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Optimizing it services for better customer retention measuring it staff performance ppt portrait

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This slide helps in analyzing the performance of different IT executives or representatives. It will help in tracking metrics such as cost per contact, percentage of tickets opened, etc. The staff performance will be assessed on various parameters such as cost, quality, productivity and service level. Present the topic in a bit more detail with this Optimizing It Services For Better Customer Retention Measuring It Staff Performance Ppt Portrait. Use it as a tool for discussion and navigation on Productivity, Service Level, Quality . This template is free to edit as deemed fit for your organization. Therefore download it now.

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    by Eduardo Greene

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