Powerpoint Templates and Google slides for Help Desk Support

This complete presentation has PPT slides on wide range of topics highlighting the core areas of your business needs. It has professionally designed templates with relevant visuals and subject driven content. This presentation deck has total of seventy seven slides. Get access to the customizable templates. Our designers have created editable templates for your convenience. You can edit the color, text and font size as per your need. You can add or delete the content if required. You are just a click to away to have this ready-made presentation. Click the download button now.

This coloured PowerPoint icon is perfect for presentations on customer service. It features a smiling customer service representative, making it ideal for illustrating customer service scenarios and processes. The icon is bright and vibrant, making it stand out and draw attention to the topic of customer service.

Presenting customer help desk support layout ppt diagrams. This is a customer help desk support layout ppt diagrams. This is four stage process. The stages in this process are call toll free telephone number, increase employee productivity, on site support, live.

Present the topic in a bit more detail with this Bar Chart Using Help Desk Management Software For Advanced Support Services. Use it as a tool for discussion and navigation on Bar Chart. This template is free to edit as deemed fit for your organization. Therefore download it now.

Deliver an outstanding presentation on the topic using this Clustered Column Using Help Desk Management Software For Advanced Support Services. Dispense information and present a thorough explanation of Clustered Column using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates dashboard showcasing customer relationship management ticketing tool operations. It provides information about satisfaction, new tickets, chats, calls, invoicing, tech support, sales, engineers, replies, etc. Deliver an outstanding presentation on the topic using this Dashboard Highlighting Crm Ticketing Tool Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Dashboard, Operations, Management using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide depicts information technology IT self service portal functionality requirement checklist. It provides information about incident submission, domain password reset, frequently asked questions FAQs, account unlocking, workflows, etc. Present the topic in a bit more detail with this Functionalities Required In It Self Service Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Functionalities, Productivity, Knowledge. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide illustrates impact of service desk tool on major operations. It provides information about productivity, routine task automation, self service, real time insights, customer happiness, etc. Present the topic in a bit more detail with this Impact Of Service Desk Tool On Key Operations Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Automatic Routine Tasks, Boost Productivity, Trace Customer Happiness. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide depicts information technology service management ITSM ticketing tool dashboard with activity status. It provides information about open tickets, closed tickets, requests, desktop support, alert level, completed tickets, etc. Present the topic in a bit more detail with this Itsm Ticketing Tool Dashboard With Activity Status Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Information, Technology, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide illustrates service desk dashboard for monitoring information technology IT infrastructure. It provides information about issues, safety inspection, problem servers, workstations, operating system, Windows, Mac, Linux, etc. Deliver an outstanding presentation on the topic using this Service Desk Dashboard For Monitoring It Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Service, Dashboard, Infrastructure using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases service desk knowledge management methods. It provides information about knowledge creation, codification, metadata tagging, case based reasoning, lessons learned, expert profiling, etc. Deliver an outstanding presentation on the topic using this Service Desk Knowledge Management Methods Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Service, Knowledge, Management using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates service level objectives SLO escalation matrix. It provides information about priority, response SLO, resolution SLO, escalation time, mitigation, tier 1, tier 2 and tier 3. Deliver an outstanding presentation on the topic using this Service Level Objectives Escalation Matrix Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Service, Escalation, Resolution using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide illustrates statistics showcasing major priorities of service desk professionals. It provides information about automation, inbound calls, emails, first time fix rate, self service portal, service desk costs, etc. Deliver an outstanding presentation on the topic using this Statistics Highlighting Key Priorities Of Service Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Statistics, Highlighting, Priorities using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates strategies to enhance customer experience management. It provides information about customer data analytics, personalization, knowledge management, customer relationship management, etc. Present the topic in a bit more detail with this Techniques Improve Customer Experience Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Techniques, Experience, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases roles and responsibilities of service desk department. It provides information about service desk manager, IT manager, knowledge manager, support analysts, reporting, staff scheduling, knowledgebase, integration, etc. Deliver an outstanding presentation on the topic using this Using Help Desk Management Advanced Support Services Key Roles And Responsibilities Of Service. Dispense information and present a thorough explanation of Responsibilities, Department, Service using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This template covers about help desk process for IT technology support with user roles like customer, service admin, service agent with detailed process activities. Presenting our set of slides with IT Support Help Desk Process For Fixing Technical Issues. This exhibits information on three stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on User Role, Customer, Service Admin, Service Agent.

