Powerpoint Templates and Google slides for Omnichannel Customer Service

This complete presentation has PPT slides on wide range of topics highlighting the core areas of your business needs. It has professionally designed templates with relevant visuals and subject driven content. This presentation deck has total of sixty five slides. Get access to the customizable templates. Our designers have created editable templates for your convenience. You can edit the color, text and font size as per your need. You can add or delete the content if required. You are just a click to away to have this ready-made presentation. Click the download button now.

This slide shows dashboard including various metrics which can be used by organizations to track customer support performance. It includes KPIs such as total requests, active requests, solved requests, cases by channels, etc. Deliver an outstanding presentation on the topic using this Kpi Dashboard To Evaluate Performance Cont Customer Service Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Service, Performance, Dashboard using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows graph which can be used by organizations to get understanding regarding the channels preferred by different generations. These generations are baby boomers, gen x and millennials. Deliver an outstanding presentation on the topic using this Customer Preferences By Generation Customer Service Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Communicating, Complicated, Generation using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows plan which can be used by organizations to design strategic training plan to train customer service team in order to provide better customer support. It includes details regarding training topics, date, trainer name and benefits. Present the topic in a bit more detail with this Employee Training Schedule For Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Product Demonstration, Sensitivity Training, Social Media Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows solution to common challenges faced by customer service department or agents which can be used by customer support managers to avoid such issues. These challenges are not knowing answers, tools, dealing with angry customers, etc. Present the topic in a bit more detail with this Major Customer Service Challenges Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Solutions, Customer Service, Department. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows statistics which can be used by organizations to draw insights regarding right channel selection for providing customer service. This includes channels such as online live chat, phone, email, social media, etc. Deliver an outstanding presentation on the topic using this Statistics Associated With Channels Customer Service Plan To Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Statistics, Associated, Customer Service using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows top five companies which offered best customer services in year 2022. These organizations top the list on the basis of revenue generated by providing good customer services, customer service index and net promoter score. Deliver an outstanding presentation on the topic using this Summary Of Major Companies Customer Service Plan To Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Customer Services, Experience, Revenue using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows most popular customer service standards which customers expects from customer support departments of organizations. It includes responsive to inquiries, taking responsibilities for mistake, available when needed, etc. Present the topic in a bit more detail with this Top Five Service Standards Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Responsibilities, Organization, Executives. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Agenda For Customer Service Plan To Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Personalized, Service, Strategy, using this template. Grab it now to reap its full benefits.

This slide shows budget which can be used by organizations to develop yearly expenses plan for customer service activities. It includes categories such as salaries, trainings, technology, infrastructure, software, outsourcing, etc. Present the topic in a bit more detail with this Annual Budget For Activities Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Management, Technology, Department. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows various tactics which can be used by organizations to improve the productivity of customer service executives. it includes tips such as hire, empower agents, provide efficient tools and skills. Increase audience engagement and knowledge by dispensing information using Best Practices To Increase Service Customer Service Provide Omnichannel Support Strategy SS V. This template helps you present information on four stages. You can also present information on Productivity, Service, Management using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows checklist which can be used by organizations to build efficient customer service strategy. It includes tasks such as set clear expectations, create an accessible knowledge, deploy chatbots, reduce response time, etc. Deliver an outstanding presentation on the topic using this Checklist To Ensure Effective Customer Service Plan To Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Strategy, Development, Customer Service using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows some common and popular customer support standards which can be adopted by business to provide best service to their customers. It includes standards such as response, transparent, responsible, technology, etc. Introducing Common Customer Service Business Customer Service Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with ten stages, this template is a great option to educate and entice your audience. Dispence information on Business, Service, Omnichannel Support , using this template. Grab it now to reap its full benefits.

This slide shows introductory part of customer service which can helps organizations or individuals to understand the concept of customer service. It also includes details regarding channels and importance of customer service. Present the topic in a bit more detail with this Customer Channels And Importance Customer Service Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Customer, Service, Overview. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases case study which can be used by organizations to understand the impact of customer service strategy of responding before complaint arises. It includes elements such as company overview, strategy, description and results. Deliver an outstanding presentation on the topic using this Customer Incorporations Customer Service Plan To Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Incorporations, Customer Service, Population using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows organization chart of customer service team which can be used by businesses to develop effective and efficient customer team. It includes members such as vice president of customer service, team lead, onboarding specialist, etc. Present the topic in a bit more detail with this Customer Organizational Structure Customer Service Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Organizational Structure, Customer Operations Coordinator, Customer Engagement Manager . This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows action plan which can be used by organizations to build effective customer support channel strategy. It includes elements such as objective, timings, target audience, responsible person, etc. Present the topic in a bit more detail with this Customer Service Action Plan Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Communication, Strategy, Organizations. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases case study which can be used by organizations to understand the impact of customer service software on customer support. It includes details regarding company, problem, resolution and results. Introducing Customer Study Kayoko And Quick Heal Customer Service Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Company Overview, Resolution, Customer Service, using this template. Grab it now to reap its full benefits.

