Powerpoint Templates and Google slides for Centers

Presenting our well crafted Icons Slide Smart Action Plan For Call Center Agents set of slides. The slides include icons that are innovatively designed by our team of experts. The icons are easy to edit so you can conveniently increase or decrease their size without any loss in resolution. Therefore, grab them instantly.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration. Introducing Important Aspects For Effective QA At Call Centers Smart Action Plan For Call Center Agents to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Call Recording, Agent Scripts, Calibration, using this template. Grab it now to reap its full benefits.

This slide highlights the people, process and technology integration to improve the call center service delivery which includes collect feedback from customer service executives to examine problems and implement necessity solutions etc. Increase audience engagement and knowledge by dispensing information using Improve Service Delivery With People Process And Technology Smart Action Plan For Call Center Agents. This template helps you present information on three stages. You can also present information on People, Process, Technology using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries , telecom queries and BFSI queries. Introducing Inbound And Outbound Calls Volume At Customer Care Centers Smart Action Plan For Call Center Agents to increase your presentation threshold. Encompassed with two stages, this template is a great option to educate and entice your audience. Dispence information on Inbound Calls Volume, Outbound Calls Volume, Expected Per Day, using this template. Grab it now to reap its full benefits.

This slide highlights IT services used in business process outsourcing for services optimization which includes data management platform, robotic process automation tool and natural language processing tool. Increase audience engagement and knowledge by dispensing information using IT Services For Business Process Outsourcing Services Smart Action Plan For Call Center Agents. This template helps you present information on four stages. You can also present information on FGH Data, Management Platform, AHT Tech, DTH RPA Tool using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the projected company growth rate which highlights the revenue, operating income, acquisition related expenses, restructuring expenses, amortization of intangibles and adjusted operating income. Present the topic in a bit more detail with this Projected Company Growth Rate Highlighting Revenue Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Operating Income, Acquisition Expenses, Restructuring Cost. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the company journey form 2008 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Introducing Q622 Company Journey Roadmap From 2008 To 2021 Smart Action Plan For Call Center Agents to increase your presentation threshold. Encompassed with twelve stages, this template is a great option to educate and entice your audience. Dispence information on Customer Remote, KYC Process, Expand Team, 2008 To 2021, using this template. Grab it now to reap its full benefits.

