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Service Desk Knowledge Management Process Flow Deploying ITSM Ticketing

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The following slide describes service desk knowledge management process flow. It provides information about identify gap, write article, revise article, publish article, subject matter expert, peer evaluation, knowledge manager, etc. Present the topic in a bit more detail with this Service Desk Knowledge Management Process Flow Deploying ITSM Ticketing. Use it as a tool for discussion and navigation on Integrate Monthly, Analytics Tool, Assign Knowledge. This template is free to edit as deemed fit for your organization. Therefore download it now.

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