Regularly Monitor Ecommerce Customer Service Kpis Effective Ecommerce Customer Service
The following slide depicts some relevant key performance indicators to track team performance. It includes elements such as customer satisfaction rate, net promoter score, complaint resolution time, refund, return rate, churn rate, etc.
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The following slide depicts some relevant key performance indicators to track team performance. It includes elements such as customer satisfaction rate, net promoter score, complaint resolution time, refund, return rate, churn rate, etc. Present the topic in a bit more detail with this Regularly Monitor Ecommerce Customer Service Kpis Effective Ecommerce Customer Service. Use it as a tool for discussion and navigation on Customer Satisfaction Score, Net Promoter Score, Complaint Resolution Time, Ecommerce Customer Service. This template is free to edit as deemed fit for your organization. Therefore download it now.
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