Increase audience engagement and knowledge by dispensing information using Q623 Table Of Contents Smart Action Plan For Call Center Agents Ppt Slides Layout. This template helps you present information on one stages. You can also present information on Improve Business Process, IT Services, Outsourcing Services Optimization using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Present the topic in a bit more detail with this Right Channel Strategy For Customer Complaint And Faults Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Sales, Information, Social Networking. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO Services Provided to Different Industries. Present the topic in a bit more detail with this Smart Action Plan For Call Center Agents Company Background Information Overview. Use it as a tool for discussion and navigation on ABC Private Limited, Services Provided, Different Industries. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights different problems which employees facing at call centers which includes similar tasks, dissatisfies customers, no job security, pressure to end call quickly with structured solution to boost employees morale. Present the topic in a bit more detail with this Strategies To Overcome Low Employee Morale Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Similar Tasks, Dissatisfied Customers, Provide Structured. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the strategies to remove obstacles which includes lack of unity, unclear goals, cynicism, unfair work distribution with detailed description and mitigation strategies to build productive team. Deliver an outstanding presentation on the topic using this Strategies To Remove Obstacles And Building Productive Team Smart Action Plan For Call Center Agents. Dispense information and present a thorough explanation of Unfair Work Distribution, Unclear Goals, Lack Unity using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For Bpo Call Center Agents Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. Deliver an outstanding presentation on the topic using this Transfer Customers Calls By Complaint Type Smart Action Plan For Call Center Agents. Dispense information and present a thorough explanation of Wrong Product Delivery, Installation Status, Account Name Correction using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the wrong approach and right approach while talking to customers on call which includes some examples of rude and negative replies with polite and friendly replies. Present the topic in a bit more detail with this Wrong And Right Approach For Customer Service Response Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Wrong Approach, Right Department. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights united states of America map which illustrate company market presence with headquarter, multiple regional offices and facility service centers. Increase audience engagement and knowledge by dispensing information using Company Presence Highlighting Regional Centers Facilities Management And Maintenance Company. This template helps you present information on one stages. You can also present information on Headquarters, Regional Office, Facility Service Center using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the role of distribution centers and warehouses which include flowchart showcasing production unit, consignment, delivery vehicle and delivery to consumer with key takeaways. Deliver an outstanding presentation on the topic using this Role Of Distribution Centers And Warehouses Ecommerce Supply Chain Management And Planning Guide. Dispense information and present a thorough explanation of Production Unit, Customer, Method using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases additional features required to streamline the process which includes interactive voice response, call queuing, appointment reminder and outbound call limiting. Present the topic in a bit more detail with this Additional Feature Required To Streamline Call Center Process Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Additional, Streamline, Process. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team. Present the topic in a bit more detail with this Bpo Call Center Organizational Structure Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Retail Customer Service Manager, Ecommerce Service Manager, Telecom Service Manager. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Introducing Call Center Telephone Etiquette For Support Agents Action Plan For Quality Improvement In Bpo to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Keep Conversation Positive, Access Information, Communicate, using this template. Grab it now to reap its full benefits.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers. Present the topic in a bit more detail with this Company Call Centers Around The World Action Plan For Quality Improvement In Bpo. Use it as a tool for discussion and navigation on Headquarter, Highlights, Company Call. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Introducing Evaluate Performance By Monitoring Call Center Kpis Action Plan For Quality Improvement In Bpo to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Service Level, Response Time, Abandonment Rate , using this template. Grab it now to reap its full benefits.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Deliver an outstanding presentation on the topic using this Expected Outcome From Call Center Improvement Action Plan For Quality Improvement In Bpo. Dispense information and present a thorough explanation of Improvement, Expected, Abandonment using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration. Introducing Important Aspects For Effective Qa At Call Centers Action Plan For Quality Improvement In Bpo to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Call Recording, Agent Scripts, Calibration, using this template. Grab it now to reap its full benefits.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries , telecom queries and BFSI queries. Introducing Inbound And Outbound Calls Volume At Customer Centers Action Plan For Quality Improvement In Bpo to increase your presentation threshold. Encompassed with two stages, this template is a great option to educate and entice your audience. Dispence information on Customer, Ecommerce, Inbound, using this template. Grab it now to reap its full benefits.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Deliver an outstanding presentation on the topic using this Training Program For Bpo Call Center Agents Action Plan For Quality Improvement In Bpo. Dispense information and present a thorough explanation of Organization Procedures, Technical Training, Product Training using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases additional features required to streamline the process which includes interactive voice response, call queuing, appointment reminder and outbound call limitin Deliver an outstanding presentation on the topic using this Additional Feature Required To Streamline Call Center Process Performance Improvement Action Plan. Dispense information and present a thorough explanation of Appointment Reminder, Outbound Call Limiting, Process using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Introducing Agenda For Call Center Performance Improvement Action Plan Ppt Slides Background Images to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Performance, Improvement, Structured, using this template. Grab it now to reap its full benefits.

