Quality Assurance Activities And Processes Powerpoint Presentation Slides

Slide 1: This slide introduces Quality Assurance Activities & Processes. State company name and proceed.
Slide 2: This slide shows Agenda. You can add your company agenda and use it accordingly.
Slide 3: This slide presents Quality Management Definition with magnifying glass imagery.
Slide 4: This slide showcases the Four Main Components Of Quality Management- Quality Assurance, Quality Control, Quality Planning, Quality Improvement.
Slide 5: This slide showcases Evolution Of Quality Management with respect to Statistical Process Control Charts.
Slide 6: This is Quality Control Vs. Quality Assurance slide. Use it for analysis, comparison etc.
Slide 7: This slide states 8 Principles Of Quality Management namely- Involvement Of People, Process Approach, Leadership, Customer-focused Organization, Factual Approach To Decision Making, Mutually Beneficial Supplier Relationships, Continual Improvement, System Approach To Management.
Slide 8: This is Customer Focus slide with magnifying glass imagery. You can add your options and use it accordingly.
Slide 9: This slide showcases Benefits Of Customer Focus. State them here.
Slide 10: This is a Leadership slide showcased with a balancing scale imagery.
Slide 11: This slide states Benefits Of Leadership.
Slide 12: This slide shows Involvement Of People in people silhouettes with- This Principle Recognizes That An Organization Is Nothing Without Its Staff, That Their Abilities Should Be Used To Full Effect For Business Success.
Slide 13: This slide states the Benefits Of Involvement Of People.
Slide 14: This slide states Process Approach creatively. The Process Approach Relates To Efficiency And The Understanding That Appropriate Processes Will Speed Up Activities.
Slide 15: This slide states the Benefits Of Process Approach. Beneficial Applications Of The Principle Include- Utilizing defines processes throughout the organization will lead to more predictable results better use of resources shorter cycle times and lower costs, Understanding the capability of processes enables the creation of challenging goals and targets, Adopting the process approach for all operation results in lower costs prevention of errors control of variation shorter cycle times and more predictable outputs.
Slide 16: This slide showcases System Approach To Management in people silhoutters and arrow imagery to go with.
Slide 17: This slide states the Benefits Of System Approach To Management- The creation of comprehensive and challenging plans that link functional and process inputs, The goals and targets of individual processes are aligned with the organization's key objective, A broader overview of the effectiveness of processes which leads to understanding the causes of problems and timely improvement action, Provides A better understanding of roles and responsibilities for achieving common objectives thereby reducing cross functional barriers and improving.
Slide 18: This is Continual Improvement slide. State the two aspects Continuous and Improvement here.
Slide 19: This slide showcases Benefits Of Continual Improvement with- Strategies based on relevant data and information are more realistic and more likely to be achieved, Using relevant comparative data and information to set realistic and challenging goals and target, Data and information are the basis for understanding both process and system performance to guide improvements and prevent future problems, Analysing data and information from sources such as people surveys suggestion and focus groups to guide the formulation of human resource policies.
Slide 20: This slide presents Factual Approach To Decision Making with creative human brain imagery with icons. You can modify it as per your need.
Slide 21: This slide showcases Benefits Of Factual Approach To Decision Making with- Creating and achieving more competitive business plan through the integration of continual improvement with strategic and business planning, Setting realistic and challenging improvement goals and providing the resources to achieve them, Involving people in the organization in the continual improvement of processes, Providing all people the organization with the tools, opportunities and encouragement to improve products processes and systems.
Slide 22: This slide showcases Mutually Beneficial Supplier Relations with human imagery.
Slide 23: This slide shows Benefits of Mutually Beneficial Supplier Relations with- Strategies Based On Relevant Data And Information Are More Realistic And More Likely To Be Achieved, Using Relevant Comparative Data And Information To Set Realistic And Challenging Goals And Target, Data And Information Are The Basis For Understanding Both Process And System Performance To Guide Improvements And Prevent Future Problems, Analysing Data And Information From Sources Such As People Surveys Suggestion And Focus Groups To Guide The Formulation Of Human Resource Policies, headed under For Policy And Strategy Formulation, For Goal And Target Setting, For Operation Management, For Human Resource Management.
Slide 24: This slide showcases Dimensions Of Quality. Some of them are- Performance Quality, Reliability Quality, Conformance Quality, Aesthetics Quality, Features Quality, Durability Quality, Serviceability Quality, Perceived Quality.
Slide 25: This slide shows The Dimensions: Performance And Features. State them here.
Slide 26: This slide shows The Dimensions: Reliability and Durability-The Product Consistent? Will It Perform Well Over Its Expected Lifetime And Perform Consistently? Many Brands Have Developed Trust With Customers Because Of Their Reputation For Reliability. Durability Measures The Length Of A Product’s Life. When The Product Can Be Repaired, Estimating Durability Is More Complicated. The Item Will Be Used Until It Is No Longer Economical To Operate It. Technically, Durability Can Be Defined As The Amount Of Use One Gets From A Product Before It Deteriorates.