This slide covers technical support help desk workflow to increase transparency. It begins with ticket creation, involves client response and status of request. Presenting our set of slides with Technical Support Help Desk Workflow To Increase Transparency. This exhibits information on one stage of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Agent Responds, Technical Support, Increase Transparency.

Introducing 30 60 90 Days Plan Using Help Desk Management Software For Advanced Support Services to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on 30 60 90 Days Plan, using this template. Grab it now to reap its full benefits.

Increase audience engagement and knowledge by dispensing information using About Us Using Help Desk Management Software For Advanced Support Services. This template helps you present information on three stages. You can also present information on About Us using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide illustrates action plan to manage multiple types of service desk tickets. It provides information about service request, incident, problem and change request tickets along with software, hardware, service agent, etc. Present the topic in a bit more detail with this Action Plan To Handle Numerous Types Of Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Numerous, Information, Service This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Agenda Using Help Desk Management Software For Advanced Support Services to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Experience, Management, Operational, using this template. Grab it now to reap its full benefits.

This slide showcases realizing impact on major stakeholders. It provides information about automated ticket creation, real time call transcription, automated knowledge recommendation, action items, etc. Deliver an outstanding presentation on the topic using this Analyzing Positive Impact On Key Service Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Analyzing, Operations, Service using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide represents comparison of traditional and intelligent service desks. It provides information about service desk call, ticket creation, user authentication, service delivery, chat bot, password reset, etc. Present the topic in a bit more detail with this Comparison Of Traditional And Intelligent Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Comparison, Traditional, Intelligent. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases improving operations of managed service providers MSP. It provides information about new issue request, keyboard issue, software subscription, virtual private network VPN, desktop crash, etc. Present the topic in a bit more detail with this Enhancing Operations Of Managed Service Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Operations, Solution, System Security. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases self service portal integration workflow. It provides information about customer interaction, order requests, employee resource planner, customer requests, user interactions, ticketing system, etc. Deliver an outstanding presentation on the topic using this F858 Self Service Portal Integration Workflow Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Service Portal, Integration Workflow, Analytics using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide describes service desk knowledge management process flow. It provides information about identify gap, write article, revise article, publish article, subject matter expert, peer evaluation, knowledge manager, etc. Present the topic in a bit more detail with this F859 Service Desk Knowledge Management Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Automation, Assessment, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases service requests notification escalation plan. It provides information about scenario, impact, manager notification, escalation, desktop support engineer, ticket overdue, technical expertise, issue resolution, etc. Deliver an outstanding presentation on the topic using this F860 Service Requests Notification Escalation Plan Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Service, Notification, Escalation Plan using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide depicts service request resolution and response plan. It provides information about hardware, printers, software, desktop, low standard server, customer relationship management CRM, changes, etc. Present the topic in a bit more detail with this F861 Service Requests Resolution And Response Plan Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Service, Relationship, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing F862 Using Help Desk Management Software For Advanced Support Services Table Of Contents to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Management, Software, Services, using this template. Grab it now to reap its full benefits.

The following slide depicts self service portal deployment plan. It provides information about business goal, success measure, design, rollout, training, implementation, live, support team, frequently asked questions FAQ, etc. Increase audience engagement and knowledge by dispensing information using F863 Self Service Portal Implementation Plan Using Help Desk Management Advanced Support Services. This template helps you present information on three stages. You can also present information on Business Goal, Information Design, Implementation Plan using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide showcases gap analysis of current service desk scenario. It provides information about service level agreement SLA compliance, first call resolution FCR, average cost per ticket, downtime events, lost business hours, etc. Deliver an outstanding presentation on the topic using this Gap Analysis Showing Present Service Desk Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Analysis, Service, Process using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide global statistics highlighting service desk scenario. It provides information about service desk staff, recruitment costs, bad IT service, customer retention, IT product, IT service, etc. Introducing Global Statistics Highlighting Service Desk Using Help Desk Management Advanced Support Services to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Statistics, Service, Product, using this template. Grab it now to reap its full benefits.

