Powerpoint Templates and Google slides for Supporter

Following slide shows billing software dashboard to track company financial performance. It includes elements such as average revenue, activity record of payments, invoice summary, income and expenditures. Present the topic in a bit more detail with this Billing Software Dashboard To Track Company Performance Streamlining Customer Support. Use it as a tool for discussion and navigation on Accounts Payable, Accounts Receivable. This template is free to edit as deemed fit for your organization. Therefore download it now.

Following slide provides glimpse of business criteria to select suitable billing system for business. It includes pointers such as integration, globalization capabilities and user experience. Introducing Business Criteria For Selecting Billing System Streamlining Customer Support to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Integration Points, Globalization Capabilities, using this template. Grab it now to reap its full benefits.

Following slides provide information about total cost requirements to install and operate customer billing system. It include costs such as purchasing, implementing, maintaining, hiring, training etc. Deliver an outstanding presentation on the topic using this Cost For Setting Billing System Structure Streamlining Customer Support. Dispense information and present a thorough explanation of Additional Costs, Installation Charges using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Following slide exhibits billing system dashboard that assure efficient time tracking and bills management. It include elements such as total invoices, customers, suppliers, products etc. Present the topic in a bit more detail with this Dashboard To Track Reporting And Billing Time Streamlining Customer Support. Use it as a tool for discussion and navigation on Najmul Hossain, Walking Customer. This template is free to edit as deemed fit for your organization. Therefore download it now.

Following slide exhibits characteristics of using billing software system that improves business operations efficiency. It includes pointers such as generating invoices, processing payments, tax calculations etc. Present the topic in a bit more detail with this Key Features Of Billing And Invoicing Software Streamlining Customer Support. Use it as a tool for discussion and navigation on Processing Online Payments, Tax Calculations. This template is free to edit as deemed fit for your organization. Therefore download it now.

Following slide shows dashboard to track company recurring billing processes and online payments. It include elements such as customers, sales, purchases, returns, payments. Present the topic in a bit more detail with this Recording Company Transactions Through Billing Software Streamlining Customer Support. Use it as a tool for discussion and navigation on Sales Returns, Payments. This template is free to edit as deemed fit for your organization. Therefore download it now.

Following slide shows survey results to understand challenges in company billing system. It include pointers such as management issue, data manipulation, complexity, reporting concern etc. Present the topic in a bit more detail with this Survey Results Depicting Problems Faced By Employees Streamlining Customer Support. Use it as a tool for discussion and navigation on Excessive Paperwork Leads, Difficult Maintain Historical Data. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides an overview of the nonprofit organization dashboard that depicts the key metrics. The dashboard includes total donors, donor retention, total gifts, etc. Present the topic in a bit more detail with this Nonprofit Donor And Supporter Dashboard For Guide To Effective Nonprofit Marketing MKT SS V. Use it as a tool for discussion and navigation on Nonprofit, Supporter, Amount. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases dashboard of technology support for organizing tech department work. This further includes various graphs such as ticket timeline, no. of overview tickets, types of issues, tickets by customer types, etc Introducing our Technology Support Dashboard For Organizing Tech Department Work set of slides. The topics discussed in these slides are Overview Tickets, Customer Types, Support Engineers. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide represents the statistical data supporting the need for AI video generating platform which allows businesses and individuals to develop realistic, interactive and professional videos by using AI an deep learning. It includes details related to why users rate Synthesia as leading AI video creation platform. Deliver an outstanding presentation on the topic using this Statistical Data Supporting Use Of How To Use Synthesia AI For Converting AI SS V. Dispense information and present a thorough explanation of Average, Support, Quality using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers ticket management dashboard to track customer support efficiency. It involves KPIs such as total number of issues, average deal time to close, issues resolved by different channels. Present the topic in a bit more detail with this Ticket Management Dashboard To Improve Customer Support Adopting Digital Transformation DT SS Use it as a tool for discussion and navigation on Average Response, Overall Average Response, Different Channels This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases clinical decision support system market overview. It also highlights various other components such as market growth restraints, growth drivers and major players operating in the Deliver an outstanding presentation on the topic using this Market Decision Support System Decision Support System For Driving Organizational Excellence AI SS. Dispense information and present a thorough explanation of Growth, Technical Improvements, Nextgen Healthcare using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide represents details related to positive impact of deployed sports marketing strategies in increasing fan engagement for sports events. It includes details related to reasons for increase in fan engagement rate. Present the topic in a bit more detail with this Impact Of Sports Marketing Strategies On Fan Engagement Sports Event Marketing Strategy SS V Use it as a tool for discussion and navigation on Sports Marketing Strategies, Fan Engagement This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows plan which can be used by organizations to design strategic training plan to train customer service team in order to provide better customer support. It includes details regarding training topics, date, trainer name and benefits. Introducing Employee Training Schedule For Customer Support Client Assistance Plan To Solve Issues Strategy SS V to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Reflective Listening, Product Demonstration, Sensitivity Training, Social Media Training, using this template. Grab it now to reap its full benefits.