This slide shows matrix which can be used by organizations to get insights of training program organized for customer service department. It includes training members such as customer service manager, customer operations manager, etc. Deliver an outstanding presentation on the topic using this Customer Support Training Program Customer Service Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Evaluation, Customer, Organizations using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Deliver an outstanding presentation on the topic using this F1607 Customer Service Plan To Provide Omnichannel Support Table Of Contents Strategy SS V. Dispense information and present a thorough explanation of Customer Service, Key Communication, Care Executives using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Present the topic in a bit more detail with this Icons Slide For Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Icons. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows benefits which can be used by organizations to evaluate the impact of good customer service on business. It includes details regarding customer satisfaction, customer loyalty and increased revenue. Increase audience engagement and knowledge by dispensing information using Impact Of Good Customer Service Customer Service Plan To Provide Omnichannel Support Strategy SS V. This template helps you present information on three stages. You can also present information on Organization, Customer Satisfaction, Customer Loyalty using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows information regarding different customer service channels available to support customers. It includes advantages and disadvantages of channels such as phone, email, live chat, social media and messaging apps. Deliver an outstanding presentation on the topic using this Impact Of Various Customer Customer Service Plan To Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Advantages, Information, Customer Service using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows various tips and tricks which can be used by customer agents while conversating with clients for effective communication. It includes tips such as avoid negative phrases, clear communication, pay attention, empathy, etc. Increase audience engagement and knowledge by dispensing information using Key Communication Tips Executives Customer Service Plan To Provide Omnichannel Support Strategy SS V. This template helps you present information on five stages. You can also present information on Avoid Negative Phrases, Pay Attention, Accountability using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows various characteristics which can be used by organizations to select a good customer support management tool. It includes details regarding features such as ticket management, customer database, reporting and analytics. Introducing Key Features Required In Customer Customer Service Plan To Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Ticket Management, Customer Database, Reporting And Analytics , using this template. Grab it now to reap its full benefits.

This slide shows various types of important statistics related to customer service which can be used by businesses to know the impact of customer service on customers and organizational growth. Increase audience engagement and knowledge by dispensing information using Key Statistics Associated With Service Customer Service Provide Omnichannel Support Strategy SS V. This template helps you present information on eight stages. You can also present information on Statistics, Associated, Customer Service using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows various types of customer support which can be used by the organizations to solve customer queries and issues. It includes details regarding self support, anticipatory support and responsive support. Present the topic in a bit more detail with this Key Types Of Customer Services Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Organizations, Predictive Analysis, Proactive Communications . This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows various metrics which can be used by organizations to measure the impact of customer support strategy implementation on business. It includes metrics such as first response time, customer retention rate, cost per conversion, etc. Present the topic in a bit more detail with this Kpis To Evaluate Customer Support Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Strategy, Performance, Evaluate. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows information about the latest trends related to customer service or support which are emerging in the market and are adopted by organizations. These trends are omnichannel support, video chats, automated self-service and AI chatbots. Increase audience engagement and knowledge by dispensing information using Latest Customer Service Market Trends Customer Service Provide Omnichannel Support Strategy SS V. This template helps you present information on four stages. You can also present information on Improvement, Assistance, Conversion using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows the key differences amongst various customer support approaches which are self support, anticipatory support and responsive support. It includes differentiation on the basis of approach, goal, focus and channels. Deliver an outstanding presentation on the topic using this Major Differentiator Between Self Customer Service Plan To Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Differentiator, Anticipatory, Responsive using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows information regarding personalized customer service strategy which can be used by organizations to provide unique experience to customers. It includes collecting customer data, offer customer solutions and decrease response time. Introducing Personalized Customer Service Customer Service Plan To Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Customer Data, Offer Custom Solutions, Response Time , using this template. Grab it now to reap its full benefits.

This slide shows five stages process which can be used by organizations to build successful customer service strategy. It includes steps such as identify customer touchpoints, set goals, determine KPIs, build customer service team and collect feedback. Increase audience engagement and knowledge by dispensing information using Process To Develop Strategy Customer Service Plan To Provide Omnichannel Support Strategy SS V. This template helps you present information on five stages. You can also present information on Identify Customer Touchpoints, Customer Service Team, Service Strategy using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows budget which can be used by organizations to develop quarterly expenses plan for customer service activities. It includes categories such as salaries, trainings, technology, infrastructure, software, outsourcing, etc. Present the topic in a bit more detail with this Quarterly Budget Activities Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Technology And Software, Training And Development, Employee Engagement. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows profile overview of customer service head which can be used by firms to hire best customer support manager for their firms. It includes background, responsibilities, skills , salary and team required by head of marketing department. Introducing Roles And Responsibilities Head Customer Service Plan To Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Responsibilities, Background, Skills Required, using this template. Grab it now to reap its full benefits.

