Performance Improvement Plan For Efficient Customer Service Issue 1 Increasing Average Response Time
This slide provides an overview of major KPIs of customer service team. The metrics covered are average response time and first call resolution.
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This slide provides an overview of major KPIs of customer service team. The metrics covered are average response time and first call resolution. Present the topic in a bit more detail with this Performance Improvement Plan For Efficient Customer Service Issue 1 Increasing Average Response Time. Use it as a tool for discussion and navigation on Communication, Response, Dissatisfied Customers. This template is free to edit as deemed fit for your organization. Therefore download it now.
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