This slide shows the company profile of Fanuc Corporation which includes overview, annual revenue and key details such as founded year, CEO, headquarters, website, industry, employees, global presence, etc.Present the topic in a bit more detail with this Company Profile Fanuc Corporation Robotics Industry Report IR SS. Use it as a tool for discussion and navigation on Industrial Automation, Conducts Business, Annual Revenue. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide highlights key metrics to track customer support services performance. It includes elements such as net promotor score, loyal customer rate, customer lifetime cycle CLV, customer churn, revenue churn, net retention rate etc. Present the topic in a bit more detail with this Evaluating Revenue And Customer Churn Strategic Approach To Optimize Customer Support Services. Use it as a tool for discussion and navigation on Evaluating, Revenue, Dashboard. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide depicts some major causes of inefficient customer support services to formulate strategies and boost customer satisfaction. It includes elements such as inability to understand consumer needs, lack of personalized services, rude employee behavior etc. Present the topic in a bit more detail with this Major Reasons Of Ineffective Support Services Strategic Approach To Optimize Customer Support Services. Use it as a tool for discussion and navigation on Ineffective, Services, Personalized. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide covers KPI dashboard to evaluate customer satisfaction score. It includes elements such as requests answered, total revenue, service level, cost per support, retention rate, average time taken to resolve an issue etc. Deliver an outstanding presentation on the topic using this Measuring Customer Kpi Dashboard Strategic Approach To Optimize Customer Support Services. Dispense information and present a thorough explanation of Measuring, Satisfaction, Dashboard using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide depicts the key results of how many customers receive first response for their queries within or after twenty four hours across multiple channel. It includes elements such as online chat, chatbots, applications, social media, instant responses etc. Present the topic in a bit more detail with this Reviewing Current First Call Response Time Strategic Approach To Optimize Customer Support Services. Use it as a tool for discussion and navigation on Communication Process, Reviewing, Applications. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Table Of Contents For Strategic Approach To Optimize Customer Support Services to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Overview Of Customer Support, Current Scenario Analysis, Customer Support Process Review, using this template. Grab it now to reap its full benefits.

