Powerpoint Templates and Google slides for Call Agent

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Present the topic in a bit more detail with this Right Channel Strategy For Customer Complaint And Faults Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Sales, Information, Social Networking. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO Services Provided to Different Industries. Present the topic in a bit more detail with this Smart Action Plan For Call Center Agents Company Background Information Overview. Use it as a tool for discussion and navigation on ABC Private Limited, Services Provided, Different Industries. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights different problems which employees facing at call centers which includes similar tasks, dissatisfies customers, no job security, pressure to end call quickly with structured solution to boost employees morale. Present the topic in a bit more detail with this Strategies To Overcome Low Employee Morale Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Similar Tasks, Dissatisfied Customers, Provide Structured. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the strategies to remove obstacles which includes lack of unity, unclear goals, cynicism, unfair work distribution with detailed description and mitigation strategies to build productive team. Deliver an outstanding presentation on the topic using this Strategies To Remove Obstacles And Building Productive Team Smart Action Plan For Call Center Agents. Dispense information and present a thorough explanation of Unfair Work Distribution, Unclear Goals, Lack Unity using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For Bpo Call Center Agents Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. Deliver an outstanding presentation on the topic using this Transfer Customers Calls By Complaint Type Smart Action Plan For Call Center Agents. Dispense information and present a thorough explanation of Wrong Product Delivery, Installation Status, Account Name Correction using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the wrong approach and right approach while talking to customers on call which includes some examples of rude and negative replies with polite and friendly replies. Present the topic in a bit more detail with this Wrong And Right Approach For Customer Service Response Smart Action Plan For Call Center Agents. Use it as a tool for discussion and navigation on Wrong Approach, Right Department. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Introducing Call Center Telephone Etiquette For Support Agents Action Plan For Quality Improvement In Bpo to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Keep Conversation Positive, Access Information, Communicate, using this template. Grab it now to reap its full benefits.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Deliver an outstanding presentation on the topic using this Training Program For Bpo Call Center Agents Action Plan For Quality Improvement In Bpo. Dispense information and present a thorough explanation of Organization Procedures, Technical Training, Product Training using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Increase audience engagement and knowledge by dispensing information using Call Center Telephone Etiquette For Support Agents Call Center Performance Improvement Action Plan. This template helps you present information on seven stages. You can also present information on Access Information, Communicate, Developing using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For Bpo Call Center Agents Call Center Performance Improvement Action Plan. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

Give your next presentation a sophisticated, yet modern look with this 100 percent editable Call queuing by agent colored icon in powerpoint pptx png and editable eps format. Choose from a variety of customizable formats such as PPTx, png, eps. You can use these icons for your presentations, banners, templates, One-pagers that suit your business needs.

Make your presentation profoundly eye-catching leveraging our easily customizable Call queuing by agent monotone icon in powerpoint pptx png and editable eps format. It is designed to draw the attention of your audience. Available in all editable formats, including PPTx, png, and eps, you can tweak it to deliver your message with ease.

This slide showcases additional features required to streamline the process which includes interactive voice response, call queuing, appointment reminder and outbound call limiting. Present the topic in a bit more detail with this Additional Feature Required To Streamline Call Center Process Call Center Agent Performance. Use it as a tool for discussion and navigation on Interactive Voice Response, Included Application, Outbound Call Limiting. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Agenda For Call Center Agent Performance Improvement Plan Ppt Slides Image to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Customer Care, Call Center, Problems Related, using this template. Grab it now to reap its full benefits.

This slide showcases the business process outsourcing call center organizational structure which highlights retail customer service team, ecommerce service team, telecom service team, BFSI service team and healthcare service team. Increase audience engagement and knowledge by dispensing information using BPO Call Center Organizational Structure Call Center Agent Performance. This template helps you present information on eight stages. You can also present information on Call Center Director, Telecom Service Manager, Ecommerce Service Manager using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide showcases the world map which highlights company call centers operation around the world with key include headquarter of the company and BPO centers with total numbers. Introducing Call Center Agent Performance Company Call Centers Around The World to increase your presentation threshold. Encompassed with two stages, this template is a great option to educate and entice your audience. Dispence information on BPO Call Centre, Headquarter, using this template. Grab it now to reap its full benefits.

