Measuring Customer Service Communication Metrics Developing Customer Service Strategy
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This slide focuses on customer service communication metrics such as first response time, average resolution time, customer service satisfaction, effort score, net promoter score, etc.Present the topic in a bit more detail with this Measuring Customer Service Communication Metrics Developing Customer Service Strategy. Use it as a tool for discussion and navigation on Customer Communication, Automated Services, Promoter Score. This template is free to edit as deemed fit for your organization. Therefore download it now.
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