The following slide depicts key performance indicators to review call resolution time and offer real time support. It also includes elements such as unsolved calls, weekly response time analysis, best day to call etc. Present the topic in a bit more detail with this Tracking First Response Time With Strategic Approach To Optimize Customer Support Services. Use it as a tool for discussion and navigation on Dashboard, Performance, Analysis. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers KPI dashboard to track customer service performance and enhance customer satisfaction rate. It involves total solved tickets, weekly chat status and number of visitors. Present the topic in a bit more detail with this KPI Dashboard To Track Customer Support Performance Enabling Smart Shopping DT SS V Use it as a tool for discussion and navigation on Self Serve Performance, Customer Support Performance This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers ticket management dashboard to track customer support efficiency. It involves KPIs such as total number of issues, average deal time to close, issues resolved by different channels. Deliver an outstanding presentation on the topic using this Ticket Management Dashboard To Improve Customer Support Enabling Smart Shopping DT SS V Dispense information and present a thorough explanation of Average Response, Different Channels, Overall Average using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates price forecast of fantom coin by DigitalCoinPrice from year 2022 to 2031. It describes reasons for price rise of fantom crypto that are high scalability, cheap transactions, enhanced security, etc. Introducing our Fantom Crypto Coin Price Prediction set of slides. The topics discussed in these slides are High Scalability,Cheap Transactions,Enhanced Security. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This template showcases insights regarding response times for live chat support and their impact on customer delight expectations.Introducing our Real Time Support Insights To Meet Customer Delight Expectations set of slides. The topics discussed in these slides are Maximum Amount, Improved Guidance, Real Time Assistance. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide showcases the end user support dashboard illustrating overdue tickets which helps an organization to resolve problems, reduce downtime and enhance productivity. It include details such as tickets milestone, email, call center, live chat, site, opening, processed tickets, etc. Introducing our End User Support Dashboard Representing Overdue Tickets set of slides. The topics discussed in these slides are End User Support Dashboard, Representing Overdue Tickets. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide showcases the end user support services market size referable for users, investors and business owners for making relevant decisions. It include details such as increase in demand of software upgradation and rise in the investments made by government agencies. Introducing our End User Support Services Market Snapshot set of slides. The topics discussed in these slides are Industrial Services Market Size, Increase In Demand, Software Upgradation. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide showcases the statistical graph highlighting end user support channels which helps an organization to offer assistance and troubleshooting for technological issues. It include details such as email, phone, social media, online forms, customer portal, etc. Introducing our Statistical Graph Illustrating End User Support Channels set of slides. The topics discussed in these slides are Statistical Graph Illustrating, End User Support Channels. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

The following slide outlines assessment of movie conversion rates based on factors such as trailer release, after subtitles and after providing weekend offers. Deliver an outstanding presentation on the topic using this Evaluating Film Conversion Rate Effectiveness Film Marketing Campaign To Target Genre Fans Strategy SS V Dispense information and present a thorough explanation of Film Conversion Rate, Desired Action, Measure Value using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide showcases a budget plan for film promotion highlighting cost breakdown of marketing efforts for movie marketing. It highlights components such as publicity, social media, influencer marketing, digital advertising, outdoor advertising, promotions and events, trailer and TV spots, print advertising, merchandising and research and analytics. Present the topic in a bit more detail with this Film Marketing Budget Plan Breakdown Film Marketing Campaign To Target Genre Fans Strategy SS V Use it as a tool for discussion and navigation on Film Marketing, Budget Plan Breakdown This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases annual sales trend of film production house presenting digital and physical ticket. Its purpose is to assess yearly sales of movie tickets. Deliver an outstanding presentation on the topic using this Film Ticket Annual Sales Highlights Film Marketing Campaign To Target Genre Fans Strategy SS V Dispense information and present a thorough explanation of Digital Tickets, Physical Tickets, Sales using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide presents box office performance of film post release across various regions worldwide. It includes key components such as box office performance both gross and opening, genre, domestic opening and all time ranking. Present the topic in a bit more detail with this Global Box Office Performance Analysis Film Marketing Campaign To Target Genre Fans Strategy SS V Use it as a tool for discussion and navigation on Global Box Office, Performance Analysis This template is free to edit as deemed fit for your organization. Therefore download it now.

Present the topic in a bit more detail with this Marketing Spend Breakdown In Film Industry Film Marketing Campaign To Target Genre Fans Strategy SS V Use it as a tool for discussion and navigation on Television, Radio Commercials, Social Media This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Table Of Contents For Film Marketing Campaign To Target Genre Fans Strategy SS V to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Film Production House, Film Industry, Market And Audience using this template. Grab it now to reap its full benefits.

This slide showcases assessment of trailer views to measure film marketing campaign performance. It showcases components such as trailer views by online video platforms, movie theaters, film festivals and social media. Present the topic in a bit more detail with this Trailer View Analysis For Film Marketing Film Marketing Campaign To Target Genre Fans Strategy SS V Use it as a tool for discussion and navigation on Trailer View Analysis, Film Marketing This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents customer support team performance report which includes key components such as tickets raised, tickets solved, etc Presenting our well structured Customer Support Team Performance Measurement Report. The topics discussed in this slide are Resolution Time In Minutes, Measurement Report. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

