Powerpoint Templates and Google slides for Socially

This colourful PowerPoint icon features a mute emoji, perfect for adding a fun, modern touch to your presentation. The vibrant colours will help your slides stand out and make your message more memorable.

This monotone powerpoint icon features a mute emoji with a hand over its mouth. Its perfect for slideshows and presentations to indicate when a speaker is not speaking or when a topic should not be discussed.

This Wink Emoji PowerPoint icon is a great way to add a bit of fun to your presentation. It features a bright yellow smiley face with a wink and a playful tongue sticking out. Perfect for adding a bit of humour to your slides.

This Monotone Powerpoint Icon of a Wink Emoji is perfect for adding a bit of fun to your presentation. Its simple, yet effective design makes it easy to integrate into any presentation.

This slide shows various tasks to be performed by the manager in social media marketing to increase brand recognition. It includes tasks such as writing email series, monthly newsletters, designing a campaign board, writing a blog post, updating a mobile app, etc. Introducing our Social Media Marketing Task List To Increase Brand Awareness set of slides. The topics discussed in these slides are Design Campaign Board, Wireframe Checkout Process, Design Email Campaign. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Presenting our Top Social Media Search Engines In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases three stages. It is useful to share insightful information on Top Social Media Search Engines. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Presenting Venture Capital Social Impact In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase one stage that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Venture Capital Social Impact. This well structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

The following slide showcases an effective video marketing strategy which can be used by professionals to cater target audience on social media channels such as Facebook, Instagram, LinkedIn, and YouTube. It also provides information about best practices, most popular videos, ad cost, etc. Deliver an outstanding presentation on the topic using this Video Marketing Strategy For Social Media Platforms Developing B2B Marketing Strategies MKT SS V. Dispense information and present a thorough explanation of Best Practices, Most Popular Videos using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This coloured powerpoint icon is perfect for your next social media advertisement. It is eye-catching and vibrant, and will help you stand out from the crowd. It is easy to use and customise, so you can make it your own. Get creative and make the perfect advertisement for your business today.

This PowerPoint icon is a vibrant and colourful representation of a Football Social Media Marketing Campaign Plan. It is perfect for illustrating the key elements of a successful plan, allowing you to communicate your message quickly and effectively.

This Monotone powerpoint icon is perfect for illustrating a Football Social Media Marketing Campaign Plan. It is a simple yet effective way to visually communicate the plan to stakeholders. It is a great tool for any football organization looking to maximize their social media presence.

This slide outlines a budget plan for social media marketing campaign to reach and target potential customers. It showcases expenses such as content creation, social media advertising, influencer marketing, contest and giveaways and analytics and reporting. Present the topic in a bit more detail with this Budget Plan Of Social Media Marketing To Marketing Plan To Maximize SPA Business Strategy SS V. Use it as a tool for discussion and navigation on Budget, Marketing, Services. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide showcases overview of social media marketing campaign to promote spa services through social media channels. It highlights key elements such as campaign duration, relevant hashtags, implementation guidelines and success metrics. Increase audience engagement and knowledge by dispensing information using Sample Of Social Media Marketing Campaign Marketing Plan To Maximize SPA Business Strategy SS V. This template helps you present information on two stages. You can also present information on Implementation, Campaign, Duration using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

The following slide presents a timeline showing duration of key tasks of social media advertising campaign. It highlights phases such as planning, campaign launch, monitoring and adjusting and evaluation. Present the topic in a bit more detail with this Social Media Advertising Campaign Plan Timeline Marketing Plan To Maximize SPA Business Strategy SS V. Use it as a tool for discussion and navigation on Social, Campaign, Plan. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide presents a plan for social media marketing campaign to reach and connect with potential customers. It showcases elements such as identify target audience, choose social media platforms, develop content calendar, create visually appealing content, engage with followers, collaborate with influencers, utilize paid advertising and track and measure results. Deliver an outstanding presentation on the topic using this Social Media Marketing Plan To Connect With Marketing Plan To Maximize SPA Business Strategy SS V. Dispense information and present a thorough explanation of Media, Plan, Connect using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide highlights a content calendar presenting types of posts and its frequency to share on social media platforms such as Facebook, Twitter and Instagram. It showcases content such as client testimonials, motivational quotes, tips, educational posts, short videos, reels, weekend special promotions, etc. Deliver an outstanding presentation on the topic using this Weekly Content Calendar For Social Media Marketing Plan To Maximize SPA Business Strategy SS V. Dispense information and present a thorough explanation of Frequency, Media, Marketing using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Introducing Agenda For Social Media In Customer Service Ppt Ideas Example Introduction to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Internal And External Communication, Business Communication, Communication Strategies, Social Media In Customer Service, using this template. Grab it now to reap its full benefits.