This slide shows popular customer support tools which can be used by organizations to enhance their customer service quality. It includes details regarding features, price and ratings of various software. Present the topic in a bit more detail with this Selection Of Right Software Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Customer, Service, Software. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows various strategies which can be used by organizations to improve customer support performance in order to improve customer retention. It includes strategies such as optimize agent training, use digital tools, personalized experience, etc. Present the topic in a bit more detail with this Strategies To Enhance Performance Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Customer Service, Performance, Strategies. This template is free to edit as deemed fit for your organization. Therefore download it now.

Present the topic in a bit more detail with this Table Of Contents For Customer Service Plan To Provide Omnichannel Support Strategy SS V. Use it as a tool for discussion and navigation on Introduction, Communication Channels, Strategy . This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide shows six week roadmap which can be used by the organization to develop training program for customer service agents. It includes steps such as assess, design, evaluate, motivate, deliver and repeat. Increase audience engagement and knowledge by dispensing information using Timeline To Program Customer Service Plan To Provide Omnichannel Support Strategy SS V. This template helps you present information on six stages. You can also present information on Motivate, Evaluate, Improvements using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide shows various communication channels which can be used by organizations to provide platform to customers for contacting business in case of any queries or issues. It includes channels such as phone, email, live chat, etc. Introducing Various Communication Support Customer Service Plan To Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Communication, Demonstrate, Location , using this template. Grab it now to reap its full benefits.

This slide shows various ways which can be used by customer service departments to reduce response time and improve efficiency. It includes automated response, use templates, streamline and chatbots. Deliver an outstanding presentation on the topic using this Ways To Reduce Time Customer Service Plan To Provide Omnichannel Support Strategy SS V. Dispense information and present a thorough explanation of Automated Response, Service, Streamline using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slides shows effective ways which can be used by organizations to enhance the customer service department performance. It includes set clear goals, provide learning opportunities, call flows and software. Introducing Call Centre Metrics Techniques Customer Service Provide Omnichannel Support Strategy SS V to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Learning Opportunities, Improvisent, Techniques, using this template. Grab it now to reap its full benefits.

The following slide showcases various channels to leverage multi-channel servicing and boost brand reputation with consistent support. It includes elements such as phone, email, self-service, chatbot, ticket system etc. Introducing Adopt Omnichannel Customer Strategic Approach To Optimize Customer Support Services to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Self Service, Chatbot, Automation, using this template. Grab it now to reap its full benefits.

This slide shows different ways to provide seamless access to banking services across multiple channels, offering personalized support, real-time assistance, and consistent experiences to improve customer satisfaction. Introducing our premium set of slides with Ways Of Enhancing Customer Service Through Omnichannel Banking Platforms Ellicudate the Three stages and present information using this PPT slide. This is a completely adaptable PowerPoint template design that can be used to interpret topics like Email, Social, Digital So download instantly and tailor it with your information.

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This slide shows the key insights that signifies the importance of customer service in achieving business growth. Deliver an outstanding presentation on the topic using this Optimizing Omnichannel Strategy Why To Prioritize Customer Service. Dispense information and present a thorough explanation of Revenue Increases, Satisfied Customers, Customer Lifetime using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers overview of customers account based on different bank products used by customers. It includes elements such as statements for cash and loan accounts, credit cards, expense and budget analysis, bill payments, etc. Present the topic in a bit more detail with this Dashboard To Track Customers Account Statements Omnichannel Banking Services. Use it as a tool for discussion and navigation on Overview, Dashboard, Customers Account. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers overview of customers account based on different bank products used by customers. It includes elements such as statements for cash and loan accounts, credit cards, expense and budget analysis, bill payments, etc. Deliver an outstanding presentation on the topic using this Dashboard To Track Customers Account Application Of Omnichannel Banking Services. Dispense information and present a thorough explanation of Analysis, Account, Overview using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers overview of customers account based on different bank products used by customers. It includes elements such as statements for cash and loan accounts, credit cards, expense and budget analysis, bill payments, etc. Deliver an outstanding presentation on the topic using this Dashboard To Track Customers Account Implementation Of Omnichannel Banking Services. Dispense information and present a thorough explanation of Expense Analysis, Budget Analysis, View Detailed Analysis using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlight the results of current customer support services that represents the key major concerns such as poor customer service, low retention rate, and increasing call duration time etc. Deliver an outstanding presentation on the topic using this Optimizing Omnichannel Strategy Assessment Of Current Customer Services. Dispense information and present a thorough explanation of Chat Support System, Tickets Resolved, Customer Satisfaction Score using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Present the topic in a bit more detail with this Optimizing Omnichannel Strategy Concerns Regarding Poor Customer Service. Use it as a tool for discussion and navigation on Backlog, Current Open Tickets Per, Created Tickets. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represent the issues faced by the company due to poor customer services such as decline in customer satisfaction, poor retention rate, falling churn rate etc. Present the topic in a bit more detail with this Optimizing Omnichannel Strategy Customer Service Concerns Faced By The Company. Use it as a tool for discussion and navigation on Key Takeaways, Decline In Customers, Impact Of Poor. This template is free to edit as deemed fit for your organization. Therefore download it now.

