Powerpoint Templates and Google slides for Digital Customers Transformation

This slide provides information analysis of current and future state of CRM capabilities in order to provide better customer experience. Present the topic in a bit more detail with this Current And Future State Assessment Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Actionable Strategies, Company, Business. This template is free to edit as deemed fit for your organization. Therefore download it now.

The CRM capability model includes value added functions associated to customer relationship management such as lead management, sales management, sales forecasting, etc. Introducing Customer Relationship Business Capability Model Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Strategy And Planning, Lead Management, Sales Management, using this template. Grab it now to reap its full benefits.

The CRM capability model display key functional areas of customer relationship management such as value chain, client segmentation, sales, etc. Increase audience engagement and knowledge by dispensing information using Customer Relationship Functional Capability Model Digital Transformation Driving Customer. This template helps you present information on five stages. You can also present information on Value Chain, Customer Service, Sales, Client Segmentation using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the mini project charter describes project entirety in terms of CRM transformational implementation process including summary of project and objectives associated to it. Present the topic in a bit more detail with this Customer Relationship Management Mini Project Charter Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Project Charter, Customer Relationship, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the customer relationship management project plan. Introducing Customer Relationship Management Project Plan Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Reflect And Analyze, Budget, Training, Timelines, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the mapping of CRM value stream activities such as current state assessment, future state planning, transformational plan creation and execution. Present the topic in a bit more detail with this Customer Relationship Management Value Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Customer Relationship, Management, Planning, Transformational Plan. This template is free to edit as deemed fit for your organization. Therefore download it now.

