Verbal And Non Verbal Communication Significance In Negotiation Training Ppt
This slide explains the significance of verbal vs. non-verbal communication in negotiations. While negotiating, verbal and non-verbal communication both can make a difference. Sometimes Non-verbal communication, like body language can be more effective compared to the verbal communication. One can use Flinching which is a visible negative physical action that sends an emotional message to the other party about the offer being unpleasant to them. This tactic can be used both on the part of buyer or seller to know the actual opinion of the other party on the budget quoted, and to see whether they flinch or not.
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