This slide outlines the human resource component of information and communication technology. These individuals are required to operate the system and the protocols they adhere to manage the information in the enormous databases. Increase audience engagement and knowledge by dispensing information using Components Of Information And Communication Technology Human Social Media In Customer. This template helps you present information on six stages. You can also present information on Worker Efficiency, Weekly Work Planning, HR Planning, HR Operations, Training And Development using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide talks about the telecommunications that connect hardware to form a network. The network can be established through wires, ethernet cables, fiber optics, or wireless technologies like wifi. Present the topic in a bit more detail with this Components Of Information And Communication Technology Social Media In Customer Service. Use it as a tool for discussion and navigation on Components Of Information, Communication Technology, Telecommunications. This template is free to edit as deemed fit for your organization. Therefore download it now.

Presenting our well crafted Icons Slide For Social Media In Customer Service Ppt Ideas Designs Download set of slides. The slides include icons that are innovatively designed by our team of experts. The icons are easy to edit so you can conveniently increase or decrease their size without any loss in resolution. Therefore, grab them instantly.

This slide talks about the impact of social media customer support on a budget. It covers the resolution cost per customer complaint on social media, the efficiency of social media customer care agents, and the decreased cost of SMSS than the phone support. Introducing Impact Of Social Media Customer Support On Budget Social Media In Customer Service to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Social Media, Customer Support, Customer Complaint, Customer Care Agents, Call Center Engagement, using this template. Grab it now to reap its full benefits.

This slide represents the impact of social media customer care service on consumers, including the rise in customer satisfaction rate, the percentage of happy and satisfied, and neither happy nor unhappy customers, and standard response time by the team. Increase audience engagement and knowledge by dispensing information using Impact Of Social Media Customer Support On Consumers Social Media In Customer Service. This template helps you present information on five stages. You can also present information on Social Media, Customer Care Service, Customer Satisfaction Rate, Customer Support On Consumers using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide represents the software component of information and communication technology that give instructions to hardware on what to perform. The software can be categorized as system software and application software. Introducing K87 Social Media In Customer Service Components Of Information And Communication Technology to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Software Component Of Information, Communication Technology, System Software And Application Software, using this template. Grab it now to reap its full benefits.

