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Customer centric measures matrix showing voice of customer and customer satisfaction index
Presenting this set of slides with name - Customer Centric Measures Matrix Showing Voice Of Customer And Customer Satisfaction Index. This is a three stage process. The stages in this process are Customer Centric, Customer Focus, Customer Centricity.
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Call center kpi dashboard showing satisfaction index customer retention
Presenting this set of slides with name - Call Center Kpi Dashboard Showing Satisfaction Index Customer Retention. This is a five stage process. The stages in this process are Call Center Agent, Customer Care, Client Support.