Use Live Chat Data To Identify Customer Pain Points Training Ppt
This slide discusses how to identify customer pain points using live chat data. It highlights that incorporating live chat is a great way to learn about customer needs and issues. Using live chat, businesses can quickly determine their customers needs and provide products or services that best meet their interests. It also mentions that sales representatives can analyze live chat data with the help of the customer service department to gain insights into issues that frequently frustrate their customers.
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