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Individual Agent Level Metrics For Customer Contact Strategy

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The following slide highlights the individual agent level metrics for customer contact strategy illustrating key headings which includes metrics, description, benchmark, value and result. Where the metrics included are resolved cases, customer interactions, customer satisfaction and average handle time Introducing our Individual Agent Level Metrics For Customer Contact Strategy set of slides. The topics discussed in these slides are Individual, Strategy, Interactions. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

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