This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team. Present the topic in a bit more detail with this Bpo Call Center Organizational Structure Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Organizational, Structure, Healthcare Service Manager. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the business process outsourcing solutions offered by the company which includes retail. Healthcare, telecom. Manufacturing, BFSI, travel and transport and hospitality industry. Increase audience engagement and knowledge by dispensing information using Business Process Outsourcing Industry Focused Solutions Call Center Performance Improvement Action Plan. This template helps you present information on eight stages. You can also present information on Business, Process, Cancellations Information using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers. Present the topic in a bit more detail with this Call Center Performance Improvement Action Plan Company Call Centers Around The World. Use it as a tool for discussion and navigation on Operation, Headquarter, Call Centers. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights different problems which employees facing at call centers which includes similar tasks, dissatisfies customers, no job security, pressure to end call quickly with structured solution to boost employees morale. Deliver an outstanding presentation on the topic using this Call Center Performance Improvement Action Plan Strategies To Overcome Low Employee Morale. Dispense information and present a thorough explanation of Dissatisfies, Strategies, Structured using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Increase audience engagement and knowledge by dispensing information using Call Center Telephone Etiquette For Support Agents Call Center Performance Improvement Action Plan. This template helps you present information on seven stages. You can also present information on Access Information, Communicate, Developing using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the common problems related to customer care call center which includes absenteeism, waiting time, unresolves complaints and high attrition rate of organization. Deliver an outstanding presentation on the topic using this Common Customer Care Call Center Problems Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Unresolved Complaints, Absenteeism, High Attrition using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights how to communicate and deal with unsatisfied customer which includes listen, apologize, never argue, note facts, follow up, replacement or additional benefits. Increase audience engagement and knowledge by dispensing information using Communicating And Dealing With Unsatisfied Customer Call Center Performance Improvement Action Plan. This template helps you present information on eight stages. You can also present information on Communicating, Replacement, Conversation using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide showcases the call center companies technological investment which includes artificial intelligence, robotics process automation and some companies invested in video chats. Present the topic in a bit more detail with this Companies Shift Towards Innovative Technologies Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Innovative, Technologies, Process Automation. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO Services Provided to Different Industries. Deliver an outstanding presentation on the topic using this Company Background Information Overview Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Information, Overview, Business using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the company journey form 2008 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Introducing Company Journey Roadmap From 2008 To 2021 Call Center Performance Improvement Action Plan to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Presence, Services, Agreement, using this template. Grab it now to reap its full benefits.

This slide highlights the customer complaints expected time for resolution which showcases complaint resolution time same day, next day, and complaint status shared with customer. Deliver an outstanding presentation on the topic using this Customer Complaints Expected Time For Resolution Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Customer Complaints, Resolution, Complaints Expected using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Increase audience engagement and knowledge by dispensing information using Evaluate Performance By Monitoring Call Center Kpis Call Center Performance Improvement Action Plan. This template helps you present information on six stages. You can also present information on Quality Monitoring Scores, Customer Satisfaction, Abandonment Rate using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Deliver an outstanding presentation on the topic using this Expected Outcome From Call Center Improvement Action Plan Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Improvement, Abandonment, Highlights using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Increase audience engagement and knowledge by dispensing information using F672 Call Center Performance Improvement Action Plan Table Of Contents Ppt Slides Infographic Template. This template helps you present information on one stages. You can also present information on Business, Process, Services using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Present the topic in a bit more detail with this Icons Slide For Call Center Performance Improvement Action Plan Ppt Show Graphics Tutorials. Use it as a tool for discussion and navigation on Icons. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration. Increase audience engagement and knowledge by dispensing information using Important Aspects For Effective Qa At Call Centers Call Center Performance Improvement Action Plan. This template helps you present information on four stages. You can also present information on Call Recording, Agent Scripts, Calibration using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the people, process and technology integration to improve the call center service delivery which includes collect feedback from customer service executives to examine problems and implement necessity solutions etc. Introducing Improve Service Delivery With People Process And Technology Call Center Performance Improvement Action Plan to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Process, Technology, Service, using this template. Grab it now to reap its full benefits.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries , telecom queries and BFSI queries. Increase audience engagement and knowledge by dispensing information using Inbound And Outbound Calls Volume At Customer Care Centers Call Center Performance Improvement Action Plan. This template helps you present information on two stages. You can also present information on Ecommerce Queries, Customer Care Centers, Inbound And Outbound using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights IT services used in business process outsourcing for services optimization which includes data management platform, robotic process automation tool and natural language processing tool. Introducing It Services For Business Process Outsourcing Services Optimization Call Center Performance Improvement Action to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Services Optimization, Business, Process, using this template. Grab it now to reap its full benefits.