The CRM value stream comprise of value proposition, solutions, targeted customer segments, KPIs, channels, customer relationships, etc. Deliver an outstanding presentation on the topic using this Customer Relationship Management Value Stream Digital Transformation Driving Customer. Dispense information and present a thorough explanation of Value Proposition, Customer Segments, Customer Relationships, Budget using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide provides information regarding the features associated to marketing, sales, analysis and support available on customer relationship software solution. Introducing Customer Relationship Software Solution Features Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Prospecting Marketing, Sales, Analysis, Loyalty, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the evaluation matrix of various CRM vendors which are assessed on various parameters such as general requirements, technical requirements. Present the topic in a bit more detail with this Customer Relationship Solution Vendor Evaluation Matrix Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Business Requirements, General Requirements, Customer Relationship. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the customer relationship transformation program checklist including certain parameters such as campaign design, batch email marketing, customer targeting, lead generation, etc. Introducing Customer Relationship Transformation Program Checklist Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Campaign Design, Batch Email Marketing, Customer Targeting, Lead Generation, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the vendor evaluation matrix of various CRM solutions which are assessed on various factors such as functionality fit, technology fit, investment required, etc. Present the topic in a bit more detail with this Customer Relationship Vendor Evaluation Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Technology, Investment Required, Company Stability, Customer Relationship. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the vendor scan of customer relationship solution with list of vendors, vendor scanning on certain parameters and list of selected vendors. Deliver an outstanding presentation on the topic using this Customer Relationship Vendor System Scan Digital Transformation Driving Customer. Dispense information and present a thorough explanation of Vendor Scanning, Parameters Such, Selected Vendors, System Scan using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide provides information regarding the work streams and key management roles in context customer relationship transformation program. Present the topic in a bit more detail with this Customer Relationship Work Streams And Roles Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Project Manager, Development Manager, Quality Manager. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the vendor scan of customer relationship solution based on CRM deployment, functionality, etc. Deliver an outstanding presentation on the topic using this Determine Several Customer Relationship Vendor Scan Digital Transformation Driving Customer. Dispense information and present a thorough explanation of Deployment, Functionality Requirements, Advanced Marketing Functionality using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide provides information regarding the mapping of customer across CRM value stream by tracking activities. Present the topic in a bit more detail with this Determining Customer Relationship Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Requirement Identified, Process Steps, Joint Team, Customer Relationship. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding different mini profiles of vendors of customer relationship solution. Deliver an outstanding presentation on the topic using this Different Customer Relationship Vendor Mini Profiles Digital Transformation Driving Customer. Dispense information and present a thorough explanation of Vendor Logos, Customer Relationship, Solutions Overview using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers information regarding various metric that are required to determine CRM program success by analyzing leads, active members, churning members, etc. Present the topic in a bit more detail with this Different Metrics To Determine CRM Program Success Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Active Members, Churning Members, Inactive Members, Program Success. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the several reasons that leads to CRM failure such as poor CRM strategy, poor business process design, absence of executive sponsorship. Introducing Different Reasons For Customer Relationship Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Defined Objectives, Strategy, Poor Business Process Design, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the several reasons that leads to CRM failure such as ineffective vendor selection, ineffective CRM solution selection, absence of executive sponsorship, etc. Increase audience engagement and knowledge by dispensing information using Different Reasons For Failure Of Customer Digital Transformation Driving Customer. This template helps you present information on five stages. You can also present information on Implementation, Objectives, Customer Relationship, Transformation Process using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the scanning of vendors of customer relationship solution based on their functionality, cost to company. Introducing Different Vendor Scan For CRM Solution Implementation Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Certification, Location Served, Company, Functionality, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the CRM business case which outlines customer centric firm vision presented in roadmap. Present the topic in a bit more detail with this Digital Transformation Driving Customer Customer Relationship Management Business. Use it as a tool for discussion and navigation on Vision Tracking, Plan Implementation, Financial. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the customer relationship transformation program checklist including certain parameters such as campaign design, batch email marketing, customer targeting, lead generation, lead follow up, competitor tracking, etc. Introducing Effective CRM Implementation Program Checklist Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with forteen stages, this template is a great option to educate and entice your audience. Dispence information on Campaign Design, Batch Email Marketing, Email Tracking, Customer Targeting, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the eight steps that are involved in customer relationship management project plan including project team building, CRM vision, goal prioritization, data preparation, etc. Increase audience engagement and knowledge by dispensing information using Eight Key Activities Involved In CRM Project Plan Digital Transformation Driving Customer. This template helps you present information on eight stages. You can also present information on Develop, Adoption Strategy, Project Team, Security Management using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the essential software features of CRM for organization such as ease of usage, cost friendly, third party integrations, etc. Introducing Essential CRM Software Features For Organization Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Mobile Accessibility, Scalability And Flexibility, Third Party Integrations, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the customer relationship transformation program checklist including certain parameters such as batch email, lead generation, etc. Increase audience engagement and knowledge by dispensing information using Essential Parameters Involved In CRM Program Checklist Digital Transformation Driving Customer. This template helps you present information on one stage. You can also present information on Campaign Design, Batch Email Marketing, Customer Targeting using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the essential tasks that are associated to CRM project plan and tracking their progress. Present the topic in a bit more detail with this Essential Tasks Associated To CRM Project Plan Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Requirements Definition, System Design, Development. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the features associated to customer relationship software solution. Introducing Five Software Features Of Customer Relationship Solution Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Contact Management, Task Management, Activity Streams, Administration, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the five steps required for CRM change management plan including change identification, approach, implement and monitor, etc. Increase audience engagement and knowledge by dispensing information using Five Steps In CRM Change Management Plan Digital Transformation Driving Customer. This template helps you present information on five stages. You can also present information on Process Change, Risk Assessment, Communication Plan, Transition Management using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Introducing our well researched set of slides titled Icons Slides For Digital Transformation Driving Customer Experience Toolkit. It displays a hundred percent editable icons. You can use these icons in your presentation to captivate your audiences attention. Download now and use it multiple times.

This slide provides information regarding the implementation consideration aspects associated to CRM payment system. Present the topic in a bit more detail with this Implementation Considerations For CRM Payment System Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Cash Transfer, Conditionality, Targeting, Payments Systems. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the important considerations during CRM strategy implementation. Introducing Important Considerations During CRM Strategy Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Clear Vision, Strategic Planning, System Testing, User Training, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the key considerations associated to CRM solution implementation. Increase audience engagement and knowledge by dispensing information using Key Considerations For CRM Solution Implementation Digital Transformation Driving Customer. This template helps you present information on one stage. You can also present information on Team Assembly, Risk Management, Data Security using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the RACI matrix that is used during customer relationship transformation process with key activities involved and people involved. Introducing Key CRM Activities Involved In RACI Matrix Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with one stage, this template is a great option to educate and entice your audience. Dispence information on Planning Schedule, Relationship Maintenance, Project Plan, Development, using this template. Grab it now to reap its full benefits.

