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Service gap model sample of ppt presentation

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Presenting service gap model sample of ppt presentation. This is a service gap model sample of ppt presentation. This is seven stage process. The stages in this process are word of mouth communication, personal needs, past experience, expected service, perceived service, service delivery, service quality specifications, management perception of customer expectations, external communication to customers, customer, provider.

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  1. 80%

    by Denny Salazar

    Appreciate the research and its presentable format.
  2. 100%

    by Jacob Wilson

    Commendable slides with attractive designs. Extremely pleased with the fact that they are easy to modify. Great work!

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