This slide represents the hardware component of information and communication technology that is physical and works with information. The hardware size may vary according to the requirement of the user. Increase audience engagement and knowledge by dispensing information using K88 Social Media In Customer Components Of Information And Communication Technology Hardware. This template helps you present information on six stages. You can also present information on Components Of Information And Communication, Technology And Hardware, Physical Information, Processing Technology using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide describes the database and data warehouse components of information and communication technology. Massive information is stored in these data warehouses and can be accessed and managed using database management tools. Deliver an outstanding presentation on the topic using this Social Media In Customer Components Of Information And Communication Technology Database. Dispense information and present a thorough explanation of Components Of Information And Communication, Technology, Database And Data Warehouse using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide outlines the benefits of implementing digital signage within the organization, and it includes creating an employee network, real-time digital content and updates, and advance scheduling of content. Present the topic in a bit more detail with this Social Media In Customer Service Benefits Of Deploying Digital Signage For Business. Use it as a tool for discussion and navigation on Creates Employee Network, Digital Signage For Business, Compliance And Aesthetic Consistency. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents the budget plan for implementing information technology for communication in the organization, and it includes the new hardware and software cost and staff training cost. It also shows the budget cost and actual cost. Deliver an outstanding presentation on the topic using this Social Media In Customer Service Budget Plan To Implement It For Communication In Business. Dispense information and present a thorough explanation of Budget Plan, Information Technology, Hardware And Software Cost, Staff Training Cost, IT For Communication using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates the challenges and solutions for deploying social media customer care service in the organization. The challenges include customer attrition rate, rate of consumer advocacy, and the number of customers who post online after having a bad customer care experience. Increase audience engagement and knowledge by dispensing information using Social Media In Customer Service Challenges And Solutions For Social Media Customer Care Service. This template helps you present information on four stages. You can also present information on Challenges And Solutions, Social Media, Customer Care Service, Customer Attrition Rate using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide represents cloud computing which is a component of information and communication technology. Cloud computing combines data storage over the cloud and performs several operations on stored data, such as information modification and retrieval. Introducing Social Media In Customer Service Components Of Information And Communication Technology to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Components Of Information, Communication Technology, Cloud Computing, Performs Several Operations, using this template. Grab it now to reap its full benefits.

This slide represents the employee training program for new communication technologies, and it includes the type of training, trainer name, departments name, schedule, and venue of the training. Present the topic in a bit more detail with this Social Media In Customer Service Employee Training Program For Communication Technologies. Use it as a tool for discussion and navigation on Employee Training Program, New Communication Technologies, Social Media Customer. This template is free to edit as deemed fit for your organization. Therefore download it now.

Increase audience engagement and knowledge by dispensing information using Social Media In Customer Service For Table Of Contents Ppt Ideas Background Designs. This template helps you present information on one stages. You can also present information on Customer Experience, Support Service In Business, External Communication, Implementation Plan Customer Service using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide depicts the impact of poor internal communication on employee engagement based on the employee feedback in the organization. It also caters to the problem and solution to overcome this challenge by IT communication plan. Introducing Social Media In Customer Service Impact Of Poor Internal Communication On Employee Engagement to increase your presentation threshold. Encompassed with two stages, this template is a great option to educate and entice your audience. Dispence information on Poor Internal Communication, Employee Engagement, Employee Feedback, IT Communication Plan, using this template. Grab it now to reap its full benefits.

This slide depicts the impact of Skype instant messenger on business, and it includes easy file sharing, improving communications, promoting remote working, working across devices, and easy use. Deliver an outstanding presentation on the topic using this Social Media In Customer Service Impact Of Skype Instant Messenger On Business. Dispense information and present a thorough explanation of Improving Communication, Promotes Remote Working, Works Across Devices using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide depicts the impact of social media customer support on business, including the percentage of revenue increase, returns on investment, rise in sales, retention rate, customer money spent, and boost in income. Increase audience engagement and knowledge by dispensing information using Social Media In Customer Service Impact Of Social Media Customer Support On Business. This template helps you present information on three stages. You can also present information on Customers Returning, Social Media Customer, Support On Business, Social Customer Care Experience using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide represents the implementation of Skype instant messenger for internal communication in the business. It mainly includes four steps such as selecting a plan, setting up domain and users, setting up instant messenger and presence in the organization, and so on. Introducing Social Media In Customer Service Implementation Of Instant Messenger For Internal Communication to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Skype Instant Messenger, Internal Communication, Downloading And Installing Skype, using this template. Grab it now to reap its full benefits.

This slide depicts the implementation plan for the video conference platform in the organization for internal communication. The implementation steps include platform selection,setup installation, the rollout for staff, and getting feedback from employees. Increase audience engagement and knowledge by dispensing information using Social Media In Customer Service Implementation Of Video Conference Platform For Internal. This template helps you present information on six stages. You can also present information on Implementation Plan, Video Conference Platform, Internal Communication, Platform Selection using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide outlines the introduction to information and communication technology that makes information accessible via telecommunication, such as wireless networks, the internet, mobile phones, and other communication tools. Introducing Social Media In Customer Service Introduction To Information And Communications Technology to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Information And Communication Technology, Via Telecommunication, Wireless Networks, Communication Tools, using this template. Grab it now to reap its full benefits.