The CRM capability model portrays essential capabilities associated to CRM such a s core capabilities, channel capabilities. Present the topic in a bit more detail with this Key CRM Functionalities Capability Model Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Core Capabilities, Marketing Management, Consumer Data, Analytics. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers information regarding key metrics that are required to determine CRM program success in terms of customer churn, net promoter score, rate of renewal, etc. Introducing Key CRM Metrics To Determine Success Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with nine stages, this template is a great option to educate and entice your audience. Dispence information on Customer Churn, Customer Effort, Rate Of Renewal, Customer Retention Cost, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the key essential activities associated to CRM change management plan including mobilize, evangelize, amplify and instill. Increase audience engagement and knowledge by dispensing information using Key Essential Activities For CRM Change Management Plan Digital Transformation Driving Customer. This template helps you present information on four stages. You can also present information on Case Development, Communication, Management Plan using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the key essential elements that are considered during vendor scan of customer relationship solution. Introducing Key Essential Elements To Consider During Vendor Scan Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Seamless Integration, Management Capabilities, Essential Elements, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the customer relationship transformation program checklist including certain parameters such as auto responders, campaign analysis, etc. Increase audience engagement and knowledge by dispensing information using Key Essentials Of CRM Transformation Program Checklist Digital Transformation Driving Customer. This template helps you present information on five stages. You can also present information on Email Tracking, Campaign Analysis, Competitor Tracking, Program Checklist using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the RACI matrix for customer relationship transformation process with important project activities involved and key people involved such as program manager, board of directors, service manager, etc. Present the topic in a bit more detail with this Key Tasks And People Associated To RACI Matrix Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Responsible, Accountable, Program Manager, Service Manager. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide provides information regarding the essential customer features of customer relationship software solution. Introducing List Of Essential Customer Relationship Software Features Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with fifteen stages, this template is a great option to educate and entice your audience. Dispence information on Contact Management, Customer Opportunity Management, Sales Analytics, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the mini project charter describes project entirety in terms of key objectives of CRM with project initiatives, key performance indicators and target time frame to complete each initiative. Increase audience engagement and knowledge by dispensing information using Mini Project Charter For CRM Objectives Assessment Digital Transformation Driving Customer. This template helps you present information on one stage. You can also present information on Project Initiative, Target Timeframe, Target Timeframe using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the operational, analytical and collaborative software features of CRM. Introducing Operational Analytical And Collaborative Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with one stage, this template is a great option to educate and entice your audience. Dispence information on Marketing Automation, Channel Management, Marketing Automation, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the prerequisite required for approved authority of CRM vendor scan. Increase audience engagement and knowledge by dispensing information using Pre Requisites For Approved Authority For CRM Vendor Scan Digital Transformation Driving Customer. This template helps you present information on eight stages. You can also present information on Customer Environment, Customer Components, Scanning Requirements using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information regarding the customer relationship transformation program checklist including certain parameters such as campaign design, customer targeting, pipeline tracking, etc. Introducing Program Checklist For Effective Customer Transformation Digital Transformation Driving Customer to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Campaign Design, Customer Targeting, Competitor Tracking, using this template. Grab it now to reap its full benefits.

This slide provides information regarding the key tasks that are involved in customer relationship management project plan including task duration, task completion rate, cost and working hours associated to each task. Present the topic in a bit more detail with this Project Plan For Effective Customer Digital Transformation Driving Customer. Use it as a tool for discussion and navigation on Project Plan, Customer Relationship, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide illustrates strategies to enhance customer experience management. It provides information about customer data analytics, personalization, knowledge management, customer relationship management, etc. Present the topic in a bit more detail with this Digital Transformation Of Help Desk Management Techniques To Improve Customer Experience. Use it as a tool for discussion and navigation on Techniques, Customer Experience, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers the digital customer experience framework for transforming the business to improve the customer experience. It includes people, physical evidence, promotion, price, product, etc. Increase audience engagement and knowledge by dispensing information using Digital Customer Experience Framework For Business Transformation. This template helps you present information on seven stages. You can also present information on Digital Customer, Physical Evidence, Business Transformation using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Purpose of the following slide is to show the key issues that the organization has been experiencing due to lack of digital transformation in the organization, these issues can be poor Customer satisfactions core, low NPS, bad customer outreach. Introducing Digital Transformation For Business Segments Key Issues In The Enhancing Customer Experience to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Bad Customer Outreach, Customer Engagement, Net Promoter Score, Customer Satisfaction Score, using this template. Grab it now to reap its full benefits.

