Service Desk Knowledge Management Methods Revamping Ticket Management System
This slide showcases service desk knowledge management methods. It provides information about knowledge creation, codification, metadata tagging, case based reasoning, lessons learned, expert profiling, etc.
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This slide showcases service desk knowledge management methods. It provides information about knowledge creation, codification, metadata tagging, case based reasoning, lessons learned, expert profiling, etc. Present the topic in a bit more detail with this Service Desk Knowledge Management Methods Revamping Ticket Management System. Use it as a tool for discussion and navigation on Knowledge Management Cycle, Method Category, Impact Analysis . This template is free to edit as deemed fit for your organization. Therefore download it now.
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