What Is Digital Customer Service DCS And Its Value Edu Ppt
This PPT deck covers the concept of digital customer service DCS and its significance for businesses and consumers. It also contains the difference between traditional and digital customer support.
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Presenting What is Digital Customer Service DCS and its value. These slides are 100 percent made in PowerPoint and are compatible with all screen types and monitors. They also support Google Slides. Premium Customer Support is available. Suitable for use by managers, employees, and organizations. These slides are easily customizable. You can edit the color, text, icon, and font size to suit your requirements.
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Content of this Powerpoint Presentation
Slide
1
This slide
showcases the definition of digital customer service. It also contains details
of major tools used to provide digital customer service such as messaging,
voice, AI-bots, screen share, video, social, and co-browsing.
Slide
2
The
purpose of this slide is to highlight the importance of digital customer
service (DCS) for both customers and businesses. The DCS importance for
customers is that it is convenient and quick. As far businesses are concerned,
it helps enhance customer experience at low labor cost.
Slide
3
This slide
tabulates the difference between traditional and digital customer support based
on multiple parameters such as power, approach, support type, and customer
data.
What Is Digital Customer Service DCS And Its Value Edu Ppt with all 19 slides:
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