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Public Specific Digital Transformation Initiatives Deployed Digital Service Management Playbook

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This slide provides information regarding customer-centric transformation initiatives in order to improve overall customer engagement. The goals to attain include customer information maintenance, customer relationship management, delivering omnichannel experience, digital client onboarding process, etc. Present the topic in a bit more detail with this Public Specific Digital Transformation Initiatives Deployed Digital Service Management Playbook. Use it as a tool for discussion and navigation on Transformation, Customer Information, Experience. This template is free to edit as deemed fit for your organization. Therefore download it now.

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