a readily designed call center company profile pitch deck that will include everything that is needed.
All you need to do is to edit it as per the company’s specifications.
So presenting you a well-researched and impactful call center company profile that includes all the necessary slides that you need to present the case in front of the investor. You just need to download the call center company profile and you are good to go.
Slide 1: Cover Slide
To leave an impact on your potential clients you must be backed up with an eye-catching cover slide that will make your audience engaged in your company profile deck. A great cover slide will help you to present your case in front of the audience with ease.
Download it now and add your company name to create an excellent impression on the client.
Slide 2: Executive Summary
Give a brief executive summary of your call center company which includes a business overview, founder, shareholding structure, USP, achievements, and key facts.
This will give the potential audience an idea about the outlook of the company. Including an executive summary, a slide can make a strong impression about the company on the mind of clients.
Slide 3: Company’s Presence Around the World
Use this map to showcase your client the different locations of the company’s operation worldwide which will make them believe in your company’s strengths.
Note down the key takeaways in the right section of the slide to depict the countries, number of employees, and clients of different industries engaged with your company.
This slide will help you in influencing the decision of your potential stakeholder in favor of your company.
Slide 4: Business Process Outsourcing Solution
Introduce your viewer to the business process outsourcing solution provided by the company. This slide will showcase the different industries engaged with the company for outsourcing purposes.
It will give an idea about the market share grabbed by the company by engaging with different sectors of the economy be it healthcare, telecom, retail, travel, manufacturing, transport, and hospitality.
Slide 5: Our Specialized Services
Include our specialized service slide into your company profile, to give an idea to the stakeholders about the services. Every client wants to know the services that the company engaged in.
Highlight the specialized service provided by the call center which includes translation, video remote interpreting, on-site interpreting, over the phone interpretation, and other services. With each service type, give a brief description of the service.
Slide 6: Inbound and Outbound Call Volume
This slide gives insight into the inbound and outbound call volume at the BPO customer care center. This slide showcase the average inbound and outbound call for e-commerce queries, and telecom queries.
With the help of this template, you can distinguish the inbound and outbound call volume related to each industry and the average number of emails and voice text get. And all showcase the average number of follow-up calls for each industry.
You just need to edit the slide a bit and you are good to go.
Slide 7: Call Center Business Model
Any call center company can get their hands on this amazing call center business model template to showcase greater insight into the company’s target market, revenue stream, customer relationship, cost structure, products, key activities and channels, etc.
Every stakeholder is interested in knowing the competitive edge and this slide comes to the rescue as it will give insight about the same.
Slide 8: Company Journey Roadmap from 2008 to 2021
Present the growth of the company from 2008 to 2021. Mention the number of employees they started with and the number of employees engaged with the company currently. And the number of industries currently they are serving like banking, telecom, healthcare, etc.
This slide will make an impact on the client’s mind about the growth of the company, this very slide influences the decision of the viewer.
Use this ready-made template and edit the text as per the statistics of the company.
Slide 9: Executive Leadership and Management Team
Present your skilled staff in front of your stakeholder and client and win more projects by showcasing their talent.
Incorporate this executive leadership and management team which includes details about the managing director, VP of retail customer service, ecommerce service, telecom service, and BFSI service.
You can add names and designations of employees and give a brief description of their roles and responsibilities. Add pictures of them in the presentation to give a more professional outlook.
Slide 10: Our Business Client
Every investor wants to get an insight into the various business client of the company. Include this slide to give them an idea about it.
This slide will cover the major companies like amazon, standard charted bank, airtel, Walmart and fortis. This slide will show the growth prospect of the company.
Slide 11: Revenue and Profit of Calls Center
Every stakeholder is interested in statistics, how much the company is generating revenue, and net profit from a call center.
Best way to showcase it is in the form of bar graphs, by comparing the data of last five years. It will give insight into the % increase in revenue and profit every year.
Use this template while presenting the statistics to the client.
Slide 12: Revenue Breakdown of Service by Industries and Region
Showcase the clients with the slide of revenue breakdown of service by industries and region in the form of pie charts.
Industries include healthcare, telecom, travel, BFSI, ecommerce, and the retail sector. And the regions include European, Russian, Asian etc.
Include the key details in the key takeaway column below the pie chart to give a better understanding to the slide.
Slide 13: Financial Performance Comparison
Present your client, a financial performance comparison of different call center operating. Every stakeholder and client are interested in knowing the financial performance of the company and comparing it with a competitor’s company.
Graphically represent the financial performance of different call center companies comparing it with your own company to understand it in a more simplified way.
Add this template in your company profile deck, and edit the text as per the requirement.
Slide 14: SWOT Analysis
Use this slide to present your company’s SWOT analysis. It includes different sections where you can depict your organization’s strengths, weaknesses, opportunities, and threats to help your client understand your business better.
This slide will give a broad perspective to the audience to know the company in a better way.
Slide 15: Right Channel Strategy to Handle Customer Complaints
Include this slide in your company profile deck to showcase the client, the right channel strategy to handle the customer complaint.
Customer queries can be related to sales, servicing, information and fault which include different channels voice calls, video chats, live chat, IVR, and FAQ.
Audience is really interested in knowing the right channel strategy to solve complaints. As this is the main aim of call center company establishment.
Conclusion
This presentation deck includes all the slides that are needed to introduce the call center company profile to potential clients. As it covers all the key area including company background, company overview, team structure, financial performance, and SWOT analysis. Use this deck to create your own call center company profile.
Don’t waste time putting together a professional call center company profile. Use this readymade presentation deck. You can customize it as per your requirement, to create a good impression on the client and respective audience. It is a perfect tool for communicating your brand image and message in a simple and concise manner. Download this deck now.
Download the free Call Center Company Profile PDF.