This slide highlights the important aspects or elements which is important for quality assurance at call center which includes call recording. Quality standard definition document, agent scripts and calibration. Increase audience engagement and knowledge by dispensing information using Call Center Agent Performance Important Aspects For Effective QA At Call Centers. This template helps you present information on four stages. You can also present information on Call Recording, QSSD, Agent Scripts, Calibration using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the strategies to remove obstacles which includes lack of unity, unclear goals, cynicism, unfair work distribution with detailed description and mitigation strategies to build productive team. Present the topic in a bit more detail with this Call Center Agent Performance Strategies To Remove Obstacles And Building Productive Team. Use it as a tool for discussion and navigation on Lack Unity, Unclear Goals, Unfair Work Distribution. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Introducing Call Center Telephone Etiquette For Support Agents Call Center Agent Performance to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Keep Conversation, Customer, Whole Problem, using this template. Grab it now to reap its full benefits.

This slide showcases the call center companies technological investment which includes artificial intelligence, robotics process automation and some companies invested in video chats. Introducing Companies Shift Towards Innovative Technologies Call Center Agent Performance to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Call Center Companies, Technological Investment, Support Representative, using this template. Grab it now to reap its full benefits.

This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO Services Provided to Different Industries. Introducing Company Background Information Overview Call Center Agent Performance to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on ABC Private Limited, Business Process Outsourcing, Industry, using this template. Grab it now to reap its full benefits.

This slide highlights the company journey form 2008 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Increase audience engagement and knowledge by dispensing information using Company Journey Roadmap From 2008 To 2021 Call Center Agent Performance. This template helps you present information on four stages. You can also present information on Banking Workflow Automation, Ecommerce Companies Agreement, Expand Team using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the customer complaints expected time for resolution which showcases complaint resolution time same day, next day, and complaint status shared with customer. Deliver an outstanding presentation on the topic using this Customer Complaints Expected Time For Resolution Call Center Agent Performance. Dispense information and present a thorough explanation of Complaint Status Shared, Customer, Exceptional using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Introducing our well researched set of slides titled Icons Slide For Call Center Agent Performance Improvement Plan. It displays a hundred percent editable icons. You can use these icons in your presentation to captivate your audiences attention. Download now and use it multiple times.

Introducing Q900 Table Of Contents For Call Center Agent Performance Improvement Plan to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Improve Business, Process, IT Services, using this template. Grab it now to reap its full benefits.

This slide highlights different problems which employees facing at call centers which includes similar tasks, dissatisfies customers, no job security, pressure to end call quickly with structured solution to boost employees morale. Introducing Strategies To Overcome Low Employee Morale Call Center Agent Performance to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Similar Tasks, Dissatisfied Customers, Solution, using this template. Grab it now to reap its full benefits.

Increase audience engagement and knowledge by dispensing information using Table Of Contents For Call Center Agent Performance Improvement Plan Ppt Slides Icons. This template helps you present information on thirteen stages. You can also present information on Customer Complaint Resolution, Monitor, Call Center Performance, Organization Business Summary using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For BPO Call Center Agents Call Center Agent Performance. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the customer care transfer call by complaint type which includes ecommerce, BFSI, telecom calls provided support according to contact type of call case. Deliver an outstanding presentation on the topic using this Transfer Customers Calls By Complaint Type Call Center Agent Performance. Dispense information and present a thorough explanation of Contact Type, Contact Value, Call Volume Distribution using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Increase audience engagement and knowledge by dispensing information using Call Center Smart Action Plan Call Center Telephone Etiquette For Support Agents Ppt Icon Topics. This template helps you present information on seven stages. You can also present information on Keep Conversation Positive, Ending Call, Call Transfer, Listen, Never Interrupt using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Call Center Smart Action Plan Training Program For BPO Call Center Agents Ppt Icon Show. Use it as a tool for discussion and navigation on Technical Training, Product Training, Communication Skills. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Introducing Q911 Call Center Telephone Etiquette For Support Agents Call Center Improvement Strategies to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Keep Conversation, Customer, Whole Problem, using this template. Grab it now to reap its full benefits.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Deliver an outstanding presentation on the topic using this Training Program For BPO Call Center Agents Call Center Improvement Strategies. Dispense information and present a thorough explanation of Organisation Procedure, Technical Training, Product Training using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases the business process outsourcing solutions offered by the company which includes retail. Healthcare, telecom. Manufacturing, BFSI, travel and transport and hospitality industry. Introducing Call Center Agent Performance Business Process Outsourcing Industry Focused Solutions to increase your presentation threshold. Encompassed with eight stages, this template is a great option to educate and entice your audience. Dispence information on Manufacturing And Utilities, Hospitality And Logistics, Travel And Transport, using this template. Grab it now to reap its full benefits.

