Managing Churn For Profit Maximization Powerpoint Presentation Slides

Slide 1: This title slide introduces the Managing Churn for Profit Maximization. Add the name of your company here.
Slide 2: This slide presents the Agenda for Managing Churn for Profit Maximization. It includes - Company needs to prevent customers from reducing their purchases of products and services, Discussing various ways through which firm can manage the customer churn, etc.
Slide 3: This slide contains the Table of Content Managing Churn for Profit Maximization/ It includes the various Introductions.
Slide 4: This is a table of content slide showing the Introduction. It includes - Key Statistics Associated with Customer Churn, Present Churn Situation in the Firm, Current Customers Attrition in the Firm, and Customer Churn Rate on a Monthly Basis.
Slide 5: This slide presents the Key Statistics Associated with Customer Churn. Customer churn is a serious issue that affects a firm’s overall performance. Retaining existing customers is more profitable than acquiring new customers.
Slide 6: This slide presents the Present Churn Situation in the Firm. It depicts the current scenario of churners compared to customers over the years.
Slide 7: This slide presents the Current Customers Attrition in the Firm. It provides information about current customers, the number of churners with churn rate for the last three months.
Slide 8: This slide presents the Customer Churn Rate on a Monthly Basis. The firm has tracked customer churn rates on monthly basis. It has been seen that firm has faced the highest churn rate in the last month.
Slide 9: This is a table of content slide showing the Various Types of Customer Churn.
Slide 10: This slide presents the Various Types of Customer Churn. It provides information about several ways in which firm can experience customer churn such as – when a customer stops spending, churn due to product quality, etc., and the reasons behind them.
Slide 11: This is a table of content slide showing the Introduction. It includes - Four Stages of Churn Management and Customer Treatment Framework.
Slide 12: This slide presents the Four Stages of Churn Management. The firm is in need of managing its customer churn and it will achieve this in four stages such as – acquiring the churned customers, delighting customers, preventing customer attrition, and saving customers through various campaigns.
Slide 13: This slide presents the Segmentation on Basis of Customer Spending. The firm will bifurcate its customers based on their spending patterns.
Slide 14: This slide presents the Acquisition Strategy for Churned Customer. The firm is looking for acquiring its churned customer as it is costlier in acquiring new customers than retaining the existing ones.
Slide 15: This slide presents Delighting Customers to Improve Loyalty. The firm is looking for different parameters in order to delight its customers.
Slide 16: This slide presents the How to Prevent Customer Churn. It depicts information about how the firm can prevent customer churn.
Slide 17: This slide presents Several Anti - Churn Campaigns. It portrays information about various marketing campaigns in order to retain its customers from churning.
Slide 18: This slide presents the Customer Treatment Framework. The firm will target its customers by testing various strategies in terms of offers and will check their performance through feedback.
Slide 19: This is a table of content slide showing the Churn Propensity Model. It includes - Various Customer Attributes to Look For, Preventing Churn through Predictive Analytics, Machine Learning processes, Predicting Customer Churn, and Customer Journey Analytics.
Slide 20: This slide presents the Various Customer Attributes to Look For. The firm will explore various features from data.
Slide 21: This slide presents the Preventing Churn through Predictive Analytics. Projecting the probability of future outcomes, events based on current and historical data.
Slide 22: This slide presents the Machine Learning Process – Problem Understanding. The customer churn prediction through machine learning is initiated through understanding the insights through two methods – classification and regression.
Slide 23: This slide presents the Machine Learning Process-Data Collection, Preparation, and Preprocessing. Once the insights are identified, data collection sources are selected for further predictive modeling.
Slide 24: This slide presents the Machine Learning Process – Modelling and Testing. The firm can consider in between two churn prediction models – decision tree and random forest.
Slide 25: This slide presents the Predicting Customer Churn. After deploying the churn prediction model, the firm will become capable of predicting the churn probability of various customers on basis of various attributes such as NPS, transaction usage, etc.
Slide 26: This slide presents the Customer Journey Analytics (1/2). The firm can also measure churn rate using customer journey analytics tools by mapping the entire customer journey by analyzing various touchpoints encountered.
Slide 27: This slide presents the Customer Journey Analytics (2/2). Marketing team will keep track of crucial customer touchpoints which will deliver more value, affect future interactions, and will prove to be fruitful in driving new and repeatable clients.
Slide 28: This is a table of content slide showing the Impact of Successful Implementation of Churn Management.
Slide 29: This slide presents the Impact of Successful Implementation of Churn Management. It portrays the overall impact of churn prevention and the benefits associated with it.
Slide 30: This is a table of content slide showing the Dashboard and it includes the Customer Purchase Tracking.
Slide 31: This slide presents the Dashboard – Customer Purchase Tracking (1/2). The firm is looking forward to the track customer experience by tracking various touchpoints in order to handle issues such as customer churn.
Slide 32: This slide presents the Dashboard - Customer Purchase Tracking (2/2).
Slide 33: This is the Managing Churn for Profit Maximization for Icons Slide.
Slide 34: This slide introduces the Additional Slides.
Slide 35: This slide provides the Mission for the entire company. This includes the vision, the mission, and the goal.
Slide 36: This slide shows the members of the company team with their name, designation, and photo.
Slide 37: This is a slide with a 30 60 90 Days Plan to set goals for these important intervals.
Slide 38: This is the Weekly Timeline with Task Name slide.
Slide 39: This slide is a Roadmap for Process Flow template to showcase the stages of a project, for example.
Slide 40: This slide contains the information about the company aka the ‘About Us’ section. This includes the Creative, Talented, and Professional.
Slide 41: This slide shows the Comparison between the percentages of WhatsApp, Twitter, and Facebook Users.
Slide 42: This slide is a Timeline template to showcase the progress of the steps of a project with time.
Slide 43: This slide presents the overall Target of the company as well as smaller targets within that main Target.
Slide 44: This is a Thank You slide where details such as the address, contact number, email address are added.