Service gap model sample of ppt presentation
Connect the dots using our Service Gap Model Sample Of Ppt Presentation. Fan expectations as the whole picture emerges.
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Presenting service gap model sample of ppt presentation. This is a service gap model sample of ppt presentation. This is seven stage process. The stages in this process are word of mouth communication, personal needs, past experience, expected service, perceived service, service delivery, service quality specifications, management perception of customer expectations, external communication to customers, customer, provider.
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