Powerpoint Templates and Google slides for Call Center Performance

This slide highlights the company journey form 2008 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Introducing Company Journey Roadmap From 2008 To 2021 Call Center Performance Improvement Action Plan to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Presence, Services, Agreement, using this template. Grab it now to reap its full benefits.

This slide highlights the customer complaints expected time for resolution which showcases complaint resolution time same day, next day, and complaint status shared with customer. Deliver an outstanding presentation on the topic using this Customer Complaints Expected Time For Resolution Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Customer Complaints, Resolution, Complaints Expected using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Increase audience engagement and knowledge by dispensing information using Evaluate Performance By Monitoring Call Center Kpis Call Center Performance Improvement Action Plan. This template helps you present information on six stages. You can also present information on Quality Monitoring Scores, Customer Satisfaction, Abandonment Rate using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Deliver an outstanding presentation on the topic using this Expected Outcome From Call Center Improvement Action Plan Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Improvement, Abandonment, Highlights using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Increase audience engagement and knowledge by dispensing information using F672 Call Center Performance Improvement Action Plan Table Of Contents Ppt Slides Infographic Template. This template helps you present information on one stages. You can also present information on Business, Process, Services using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Present the topic in a bit more detail with this Icons Slide For Call Center Performance Improvement Action Plan Ppt Show Graphics Tutorials. Use it as a tool for discussion and navigation on Icons. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration. Increase audience engagement and knowledge by dispensing information using Important Aspects For Effective Qa At Call Centers Call Center Performance Improvement Action Plan. This template helps you present information on four stages. You can also present information on Call Recording, Agent Scripts, Calibration using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the people, process and technology integration to improve the call center service delivery which includes collect feedback from customer service executives to examine problems and implement necessity solutions etc. Introducing Improve Service Delivery With People Process And Technology Call Center Performance Improvement Action Plan to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Process, Technology, Service, using this template. Grab it now to reap its full benefits.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries , telecom queries and BFSI queries. Increase audience engagement and knowledge by dispensing information using Inbound And Outbound Calls Volume At Customer Care Centers Call Center Performance Improvement Action Plan. This template helps you present information on two stages. You can also present information on Ecommerce Queries, Customer Care Centers, Inbound And Outbound using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights IT services used in business process outsourcing for services optimization which includes data management platform, robotic process automation tool and natural language processing tool. Introducing It Services For Business Process Outsourcing Services Optimization Call Center Performance Improvement Action to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Services Optimization, Business, Process, using this template. Grab it now to reap its full benefits.

This slide highlights the projected company growth rate which highlights the revenue, operating income, acquisition related expenses, restructuring expenses, amortization of intangibles and adjusted operating income. Present the topic in a bit more detail with this Projected Company Growth Rate Highlighting Revenue And Operating Call Center Performance Improvement. Use it as a tool for discussion and navigation on Growth, Revenue, Operating Income. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Deliver an outstanding presentation on the topic using this Right Channel Strategy For Customer Complaint And Faults Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Strategy, Frequently, Servicing using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the strategies to remove obstacles which includes lack of unity, unclear goals, cynicism, unfair work distribution with detailed description and mitigation strategies to build productive team. Present the topic in a bit more detail with this Strategies To Remove Obstacles And Building Productive Team Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Strategies, Productive Team, Distribution. This template is free to edit as deemed fit for your organization. Therefore download it now.

Deliver an outstanding presentation on the topic using this Table Of Contents Call Center Performance Improvement Action Plan Ppt Show Graphics Pictures. Dispense information and present a thorough explanation of Organization Business Summary, Technological Improvements, Customer Complaint Resolution using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For Bpo Call Center Agents Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. Deliver an outstanding presentation on the topic using this Transfer Customers Calls By Complaint Type Call Center Performance Improvement Action Plan. Dispense information and present a thorough explanation of Self Service Contact, Online Chat Support, Complaint Type using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the wrong approach and right approach while talking to customers on call which includes some examples of rude and negative replies with polite and friendly replies. Present the topic in a bit more detail with this Wrong And Right Approach For Customer Service Response Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Service Response, Approach, Customer. This template is free to edit as deemed fit for your organization. Therefore download it now.

The purpose of this slide is to showcase the framework of performance management in call centers. This includes goals, KPIs, action required, support, completion date, and performance evaluation. Introducing our Team Performance Plan For A Call Center set of slides. The topics discussed in these slides are Team Performance Plan, Call Center. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide showcases additional features required to streamline the process which includes interactive voice response, call queuing, appointment reminder and outbound call limiting. Present the topic in a bit more detail with this Additional Feature Required To Streamline Call Center Process Call Center Agent Performance. Use it as a tool for discussion and navigation on Interactive Voice Response, Included Application, Outbound Call Limiting. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Agenda For Call Center Agent Performance Improvement Plan Ppt Slides Image to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Customer Care, Call Center, Problems Related, using this template. Grab it now to reap its full benefits.