The following slide displays the implementation of digital transformation in the organization, these steps include identifying key customer issues defining the CS transformation and monitoring. Increase audience engagement and knowledge by dispensing information using Digital Transformation In Helping Customer Discover And Evaluate Digital Transformation For Business. This template helps you present information on six stages. You can also present information on Digital Transformation, Cx Transformation, Helping Customer Discover using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

The following slide displays the impact of digital transformation in enhancing customer experience, these positive impact can be customer satisfaction score, net promoter score, customer retention rate and customer outreach. Introducing Impact Of Digital Transformation In Enhancing Customer Experience Digital Transformation For Business to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Customer Engagement, Customer Outreach, Customer Retention Rate, Customer Satisfaction Score, using this template. Grab it now to reap its full benefits.

The following slide displays the key tools that the organization can use to transform their personalized customer experience, these tools can be IoT, advance analytics, automation, big data, AR or VR wearables etc. Increase audience engagement and knowledge by dispensing information using Segments Key Tools We Can Use To Optimize Customer Digital Transformation For Business. This template helps you present information on ten stages. You can also present information on Products And Services, Operations, Workplace, Vendor Or Partner Ecosystem using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights digital transformation of customer lifecycle by using marketing strategies to which enable data based insights. It provides information such as planning, reach and conversion, customer engagement interaction and governance. Presenting our set of slides with name Digital Transformation Of Customer Lifecycle Development With Marketing Strategy. This exhibits information on five stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Initial, Managed, Defined, Quantified, Optimized.

The following slide showcases the different client testimonials for digital transformation proposal template. It covers information about client name, designation, and email. Introducing Customer Testimonial For Digital Transformation Proposal Ppt Powerpoint Presentation File Icon to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Customer Testimonial, Digital Transformation, Proposal, using this template. Grab it now to reap its full benefits.

Introducing Agenda Enabling Digital Customer Service Transformation Ppt Gallery Graphics Template to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Profile Experience, Service Transformation, Standardize And Centralize, using this template. Grab it now to reap its full benefits.

This slide represents escalation matrix customer support team. It showcase escalation level, designation such as technical engineer, team lead, department head etc. Increase audience engagement and knowledge by dispensing information using Customer Service Team Escalation Matrix Enabling Digital Customer Service Transformation. This template helps you present information on six stages. You can also present information on Technical Engineer, Customer Service, Team Escalation Matrix using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide represents RACI matrix for customer support team. It covers handling customer query, processing orders, resolving issues, delivering information etc. Deliver an outstanding presentation on the topic using this Customer Service Team RACI Matrix Enabling Digital Customer Service Transformation. Dispense information and present a thorough explanation of Handling Customer Complaints, Resolving Issues, Technical Problems using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide represents reporting structure for customer support team. It includes CEO, COO. VP of services and support, customer service support manager and customer service representative. Present the topic in a bit more detail with this Customer Service Team Reporting Structure Enabling Digital Customer Service Transformation. Use it as a tool for discussion and navigation on Customer Service, Team Reporting, Structure, Support Representative. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents customer service team training plan. It covers culture training, personality test, social media training, listening exercise and customer behavior training. Deliver an outstanding presentation on the topic using this Customer Service Team Training Plan Enabling Digital Customer Service Transformation. Dispense information and present a thorough explanation of Culture Training, Personality Tests, Social Media Training using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Introducing Customer Support Team Enabling Digital Customer Service Transformation For Table Of Contents to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Reporting Structure, Escalation Matrix, Team Training Plan, using this template. Grab it now to reap its full benefits.

This slide represents impact of customer service transformation. It includes average speed to answer, rate of call abandonment, employee turnover rate and average waiting time. Deliver an outstanding presentation on the topic using this Enabling Digital Customer Service Impact Of Customer Service Transformation On Performance. Dispense information and present a thorough explanation of Performance Target, Operational Measures, Employee Turnover Rate using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.