Present net promoter score process flow diagram powerpoint show
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Presenting present net promoter score process flow diagram powerpoint show. This is a net promoter score process flow diagram powerpoint show. This is a five stage process. The stages in this process are initiate, customer strategy and context, listen and react, quick wins, big bets, initial executive commitment, design and create governance structures, change management planning, which customers, which touch points , which key opportunities, who needs to be involved, design and implement data collection, design and implement closed loop feedback processes, demonstrate the value of the program, with process validated move on to larger opportunities.
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