Kpis To Monitor Call Center Performance
The purpose of this slide is to present the call center executive conversation monitoring timeline, illustrating the timeline and process for monitoring conversations conducted by call center executives, including initial setup, queuing, and conversion, talk time, etc.
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The purpose of this slide is to present the call center executive conversation monitoring timeline, illustrating the timeline and process for monitoring conversations conducted by call center executives, including initial setup, queuing, and conversion, talk time, etc. Introducing our Kpis To Monitor Call Center Performance set of slides. The topics discussed in these slides are Agent Utilization Rate, Occupancy Rate, Average Speed Of AnswerThis is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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