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Service quality model powerpoint slide deck

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Presenting service quality model powerpoint slide deck. This is a service quality model powerpoint slide deck. This is a seven stage process. The stages in this process are world of mouth, personal needs, post experience, external communication to customers, customer, gap, expected service, provider, perceived service, service delivery including per and post contacts, translation of perceptions into service quality specifications, management perceptions of consumer expectations.

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  1. 80%

    by Edison Rios

    Nice and innovative design.
  2. 80%

    by Daniel Mcdonald

    The content is very helpful from business point of view.

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