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Performance Action Plan KPIs For Customer Service Representatives

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This slide presents major action plan KPIs that are used to improve the performance of customer service representatives. Major key performance metrics are customer satisfaction, quality resolution time, average resolution time, etc.Introducing our Performance Action Plan KPIs For Customer Service Representatives set of slides. The topics discussed in these slides are Customer Satisfaction, Average Resolution, Cost Per Resolution. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

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