Enhancing Business Performance Through Technological Customer Service Measurement KPI
Mentioned slide portrays customer service measurement KPI dashboard that includes metrics namely request volume vs. service level, customer satisfaction, customer retention, costs per support and average time to solve issue.
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Mentioned slide portrays customer service measurement KPI dashboard that includes metrics namely request volume vs. service level, customer satisfaction, customer retention, costs per support and average time to solve issue. Present the topic in a bit more detail with this Enhancing Business Performance Through Technological Customer Service Measurement KPI. Use it as a tool for discussion and navigation on Customer Service, Measurement, KPI Dashboard. This template is free to edit as deemed fit for your organization. Therefore download it now.
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