This slide highlights the projected company growth rate which highlights the revenue, operating income, acquisition related expenses, restructuring expenses, amortization of intangibles and adjusted operating income. Present the topic in a bit more detail with this Projected Company Growth Rate Highlighting Revenue And Operating Call Center Performance Improvement. Use it as a tool for discussion and navigation on Growth, Revenue, Operating Income. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Deliver an outstanding presentation on the topic using this Right Channel Strategy For Customer Complaint And Faults Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Strategy, Frequently, Servicing using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the strategies to remove obstacles which includes lack of unity, unclear goals, cynicism, unfair work distribution with detailed description and mitigation strategies to build productive team. Present the topic in a bit more detail with this Strategies To Remove Obstacles And Building Productive Team Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Strategies, Productive Team, Distribution. This template is free to edit as deemed fit for your organization. Therefore download it now.

Deliver an outstanding presentation on the topic using this Table Of Contents Call Center Performance Improvement Action Plan Ppt Show Graphics Pictures. Dispense information and present a thorough explanation of Organization Business Summary, Technological Improvements, Customer Complaint Resolution using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For Bpo Call Center Agents Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. Deliver an outstanding presentation on the topic using this Transfer Customers Calls By Complaint Type Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Self Service Contact, Online Chat Support, Complaint Type using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the wrong approach and right approach while talking to customers on call which includes some examples of rude and negative replies with polite and friendly replies. Present the topic in a bit more detail with this Wrong And Right Approach For Customer Service Response Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Service Response, Approach, Customer. This template is free to edit as deemed fit for your organization. Therefore download it now.

Presenting our Human Centered Innovation In Powerpoint And Google Slides Cpb PowerPoint template design. This PowerPoint slide showcases three stages. It is useful to share insightful information on Human Centered Innovation. This PPT slide can be easily accessed in standard screen and widescreen aspect ratios. It is also available in various formats like PDF, PNG, and JPG. Not only this, the PowerPoint slideshow is completely editable and you can effortlessly modify the font size, font type, and shapes according to your wish. Our PPT layout is compatible with Google Slides as well, so download and edit it as per your knowledge.

Introducing Agenda For Data Center Relocation For IT Systems Evaluation And To Create Network Resiliency to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Center Relocation, Systems Evaluation, Network Resiliency, using this template. Grab it now to reap its full benefits.

The following slide provides information about the key areas that are to be included while assessing the existing data center such as contractual obligations, hardware inventory, communications inventory and applications inventory. Increase audience engagement and knowledge by dispensing information using Assessment Of Existing Data Center For Relocation Data Center Relocation For IT Systems. This template helps you present information on four stages. You can also present information on Contractual Obligations, Hardware Inventory, Communications Inventory using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

The following slide shows the various types of costs that are involved in the process of data center relocation such as pre migration cost variables hardware costs, licensing costs, labor costs, migration costs variables data center moving costs, configuration costs, infrastructure change costs and post migration cost variables monitoring and administration costs, system update costs, software version update costs. Introducing Cost Involved In Data Center Relocation Data Center Relocation For IT Systems to increase your presentation threshold. Encompassed with one stage, this template is a great option to educate and entice your audience. Dispence information on Cost Involved, Data Center Relocation, Migration Cost Variables, using this template. Grab it now to reap its full benefits.

The following slide shows an overview of the project plan that must be implemented by the company for data center relocation. Main steps in project plan are assigning a project manager, identifying prerequisites for data center relocation and listing down resources for data center relocation. Increase audience engagement and knowledge by dispensing information using Creating A Project Plan For Data Center Relocation Data Center Relocation For IT Systems. This template helps you present information on three stages. You can also present information on Company, Project Manager, Center Relocation using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide provides information about the current task status for data center relocation with details related to tasks involved in data center relocation, individuals assigned for the task, resources required for task completion and task completion status. Present the topic in a bit more detail with this Current Task Status For Data Center Relocation Data Center Relocation For IT Systems. Use it as a tool for discussion and navigation on Individual Assigned, Task Completion Status, Software Support. This template is free to edit as deemed fit for your organization. Therefore download it now.