Team Level Metrics For Customer Contact
The following slide highlights the team level metrics for customer contact strategy illustrating key headings which includes metrics, description, benchmark, value and result. Where the metrics included are first response time, interaction per resolution, customer satisfaction, average handle time and customer contact rate
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The following slide highlights the team level metrics for customer contact strategy illustrating key headings which includes metrics, description, benchmark, value and result. Where the metrics included are first response time, interaction per resolution, customer satisfaction, average handle time and customer contact rate Introducing our Team Level Metrics For Customer Contact set of slides. The topics discussed in these slides are Satisfaction, Response, Customer Contact. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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