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This slide represents the workflow connecting the omnichannel customer journey to the key decision areas of the product flow. It includes details related to the omni channel customer journey, key decisions at the interface of marketing operations and product flow. Introducing our Omnichannel Services Customer Journey Work Flow set of slides. The topics discussed in these slides are Customer Journey, Marketing Operations, Product Flow. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide covers key techniques to enhance the efficiency of bank customer onboarding process. It includes approaches such as using governance framework, documenting management system, using process first approach, building trust, etc. Increase audience engagement and knowledge by dispensing information using Approaches For Seamless Digital Customer Onboarding Process Omnichannel Banking Services. This template helps you present information on five stages. You can also present information on Governance Framework, Document Management, Process First Approach using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide covers the process of availing quick disbursal of personal loans by using digital services offered by banks. The purpose of this template is to guide customers about steps to followed to apply for loans under omnichannel lending. It includes steps starting from applying loan using ATMs or kiosks, selecting work category, entering registered contact number, etc. Present the topic in a bit more detail with this Instant Personal Loan Application Process For Customers Omnichannel Banking Services. Use it as a tool for discussion and navigation on Instant Personal, Loan Application, Process. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers brief summary of omnichannel banking customer support services . The purpose of this template is to guide the customers about usage of support services to avail quick resolution related to banking needs. It includes benefits such as reducing dependence of physical banks, timely customer resolution, reducing customer queries, processing quick financial transactions along with service types comprising of chatbots, IVR, video branch, etc. Introducing Introduction To Omnichannel Banking Customer Service Platforms Omnichannel Banking Services to increase your presentation threshold. Encompassed with one stage, this template is a great option to educate and entice your audience. Dispence information on Benefits, Omnichannel Customer, Service, using this template. Grab it now to reap its full benefits.

This slide covers key focus areas that should be worked upon to provide exceptional services to customers. It includes customer onboarding improvement areas such as streamlining know your customer checks, adopting a mobile first account opening, emphasizing on regulatory and security initiatives, etc. Increase audience engagement and knowledge by dispensing information using Seamless Customer Onboarding Improvement Areas Omnichannel Banking Services. This template helps you present information on five stages. You can also present information on Seamless Customer, Onboarding, Improvement Areas using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide covers strategies to enhance interactive voice response technology for contacting banks customer service. The purpose of this template is to provide action steps for improving customer experience. It includes ways such as customizing IVR menu options, use of customer data to prioritize customers, avoid using stale IVR scripts, gathering customer feedback, etc. Introducing Strategies To Improve Banking IVR Customer Service Omnichannel Banking Services to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Gather Customer, Strategies, Action Steps, using this template. Grab it now to reap its full benefits.

This slide covers strategies to improve performance of application programming interface technology. It includes strategies such as reducing payloads, use of faster networks, API caching, advanced security applications along with action steps to be taken and impact of these practices. Introducing Techniques To Optimize API Bill Payment Option For Customers Omnichannel Banking Services to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Reduce Payloads, Faster Network, Advanced Security, using this template. Grab it now to reap its full benefits.

This slide covers different tech tools used for onboarding bank customers. The purpose of this template is to provide multiple interfaces used during five stages of onboarding process. It includes tools such as mobile apps. DMS, NLP, blockchain, robotic process automation, etc for stages such as client solicitation, document collection and storage, forms and document verification, onboarding kit and transaction. Increase audience engagement and knowledge by dispensing information using Top Tools To Streamline Digital Customer Onboarding Process Omnichannel Banking Services. This template helps you present information on six stages. You can also present information on Typical Onboarding Process, Document Collection, Client Solicitation using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.