This slide highlights how to communicate and deal with unsatisfied customer which includes listen, apologize, never argue, note facts, follow up, replacement or additional benefits. Introducing Call Center Agent Performance Communicating And Dealing With Unsatisfied Customer to increase your presentation threshold. Encompassed with eight stages, this template is a great option to educate and entice your audience. Dispence information on Customer Complaint Carefully, Inconvenience, Solve Problems, using this template. Grab it now to reap its full benefits.

This slide highlights the projected company growth rate which highlights the revenue, operating income, acquisition related expenses, restructuring expenses, amortization of intangibles and adjusted operating income. Increase audience engagement and knowledge by dispensing information using Call Center Agent Performance Projected Company Growth Rate Highlighting Revenue. This template helps you present information on two stages. You can also present information on Growth, 2020 To 2025, Operating Income using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights the wrong approach and right approach while talking to customers on call which includes some examples of rude and negative replies with polite and friendly replies. Present the topic in a bit more detail with this Call Center Agent Performance Wrong And Right Approach For Customer Service Response. Use it as a tool for discussion and navigation on Wrong Approach, Right Approach, Right Department. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Deliver an outstanding presentation on the topic using this Call Center Kpis Call Center Agent Performance Evaluate Performance By Monitoring. Dispense information and present a thorough explanation of Service Level, Abandonment Rate, Customer Satisfaction using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Deliver an outstanding presentation on the topic using this Q920 Expected Outcome From Call Center Improvement Action Plan Call Center Agent Performance. Dispense information and present a thorough explanation of Measurement, 2021 To 2022, Average Call Time using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide highlights the people, process and technology integration to improve the call center service delivery which includes collect feedback from customer service executives to examine problems and implement necessity solutions etc. Introducing Q921 Improve Service Delivery With People Process And Technology Call Center Agent Performance to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on People, Process, Technology, using this template. Grab it now to reap its full benefits.

This slide highlights the inbound and outbound call volume at BPO customer care center which includes average inbound and outbound calls for ecommerce queries, telecom queries and BFSI queries. Increase audience engagement and knowledge by dispensing information using Q922 Inbound And Outbound Calls Volume At Customer Care Centers Call Center Agent Performance. This template helps you present information on two stages. You can also present information on Inbound Calls Volume, Outbound Calls Volume, Voice Messages using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide highlights IT services used in business process outsourcing for services optimization which includes data management platform, robotic process automation tool and natural language processing tool. Introducing Q923 IT Services For Business Process Outsourcing Services Optimization Call Center Agent Performance to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on FGH Data, Management Platform, AHT Tech, DTH RPA Tool, RTG Tool, using this template. Grab it now to reap its full benefits.

This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Deliver an outstanding presentation on the topic using this Q924 Right Channel Strategy For Customer Complaint And Faults Call Center Agent Performance. Dispense information and present a thorough explanation of Sales, Servicing, Information using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide signifies the matrix on call center report based on monthly performance evaluation of all agents. It includes name of customer support executive, total calls done, average duration and conversions. Introducing our Call Center Report On Agents Monthly Performance set of slides. The topics discussed in these slides are Call Center, Report On Agents, Monthly Performance. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

Give your next presentation a sophisticated, yet modern look with this 100 percent editable Cold call and agent colored icon in powerpoint pptx png and editable eps format. Choose from a variety of customizable formats such as PPTx, png, eps. You can use these icons for your presentations, banners, templates, One-pagers that suit your business needs.