Slide 27: This slide shows The Dimensions: Serviceability And Aesthetics. State these here.
Slide 28: This slide shows The Dimensions: Conformance And Perceived Quality-An equally important dimension of quality is the perception of the quality of the product in the mind of the consumer. Honda cars, sony walkman and rolex watches are perceived to be high quality items by the consumers. It is the degree to which the product conforms to pre- established specifications. All quality products are expected to precisely meet the set standards.
Slide 29: This slide presents the Service GAP Model displaying- Expected Service, Perceived Service, Service Delivery(Including Per-And Post Contacts), Translation Of Perceptions Into Service Quality Specifications, Management Perceptions Of Consumer Expectations, World Of Mouth, Personal Needs, Post Experience, External Communication To Customers, Customer, Provider.
Slide 30: This slide showcases The Five Gaps That Organizations Should Measure Manage And Minimize- GAP 1 Is the distance between what customers expect and what managers think they expect - clearly survey research is A key way to narrow this gap, GAP 2 Is between management perception and the actual specification of the customer experience - managers need to make sure the organization is defining the level of service they believe is needed, GAP 3 Is from the experience specification to the delivery of the experience - managers need to audit the customer experience that their organization currently delivers in order to make sure it lives up to the spec, GAP 4 Is the gap between the delivery of the customer experience and what is communicated to customers - all too often organizations exaggerate what will be provided to customers, or discuss the best case rather than the likely case, raising customer expectations and harming customer perceptions, GAP 5 Is the gap between A customer's perception of the experience and the customer's expectation of the service - customers' expectations have been shaped by word of mouth, their personal needs and their own past experiences. Routine transactional surveys after delivering the customer experience are important for an organization to measure customer perceptions of service.
Slide 31: This slide states the four Determinants Of Quality- Design, Ease Of Use, Conforms To Design, Service.
Slide 32: This slide shows Challenges With Service Quality such as- Customer Expectation Often Change, Different Customers Have Different Expectations, Each Customer Contact Is A “ Moment Of Truth”, Fail-safing Must Be Designed Into The System.
Slide 33: This slide states Consequences Of Poor Quality- Loss Of Business, Liability, Costs (Rework, Scrap, Warranty Cost, Etc.), Productivity (Rework, Defective Output That Must Be Scrapped).
Slide 34: This slide shows Responsibility for Quality with respect to- Quality Assurance, Top Management, Packaging And Shipping, Design, Production / Operations, Customer Service, Procurement, Marketing And Sales.
Slide 35: This is Cost For Quality slide showing Total Cost Of Quality in a flow chart form.
Slide 36: This slide presents Cost For Quality Graph displaying- External failure, Internal Failure, Prevention, Appraisal. Quality Improvement.
Slide 37: This slide showcases Ethics And Quality of Substandard with respect to- Poor Designs, Substandard Service, Substandard Parts And Materials In The Boxes, Defective Products.
Slide 38: This slide is titled Additional Slides to move forward. You can alter the content as per need.
Slide 39: This is Our Vision slide with text boxes. State your vision, mission etc. here.
Slide 40: This slide showcases Our Team with Name and Designation to fill.
Slide 41: This is an About Us slide. State team/ company specifications here.
Slide 42: This is Our Goal slide. State your goals here.
Slide 43: This slide showcases Comparison of two entities in male female chart imagery form.
Slide 44: This is a Financial score slide. State financial aspects, information etc. here.
Slide 45: This is a Quotes slide to convey company/ organization message, beliefs etc. You may change the slide content as per need.
Slide 46: This is Dashboard slide to show information in percentages etc.
Slide 47: This is a Location slide to show global growth, presence etc. on a world map image.
Slide 48: This is a Timeline slide to show growth factors, milestones etc.
Slide 49: This is a Post It slide to mark events, important information etc.
Slide 50: This is a Puzzle pieces image slide to show information, specifications etc.
Slide 51: This is a Target image slide. State targets, etc. here.
Slide 52: This is a Circular image slide. State specifications, information here.
Slide 53: This is a Venn diagram image slide to show information, specifications etc.
Slide 54: This is a Matrix slide to show information, specifications etc.
Slide 55: This is a Silhouettes infographic slide to show information, specifications etc.
Slide 56: This is a Swimlanes slide to show information, specifications etc.
Slide 57: This is a Bulb For Idea image slide to show ideas, innovative information etc.
Slide 58: This is a Magnifying Glass image slide to show information, specifications etc.
Slide 59: This is a Bar Graph slide to show product/ entity comparison, specifications etc.
Slide 60: This is a Funnel image slide to show information, funneling aspects, specifications etc.
Slide 61: This is a Thank You slide with Address# street number, city, state, Contact Numbers, Email Address.