This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team. Increase audience engagement and knowledge by dispensing information using BPO Call Center Organizational Structure Call Center Agent Performance. This template helps you present information on eight stages. You can also present information on Call Center Director, Telecom Service Manager, Ecommerce Service Manager using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers. Introducing Call Center Agent Performance Company Call Centers Around The World to increase your presentation threshold. Encompassed with two stages, this template is a great option to educate and entice your audience. Dispence information on BPO Call Centre, Headquarter, using this template. Grab it now to reap its full benefits.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration. Increase audience engagement and knowledge by dispensing information using Call Center Agent Performance Important Aspects For Effective QA At Call Centers. This template helps you present information on four stages. You can also present information on Call Recording, QSSD, Agent Scripts, Calibration using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the strategies to remove obstacles which includes lack of unity, unclear goals, cynicism, unfair work distribution with detailed description and mitigation strategies to build productive team. Present the topic in a bit more detail with this Call Center Agent Performance Strategies To Remove Obstacles And Building Productive Team. Use it as a tool for discussion and navigation on Lack Unity, Unclear Goals, Unfair Work Distribution. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Introducing Call Center Telephone Etiquette For Support Agents Call Center Agent Performance to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Keep Conversation, Customer, Whole Problem, using this template. Grab it now to reap its full benefits.

This slide showcases the call center companies technological investment which includes artificial intelligence, robotics process automation and some companies invested in video chats. Introducing Companies Shift Towards Innovative Technologies Call Center Agent Performance to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Call Center Companies, Technological Investment, Support Representative, using this template. Grab it now to reap its full benefits.

This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO Services Provided to Different Industries. Introducing Company Background Information Overview Call Center Agent Performance to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on ABC Private Limited, Business Process Outsourcing, Industry, using this template. Grab it now to reap its full benefits.

This slide highlights the company journey form 2008 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Increase audience engagement and knowledge by dispensing information using Company Journey Roadmap From 2008 To 2021 Call Center Agent Performance. This template helps you present information on four stages. You can also present information on Banking Workflow Automation, Ecommerce Companies Agreement, Expand Team using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the customer complaints expected time for resolution which showcases complaint resolution time same day, next day, and complaint status shared with customer. Deliver an outstanding presentation on the topic using this Customer Complaints Expected Time For Resolution Call Center Agent Performance. Dispense information and present a thorough explanation of Complaint Status Shared, Customer, Exceptional using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Introducing our well researched set of slides titled Icons Slide For Call Center Agent Performance Improvement Plan. It displays a hundred percent editable icons. You can use these icons in your presentation to captivate your audiences attention. Download now and use it multiple times.

Introducing Q900 Table Of Contents For Call Center Agent Performance Improvement Plan to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Improve Business, Process, IT Services, using this template. Grab it now to reap its full benefits.

This slide highlights different problems which employees facing at call centers which includes similar tasks, dissatisfies customers, no job security, pressure to end call quickly with structured solution to boost employees morale. Introducing Strategies To Overcome Low Employee Morale Call Center Agent Performance to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Similar Tasks, Dissatisfied Customers, Solution, using this template. Grab it now to reap its full benefits.

Increase audience engagement and knowledge by dispensing information using Table Of Contents For Call Center Agent Performance Improvement Plan Ppt Slides Icons. This template helps you present information on thirteen stages. You can also present information on Customer Complaint Resolution, Monitor, Call Center Performance, Organization Business Summary using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For BPO Call Center Agents Call Center Agent Performance. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. Deliver an outstanding presentation on the topic using this Transfer Customers Calls By Complaint Type Call Center Agent Performance. Dispense information and present a thorough explanation of Contact Type, Contact Value, Call Volume Distribution using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Introducing Call Center Smart Action Plan Evaluate Performance By Monitoring Call Center KPIs to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Abandonment Rate, Customer Satisfaction, Quality Monitoring Scores, using this template. Grab it now to reap its full benefits.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Introducing Q914 Evaluate Performance By Monitoring Call Center Kpis Call Center Improvement Strategies to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Service Level, Abandonment Rate, Customer Satisfaction, using this template. Grab it now to reap its full benefits.

This slide showcases the business process outsourcing solutions offered by the company which includes retail. Healthcare, telecom. Manufacturing, BFSI, travel and transport and hospitality industry. Introducing Call Center Agent Performance Business Process Outsourcing Industry Focused Solutions to increase your presentation threshold. Encompassed with eight stages, this template is a great option to educate and entice your audience. Dispence information on Manufacturing And Utilities, Hospitality And Logistics, Travel And Transport, using this template. Grab it now to reap its full benefits.

This slide highlights how to communicate and deal with unsatisfied customer which includes listen, apologize, never argue, note facts, follow up, replacement or additional benefits. Introducing Call Center Agent Performance Communicating And Dealing With Unsatisfied Customer to increase your presentation threshold. Encompassed with eight stages, this template is a great option to educate and entice your audience. Dispence information on Customer Complaint Carefully, Inconvenience, Solve Problems, using this template. Grab it now to reap its full benefits.