This slide describes the models of access described by scholar Mark Warschauer as a framework for examining information and communication technology accessibility. The models include devices, conduits, and literacy. Increase audience engagement and knowledge by dispensing information using Social Media In Customer Service Models Of Access To Information And Communication Technology. This template helps you present information on three stages. You can also present information on Scholar Mark Warschauer, Framework For Examining Information, Communication Technology Accessibility using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide represents the online collaboration tools for internal communication, and it includes G suite, online and shared calendar application, and software, task management application, and software. Present the topic in a bit more detail with this Social Media In Customer Service Online Collaboration Tools For Internal Communication. Use it as a tool for discussion and navigation on Online And Shared Calendar, Apps And Software, Task Management Apps And Software. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents the other IT communication methods to improve business communication, and it includes internal blogs, tracking, case software, airtable, and officevibe. Deliver an outstanding presentation on the topic using this Social Media In Customer Service Other IT Communication Methods To Improve Business. Dispense information and present a thorough explanation of Internal Blogs, Tracking And Case Software, It Communication Methods, Improve Business Communication using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide represents the outdated internal business communication strategy that involves emails and in-person meetings. It also includes the impact of these strategies on employees and how these strategies impact their work. Introducing Social Media In Customer Service Outdated Internal Business Communication Strategy to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Internal Business, Communication Strategy, Strategies On Employees, Outdated Internal Business, using this template. Grab it now to reap its full benefits.

This slide represents the roadmap to implementing IT for external communication in business, and it covers starting customer service on Facebook, Instagram, Twitter, Pinterest, and Snapchat. Increase audience engagement and knowledge by dispensing information using Social Media In Customer Service Roadmap To Implement It For External Communication. This template helps you present information on five stages. You can also present information on Roadmap To Implementing, It For External Communication, Starting Customer Service using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide represents the use of the intranet for internal communication within the organization, including its benefits and steps for setting up an intranet website. The setup steps include using a server, software installation, choosing a cloud-based hosting provider, and so on. Introducing Social Media In Customer Service Set Up Steps For Intranet Website And Benefits to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Easy Communication, Workplace Flexibility, Employee Engagement, Business Processes, Team Cohesiveness, using this template. Grab it now to reap its full benefits.

This slide represents the usage of Snapchat and Instagram for customer care services in the organization. It includes brands engagements on these platforms by covering the total number of videos and snaps, received calls, likes, and comments. Present the topic in a bit more detail with this Social Media In Customer Service Snapchat And Instagram For Customer Support Service. Use it as a tool for discussion and navigation on Customer Care Services, Brands Engagements, Customer Support Service. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide depicts how social media customer care is growing quickly by showing the latest trends. It also includes the popular social media customer care platform, such as Twitter, Instagram, Facebook, and snap chat. Deliver an outstanding presentation on the topic using this Social Media In Customer Service Social Media Customer Care Expanding Quickly Trends. Dispense information and present a thorough explanation of Expectations For Customer Service, Social Media To Manage, Online Consumer Complaints, Twitter Interactions using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide represents the steps to implement digital signage within the organization, and the steps include assessing goals, determining system usage, writing a project plan, installing, testing, and updating the system. Increase audience engagement and knowledge by dispensing information using Social Media In Customer Service Steps For Implementing Digital Signage Within Organization. This template helps you present information on five stages. You can also present information on Determining System Usage, Writing A Project Plan, Installing And Testing, Assessing Goals using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide depicts the timeline to implement IT for internal communication in business, including video conferencing, instant messenger, setting up an intranet site, installation of digital signage, and online collaboration tools. Introducing Social Media In Customer Service Timeline To Implement IT For Internal Communication to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on IT For Internal Communication, Video Conferencing, Installation Of Digital Signage, Online Collaboration Tools, using this template. Grab it now to reap its full benefits.

