KPI Metrics Dashboard To Measure Call Center Success
Mentioned slide outlines a comprehensive KPI dashboard used to measure the call center performance. The dashboard monitors the status of key metrics such as call abandonment levels, current service level, average call length, total calls attended, calls waiting etc.
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Mentioned slide outlines a comprehensive KPI dashboard used to measure the call center performance. The dashboard monitors the status of key metrics such as call abandonment levels, current service level, average call length, total calls attended, calls waiting etc. Introducing our KPI Metrics Dashboard To Measure Call Center Success set of slides. The topics discussed in these slides are Volume, Agents Ready, Call Monitor. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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