This slide highlights the projected company growth rate which highlights the revenue, operating income, acquisition related expenses, restructuring expenses, amortization of intangibles and adjusted operating income. Increase audience engagement and knowledge by dispensing information using Call Center Agent Performance Projected Company Growth Rate Highlighting Revenue. This template helps you present information on two stages. You can also present information on Growth, 2020 To 2025, Operating Income using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the wrong approach and right approach while talking to customers on call which includes some examples of rude and negative replies with polite and friendly replies. Present the topic in a bit more detail with this Call Center Agent Performance Wrong And Right Approach For Customer Service Response. Use it as a tool for discussion and navigation on Wrong Approach, Right Approach, Right Department. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Deliver an outstanding presentation on the topic using this Call Center Kpis Call Center Agent Performance Evaluate Performance By Monitoring. Dispense information and present a thorough explanation of Service Level, Abandonment Rate, Customer Satisfaction using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Deliver an outstanding presentation on the topic using this Q920 Expected Outcome From Call Center Improvement Action Plan Call Center Agent Performance. Dispense information and present a thorough explanation of Measurement, 2021 To 2022, Average Call Time using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the people, process and technology integration to improve the call center service delivery which includes collect feedback from customer service executives to examine problems and implement necessity solutions etc. Introducing Q921 Improve Service Delivery With People Process And Technology Call Center Agent Performance to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on People, Process, Technology, using this template. Grab it now to reap its full benefits.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries, telecom queries and BFSI queries. Increase audience engagement and knowledge by dispensing information using Q922 Inbound And Outbound Calls Volume At Customer Care Centers Call Center Agent Performance. This template helps you present information on two stages. You can also present information on Inbound Calls Volume, Outbound Calls Volume, Voice Messages using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights IT services used in business process outsourcing for services optimization which includes data management platform, robotic process automation tool and natural language processing tool. Introducing Q923 IT Services For Business Process Outsourcing Services Optimization Call Center Agent Performance to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on FGH Data, Management Platform, AHT Tech, DTH RPA Tool, RTG Tool, using this template. Grab it now to reap its full benefits.

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Deliver an outstanding presentation on the topic using this Q924 Right Channel Strategy For Customer Complaint And Faults Call Center Agent Performance. Dispense information and present a thorough explanation of Sales, Servicing, Information using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide signifies the matrix on call center report based on monthly performance evaluation of all agents. It includes name of customer support executive, total calls done, average duration and conversions. Introducing our Call Center Report On Agents Monthly Performance set of slides. The topics discussed in these slides are Call Center, Report On Agents, Monthly Performance. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide presents various methods to provide efficient training to agents in call center. It includes key methods such as live call training, classroom training, online training, mentoring or coaching and one on one training. Presenting our well structured Training Methods To Improve Call Center Performance. The topics discussed in this slide are Live Call Training, Classroom Training, Online Learning. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

This slides showcases the customer support centres performance goal report along with time limit and task completion status. It includes goals, task to be performed, assigned to and monitor by, deadline and status. Introducing our Call Center Team Performance Goals With Deadline And Status set of slides. The topics discussed in these slides are Review Customer, Determine Conversion, Review Sales Pitch. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Introducing Agenda For Guide To Performance Improvement In Call Centers to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Examine Different, Related To Customer, Formulate Structured, using this template. Grab it now to reap its full benefits.

This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team.Deliver an outstanding presentation on the topic using this BPO Call Center Organizational Structure Guide To Performance Improvement. Dispense information and present a thorough explanation of Complaint Resolution, Handling Team, Channel Support Team using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call.Introducing Call Center Telephone Etiquette For Support Agents Guide To Performance Improvement to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Conversation Positive, Highlight Positive, Customer First, using this template. Grab it now to reap its full benefits.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers.Deliver an outstanding presentation on the topic using this Company Call Centers Around The World Guide To Performance Improvement. Dispense information and present a thorough explanation of Guangzhou, Casablance, Bangalore using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution.Introducing Evaluate Performance By Monitoring Call Center KPIs Guide To Performance Improvement to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Service Level, Response Time, Abandonment Rate, using this template. Grab it now to reap its full benefits.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment.Present the topic in a bit more detail with this Expected Outcome From Call Center Improvement Guide To Performance Improvement. Use it as a tool for discussion and navigation on Call Abandonment, Average Call Time, Measurement. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Guide To Performance Improvement In Call Centers Table Of Contents to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Organization Business, Company Background, Company Call Centers, using this template. Grab it now to reap its full benefits.

Introducing our well researched set of slides titled Icons Slide For Guide To Performance Improvement In Call Centers. It displays a hundred percent editable icons. You can use these icons in your presentation to captivate your audiences attention. Download now and use it multiple times.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration.Introducing Important Aspects For Effective QA At Call Centers Guide To Performance Improvement to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Call Recording, Agent Scripts, Calibration, using this template. Grab it now to reap its full benefits.

Introducing Table Of Contents For Guide To Performance Improvement In Call Centers to increase your presentation threshold. Encompassed with thridteen stages, this template is a great option to educate and entice your audience. Dispence information on Business Summary, Solutions Offered, Customer Complaint, using this template. Grab it now to reap its full benefits.