Present the topic in a bit more detail with this Social Media In Customer Service Types Of Communication Technology Radio FM. Use it as a tool for discussion and navigation on Spoken Communication, Reaches Massive Audiences, Information Suppliers Marketers And News Stations. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide describes the internal communication within a business and caters to upward, downward, and lateral communication. Implementation of these types of communication can have a positive impact on the organization. Deliver an outstanding presentation on the topic using this Social Media In Customer Types Of Business Communication Internal. Dispense information and present a thorough explanation of Upward Communication, Downward Communication, Lateral Communication using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Increase audience engagement and knowledge by dispensing information using Table Of Contents For Social Media In Customer Service Ppt Ideas Background Images. This template helps you present information on nine stages. You can also present information on Business Communication Types, External Communication Implementation Plan, Video Conferencing using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide depicts the external business communication with clients, investors, shareholders, sponsors, vendors, partners, legislators, regulatory authorities, media, advisors, and customers. It also includes examples of these communications. Introducing Types Of Business Communication External Social Media In Customer Service to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Potential Clients Or Clients, Investors, Shareholders Or Sponsors, Vendors Or Partners, Legislators Or Regulatory Authorities, using this template. Grab it now to reap its full benefits.

This slide depicts a brief introduction to the internet, a system of information technology, including its architecture that contains two computer systems, two routers, and one website server. It also caters to the total number of global internet users. Increase audience engagement and knowledge by dispensing information using Types Of Communication Technology Internet Social Media In Customer Service. This template helps you present information on one stages. You can also present information on System Of Information Technology, Website Server, Global Internet Users, Communication Technology using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Presenting our Issues Corporate Social Responsibility In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases five stages. It is useful to share insightful information on Issues Corporate Social Responsibility This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

This slide showcases overview of social media marketing for sporting goods brand. It provides details about logo exposure, social media platform illustration, most popular platforms, Instagram, Facebook, YouTube, Twitter, etc. Present the topic in a bit more detail with this Promotional Posts Social Media Platforms Increasing Brand Outreach Marketing Campaigns MKT SS V. Use it as a tool for discussion and navigation on Promotional, Merchandise, Equipment. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides glimpse about the ambush marketing campaign strategy by creating social feed walls during big events. It includes steps to create social feed wall such as curate visual forms and wordplay, display on screens, etc. Introducing Streamlined Ambush Marketing Techniques Creating Social Feed Walls For Predatory Ambushing MKT SS V to increase your presentation threshold. Encompassed with Three stages, this template is a great option to educate and entice your audience. Dispence information on Hashtag For The Event, Forms And Wordplay, Display On Screens, using this template. Grab it now to reap its full benefits.

Presenting our Poverty Social Inequality In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases three stages. It is useful to share insightful information on Poverty Social Inequality This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Introducing our premium set of slides with Social Media Damage Control Communication Plan. Ellicudate the three stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Damage, Control, Communication. So download instantly and tailor it with your information.

This slide provides glimpse about the different socially responsible marketing strategies that helps the business to adopt green marketing for empowering consumers. It includes strategies such as knowing customers, empowering consumers, green pricing, etc. Increase audience engagement and knowledge by dispensing information using Y90 Analyzing Multiple Socially Responsible Marketing Strategies Comprehensive Guide To Holistic MKT SS V. This template helps you present information on Three stages. You can also present information on Knowing Customers, Empowering Consumers, Green Pricing using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

The purpose of this slide is to outline the most important services provided by social media agency to their clients social media specialist, Instagram audit, monthly consultations, and daily monitoring are the key services through which businesses can improve the client sales and profit. Increase audience engagement and knowledge by dispensing information using Instagram Marketing Services Offered By Our Business Social Media Advertising Proposal. This template helps you present information on Three stages. You can also present information on Instagram Marketing Specialist, Instagram Audit, Monthly Consultations using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Increase audience engagement and knowledge by dispensing information using Table Of Content For Social Media Advertising Proposal. This template helps you present information on One stages. You can also present information on Marketing Strategy Proposal, Marketing Agency, Responsibilities Of Our Team using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.