This slide showcases the increase or decrease of ad-supported monthly active users of Spotify, which is a KPI to measure the performance of business operations. It showcases five-year performance from FY2018 to FY2022. Present the topic in a bit more detail with this Ad Supported Maus Music And Entertainment Company Profile CP SS V. Use it as a tool for discussion and navigation on Customer Satisfaction, Engagement, Fiscal Year. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the revenue generated from the ad-supported service segment of Spotify, which consists of income from different pricing plans provided for customers. It showcases revenue of five years i.e. from FY2018 to FY2022. Present the topic in a bit more detail with this Revenue Ad Supported Service Music And Entertainment Company Profile CP SS V. Use it as a tool for discussion and navigation on Growth, Music, Reasons. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases various statistics related to AI chatbot impact on marketing function of business. It highlights various stats related to lead generation, product recommendation, product sales, lead qualification etc. Present the topic in a bit more detail with this AI Chatbots Statistics For Marketing AI Chatbots For Business Transforming Customer Support Function AI SS V. Use it as a tool for discussion and navigation on Quality Leads, Lead Qualification, Marketing Investment. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases statistics that highlights statistics related to AI chatbot implementation in banking industry. It highlights statistics related to market size, banking services automation, customer service, banking transactions etc. Deliver an outstanding presentation on the topic using this AI Chatbots Statistics In Banking AI Chatbots For Business Transforming Customer Support Function AI SS V. Dispense information and present a thorough explanation of Banking Institutions, Customers Deal, Banking Consumers using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases forecasted AI-based chatbot adoption rate by different type of business globally. It highlights adoption rate by different size of businesses like micro, small, medium and big organizations. Present the topic in a bit more detail with this Chatbots Possible Future Adoption AI Chatbots For Business Transforming Customer Support Function AI SS V. Use it as a tool for discussion and navigation on Business Operations, Customer Experience, Business Departments. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases dashboard that can help organization to evaluate the performance of multiple chatbots. Its key elements are total bot conversations, bot sessions, engagement rate, bot escalation rate and chatbot metrics. Deliver an outstanding presentation on the topic using this Dashboard To Track Performance Of AI Chatbots For Business Transforming Customer Support Function AI SS V. Dispense information and present a thorough explanation of Bot Conversations, Conversations Deflected, Escalation Time using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases market size of AI based chatbots in healthcare industry. It also highlights various drivers that are contributing to the growth of AI chatbots in healthcare industry plus major players operating in the market. Present the topic in a bit more detail with this Global Market Size Of Healthcare AI AI Chatbots For Business Transforming Customer Support Function AI SS V. Use it as a tool for discussion and navigation on Market Growth Drivers, Major Players, Market Size. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases global market size of AI chatbots that can help organization to determine the growth potential. It also highlights various other components such as market drivers, growth restraints and major players in market. Deliver an outstanding presentation on the topic using this Global Marketing Size Of AI Chatbots AI Chatbots For Business Transforming Customer Support Function AI SS V. Dispense information and present a thorough explanation of Market Growth Drivers, Growth Restraints, Major Players using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This graph highlights various risks associated with AI based chatbots implementation in healthcare industry. Risks include Inability to provide detailed diagnosis, low assessment of patient quality, abuse on AI chatbot usage by patient. Present the topic in a bit more detail with this How Physicians Perceive Risks Associated AI Chatbots For Business Transforming Customer Support Function AI SS V. Use it as a tool for discussion and navigation on Diagnostics Generated, AI Chatbots, Physicians. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases various stats related to AI chatbot implementation in the human resource department. These statistics can help organization to analyze the impact of AI chatbots on different HR functions like recruitment, candidate experience, screening etc. Deliver an outstanding presentation on the topic using this Key Statistics Related To AI Chatbot AI Chatbots For Business Transforming Customer Support Function AI SS V. Dispense information and present a thorough explanation of Employee Services, HR Requirements, Mobile Devices using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases latest trends that are contributing to the growth of AI-based chatbot industry. Its key components are conversational advertising, personalized experience, chatbots with emotional intelligence and voice experience. Present the topic in a bit more detail with this Latest Trends Driving AI Chatbot AI Chatbots For Business Transforming Customer Support Function AI SS V. Use it as a tool for discussion and navigation on Conversational Advertising, Emotional Intelligence, Personalized Experience. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Table Of Contents For AI Chatbots For Business Transforming Customer Support Function AI SS V to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Testing Activities, Ecommerce Activities, Supply Chain Management, using this template. Grab it now to reap its full benefits.

