Incident management response design framework

Description:

The image is a PowerPoint slide titled "Incident Management Response Design Framework." It outlines a structured approach to managing incidents within an organization. The slide is divided into four key phases, each with specific actions:

1. Prepare:

Run simulations to train the team.

Escalate events from existing systems.

2. Assess:

Enrich and evaluate events against best practices, regulatory requirements, and threat intelligence.

3. Manage:

Coordinate efforts by assigning tasks, sharing incident status, and reporting on progress.

4. Mitigate:

Take action and refine the process, which includes implementing mitigation strategies, documenting performance, and conducting post-mortems.

Use Cases:

This type of slide could be applied across various industries for risk management and incident response training:

1. Information Technology:

Use: Cybersecurity threat response planning.

Presenter: IT Security Manager

Audience: IT staff, security analysts

2. Healthcare:

Use: Patient safety and critical incident management.

Presenter: Risk Manager

Audience: Healthcare providers, hospital administrators

3. Manufacturing:

Use: Handling equipment failures or safety incidents.

Presenter: Operations Manager

Audience: Plant workers, safety officers

4. Finance:

Use: Responding to financial fraud or data breaches.

Presenter: Compliance Officer

Audience: Finance department, auditors

5. Utilities:

Use: Managing response to utility disruptions or emergencies.

Presenter: Emergency Response Coordinator

Audience: Field technicians, crisis management team

6. Transportation:

Use: Addressing incidents in transportation networks.

Presenter: Safety Director

Audience: Operators, logistics personnel

7. Education:

Use: Developing response plans for on-campus incidents.

Presenter: Campus Safety Officer

Audience: Faculty, administration staff