Top Negotiation Tactics For Buyers And Sellers Training Ppt

Slide 1

This slide explains ‘silence’ as a common negotiation tactic used by both buyers and sellers. It is better to remain silent when the negotiation has hit a critical stage. Keep silent for 10-15 seconds and see what happens. The most uncomfortable party with try to fill the gap and offer better deal to make other party speak. This tactic can be used when a person wants to create pressure, seeks more information, etc. 

Slide 2

This slide explains ‘High Authority’ as a common negotiation tactic used by both buyers and sellers. This happens when someone on behalf of the person offers you something, but has to discuss with the higher authorities for more detailed information and a better deal. Sometimes a person does not have the authority to fulfill your request, in such a case a person needs to consult the higher authority. This tactic can be used when a person does not have the authority, and when the deal gets complicated, etc.

Slide 3

This slide explains ‘Playing the Ego’ as a common negotiation tactic used by both buyers and sellers. This tactic can be used by both parties to check whether the opponent has the power to take decisions. Many a time. you will see people are compelled to say YES as it hurts their ego. Ask the person dealing whether he is the final decision-maker or not. If not, ask him to call the person concerned to make a decision. This tactic can be used to avoid delay in decision and to avoid any confusions at the time of closing the deal.

Slide 4

This slide explains ‘closed questions’ as a common negotiation tactic used by both buyers and sellers.

Slide 5

This slide explains ‘The Trial Balloon’ as a common negotiation tactic used by business organizations. In a business context, it states that when the business suffers (balloon bursts), not too much is lost or it can be brought to the same position again in sometime by making constant efforts.

Slide 6

This slide explains ‘if you were in my shoes’ as a common negotiation tactic used by both buyers and sellers. This tactic can be used by asking your counterpart “what would you do if you were in my shoes”? This tactic makes the other person stop and think about the situation from the other person’s point of view. This can be used when the counterpart asks for something unreasonable and they are underestimating your position or finding it difficult to understand your perspective.

Slide 7

This slide explains ‘Surprise’ as a common negotiation tactic used by both buyers and sellers.