Action reaction management process powerpoint shapes
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Presenting the action-reaction management Process PPT design. Eminently inventive PPT design patterns. Revise able sizes and colors for the Presentation image. Ubiquitous PPT template is suitable for business managers, executives. Flexibility to customize the same into divergent configurations like PDF or JPG. Can be well compatible with the Google Slides. Allows an option to insert the titles or subtitles as required.
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Content of this Powerpoint Presentation
Description:
The image is a PowerPoint slide titled "Action Reaction Management Process," depicting a flowchart that outlines how a company might respond to customer interactions and feedback across various platforms. The process begins with the customer, indicated by an icon of a person and a speech bubble, suggesting customer communication or feedback.
Following this, there are three interconnected circles representing different types of inputs:
1. Customer Feedback - Illustrated with icons of social media platforms like Facebook and LinkedIn, suggesting the gathering of customer feedback from various online sources.
2. Intent - Shown with smiley faces, this likely represents understanding the customer's intent or sentiment behind the feedback.
3. Knowledge - Depicted with symbols representing money, a car, and housing, which may symbolize the company's resources, capabilities, or context relevant to customer feedback.
These inputs feed into a central concept labeled "Business Rules," represented by a circular flow arrow, indicating the processing or consideration of these inputs according to the company's policies or standards.
The outcome of this process points to a large arrow labeled "Action," divided into "External" and "Internal" pathways, suggesting that the company's response can either be directed outwardly towards the customer or internally within the company.
Use Cases:
The Action Reaction Management Process slide is applicable to industries focused on customer engagement and response strategies to streamline and improve their service delivery.
1. Social Media Platforms:
Use: Managing user feedback and platform moderation.
Presenter: Community Manager
Audience: Social Media Team, Content Moderators
2. Hospitality:
Use: Responding to guest feedback and service improvement.
Presenter: Customer Service Manager
Audience: Hotel Staff, Management
3. Online Retail:
Use: Handling customer reviews and product feedback.
Presenter: E-commerce Analyst
Audience: Customer Support, Marketing Team
4. Automotive Sales:
Use: Addressing customer inquiries and post-sale service.
Presenter: Sales Manager
Audience: Sales Consultants, Service Technicians
5. Real Estate:
Use: Engaging with client feedback on property listings.
Presenter: Real Estate Broker
Audience: Sales Agents, Property Managers
6. Healthcare Providers:
Use: Patient feedback management and service quality control.
Presenter: Patient Relations Coordinator
Audience: Healthcare Administrators, Clinical Staff
7. Financial Services:
Use: Customer service reactions to banking feedback.
Presenter: Customer Experience Officer
Audience: Bank Staff, Financial Advisors
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Action reaction management process powerpoint shapes with all 5 slides:
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