This slide showcases the increase or decrease of ad-supported monthly active users of Spotify, which is a KPI to measure the performance of business operations. It showcases five-year performance from FY2018 to FY2022. Present the topic in a bit more detail with this Ad Supported Maus Audio Streaming Service Provider Company Profile CP SS V. Use it as a tool for discussion and navigation on Represents, Engagement, Satisfaction. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the revenue generated from the ad-supported service segment of Spotify, which consists of income from different pricing plans provided for customers. It showcases revenue of five years i.e. from FY2018 to FY2022. Deliver an outstanding presentation on the topic using this Revenue Ad Supported Service Audio Streaming Service Provider Company Profile CP SS V. Dispense information and present a thorough explanation of Revenue, Supported Service, Impressions using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases the help desk dashboard for information technology support team which helps an organization to track customer issues resolution quickly and easily. ITinclude details such as service level agreement by priority, unassigned, administrator, technicians request, etc. Introducing our Helpdesk Dashboard For IT Support Team set of slides. The topics discussed in these slides are Requests Summary, Tasks Summary, Unassigned And Open RequestsThis is an immediately available PowerPoint presentation that can be conveniently customized. Download ITand convince your audience.

The purpose of this slide is to showcase create and maintain high quality customer service with comprehensive checklist including actions such as setting SLAs for issue resolution, etc. Introducing our Checklist For Responsive Customer Support Storyboard SS set of slides. The topics discussed in these slides are Establish Onboarding Feedback Loop, Training Sessions For Product Usage, Multi Channel Support For Flexibility. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide presents dashboard for analyzing global customer support, helpful in determining customer satisfaction through resolutions offered. It includes resolution rate for 1st time contacts, top performing agents by ratings and Net promoter score. Present the topic in a bit more detail with this Dashboard For Analyzing Global Customer Support International Business Strategies For Exponential. Use it as a tool for discussion and navigation on Occupancy Rate, Top Performing Agents, Average First Contact Resolution Rate. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide illustrates KPI or dashboard of monthly comparison to support data driven decision making within team including sales performance, new accounts, and monthly recurring revenue. Introducing our Monthly Comparison Dashboard For Customer Support Decisions set of slides. The topics discussed in these slides are Comparison, Dashboard, Support Decisions. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide illustrates KPI or Dashboard of resource allocation providing insights into future resource needs and investment including resource allocation breakdown and investments in resources. Presenting our well structured Resource Allocation Dashboard For Supporting Forecasting Activities. The topics discussed in this slide are Resource, Allocation, Dashboard. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

This slide showcases the multiple distributor support services market size referable for users, investors and business owners for making relevant decisions. It include details such as increase in maintenance cost structure of oem services and rising concerns over security and privacy issues. Introducing our Multi Vendor Support Services Market Snapshot set of slides. The topics discussed in these slides are Market Size, Projections, Key Insights. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide covers case management system supporting business startups by improving customer experience including strategies, action steps, and impact. Deliver an outstanding presentation on the topic using this Case Management Strategies For Supporting Business Startup. Dispense information and present a thorough explanation of Better Understanding, Quick Resolution, Access To Information using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases impact of inside sales support programs on B2B companies by leveraging technology and remote communication methods, including challenges, solutions, and benefits. Present the topic in a bit more detail with this Case Study 2 Inside Sales Support For B2b Companies Fostering Growth Through Inside SA SS Use it as a tool for discussion and navigation on Missed Opportunities, Solution Implemented This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide demonstrates an effect of effective customer services training on the number of queries received by the team. Various reasons for the decline are improvement on service quality, regular trainings, etc. Present the topic in a bit more detail with this Decrease In Queries To Customer Support Team Types Of Customer Service Training Programs. Use it as a tool for discussion and navigation on Customer Services, Service Quality, Improvement. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represent KPI dashboard to monitor and track customer support quality of company including element such as live tickets, agent status, etc. Introducing our KPI Dashboard To Monitor Customer Support Quality set of slides. The topics discussed in these slides are Agent Status, Top Ticket Solvers, Support QualityThis is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.