Make your presentation profoundly eye-catching leveraging our easily customizable Cold call and agent monotone icon in powerpoint pptx png and editable eps format. It is designed to draw the attention of your audience. Available in all editable formats, including PPTx, png, and eps, you can tweak it to deliver your message with ease.

Give your next presentation a sophisticated, yet modern look with this 100 percent editable Sales agent faq calls colored icon in powerpoint pptx png and editable eps format. Choose from a variety of customizable formats such as PPTx, png, eps. You can use these icons for your presentations, banners, templates, One-pagers that suit your business needs.

Make your presentation profoundly eye-catching leveraging our easily customizable Sales agent faq calls monotone icon in powerpoint pptx png and editable eps format. It is designed to draw the attention of your audience. Available in all editable formats, including PPTx, png, and eps, you can tweak it to deliver your message with ease.

Presenting Call Center Agent Action Plan Template In Powerpoint And Google Slides Cpb slide which is completely adaptable. The graphics in this PowerPoint slide showcase four stages that will help you succinctly convey the information. In addition, you can alternate the color, font size, font type, and shapes of this PPT layout according to your content. This PPT presentation can be accessed with Google Slides and is available in both standard screen and widescreen aspect ratios. It is also a useful set to elucidate topics like Call Center Agent Action Plan Template. This well structured design can be downloaded in different formats like PDF, JPG, and PNG. So, without any delay, click on the download button now.

Give your next presentation a sophisticated, yet modern look with this 100 percent editable Outside calls agent colored icon in powerpoint pptx png and editable eps format. Choose from a variety of customizable formats such as PPTx, png, eps. You can use these icons for your presentations, banners, templates, One-pagers that suit your business needs.

Make your presentation profoundly eye-catching leveraging our easily customizable Outside calls agent monotone icon in powerpoint pptx png and editable eps format. It is designed to draw the attention of your audience. Available in all editable formats, including PPTx, png, and eps, you can tweak it to deliver your message with ease.

The slide showcases a skill development training program for call center employees to effectively resolve client issues. It includes key elements like leadership skills, description, time and participant limit. Introducing our Call Center Agents Skill Development Training set of slides. The topics discussed in these slides are Problem Solving, Communication, Skill Development Training. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide showcases need assessment plan for call center agents on the basis of multiple skills to improve employees efficiency. It includes multiple skills like communication, problem solving, critical thinking, time management and empathy. Presenting our well structured Call Center Agents Skill Training Need Assessment. The topics discussed in this slide are Communication, Problem Solving, Time Management. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

Introducing our Call Center Agents Training Icon set of slides. The topics discussed in these slides are Call Center Agents, Training Icon. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

The following slide highlights points like set clear expectations, effective training, work schedules, leverage technology, reward and recognize performance to show manage and improve offshore call center agent productivity. It helps organizations to improve productivity through effective strategies and techniques. Presenting our set of slides with Manage And Improve Offshore Call Center Agent Productivity. This exhibits information on five stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Set Clear Expectations, Provide Effective Training, Optimize Work Schedules.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call.Introducing Call Center Telephone Etiquette For Support Agents Guide To Performance Improvement to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Conversation Positive, Highlight Positive, Customer First, using this template. Grab it now to reap its full benefits.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train.Present the topic in a bit more detail with this Training Program For BPO Call Center Agents Guide To Performance Improvement. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Communication Skills. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide highlights the call center telephone etiquette for support agents which includes keep conversation positive, listen never interrupt, call hold, call transfer and ending call. Introducing Call Center Telephone Etiquette For Support Agents Best Practices For Effective Call Center to increase your presentation threshold. Encompassed with seven stages, this template is a great option to educate and entice your audience. Dispence information on Conversation Positive, Never Interrupt, Call Transfer, using this template. Grab it now to reap its full benefits.

This slide highlights the training program for BPO call center agents which includes organization procedures, technical training, product training, and communication skills training with training type and when to train. Present the topic in a bit more detail with this Training Program For BPO Call Center Agents Best Practices For Effective Call Center. Use it as a tool for discussion and navigation on Organization Procedures, Technical Training, Product Training. This template is free to edit as deemed fit for your organization. Therefore download it now.