This slide depicts strategies to optimize information technology IT service requests. It provides information about centralize service request system, assign service desk technician, automate service ticket creation, remote ticket resolution, etc. Present the topic in a bit more detail with this How To Optimize It Service Requests Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Assign Service Desk Technicians, Automate Service Ticket Creation, Remotely Resolve Service Tickets . This template is free to edit as deemed fit for your organization. Therefore download it now.

Deliver an outstanding presentation on the topic using this Icons Slide For Using Help Desk Management Software For Advanced Support Services. Dispense information and present a thorough explanation of Icons using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Increase audience engagement and knowledge by dispensing information using Idea Generation Using Help Desk Management Software For Advanced Support Services. This template helps you present information on two stages. You can also present information on Idea Generation using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide depicts enhancing major service desk areas for improved customer satisfaction. It provides information about ticket automation, ticket tags, categorization, user ticket queues, related tickets, common issues, etc. Deliver an outstanding presentation on the topic using this Improving Key Service Desk Areas For Enhanced Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Service, Improvement, Satisfaction using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates incident request close management flowchart. It provides information about incident resolution, service desk analyst, user query, solution acceptance, close request, etc. Present the topic in a bit more detail with this Incident Request Closure Management Flowchart Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Management, Flowchart, Analysts. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide illustrates information technology IT service desk ticket management process flow. It provides information about customer, service admin, service agent, open ticket, void ticket, issue fix, service desk system, etc. Deliver an outstanding presentation on the topic using this It Service Desk Ticket Management Process Flow Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Management, Process, Service using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide depicts major steps for enhancing service desk customer experience. It provides information about understand customer, create customer vision, establish emotional connection and capture feedback. Deliver an outstanding presentation on the topic using this Key Steps For Improving Service Desk Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Understand Customer, Create Customer Vision, Establish Emotional Connection using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide shows budget sheet for improving service desk management. It provides information about salary, desktop support, computers, software, telecom, office space, training, service desk automation, etc. Present the topic in a bit more detail with this Measuring Overall Costs For Remodeling Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Automation, Telecommunication, Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

Increase audience engagement and knowledge by dispensing information using Meet Our Team Using Help Desk Management Software For Advanced Support Services. This template helps you present information on three stages. You can also present information on Meet Our Team using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide showcases organizational framework for handling service desks. It provides information about end user interaction, incident management, request fulfilment, network management, end user computing, etc. Present the topic in a bit more detail with this Organizational Framework For Handling Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Organizational, Framework, Service Desks. This template is free to edit as deemed fit for your organization. Therefore download it now.

Increase audience engagement and knowledge by dispensing information using Our Target Using Help Desk Management Software For Advanced Support Services. This template helps you present information on four stages. You can also present information on Our Target using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

The following slide illustrates planning and defining critical tasks of service desk. It provide information about service desk roles, ticket queue, first contact, chat support, ticket quality review, etc. Deliver an outstanding presentation on the topic using this Planning And Defining Key Tasks Of Service Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Planning, Service Desk, Illustrates using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide showcases audit checklist for deploying service desk tool. It provides information about usability, customization, integration, access control, encryption, quick issue resolution, automation, etc. Present the topic in a bit more detail with this Pre Deployment Audit Checklist For Service Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Deployment, Customization, Integration. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide illustrates process flow of service desk management. It provides information about resolution time, in-call waiting time, agent call connection, issue escalation, client notification, operations management, etc. Deliver an outstanding presentation on the topic using this Process Flow Of Service Desk Management Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Process, Management, Resolution Phase using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Introducing Quotes Using Help Desk Management Software For Advanced Support Services to increase your presentation threshold. Encompassed with one stages, this template is a great option to educate and entice your audience. Dispence information on Quotes, using this template. Grab it now to reap its full benefits.

This slide showcases RACI matrix of service desk team. It provides information about ticket queue and quality management, ticket handling, customer satisfaction data, ticket prioritization, escalation, resolution, etc. Deliver an outstanding presentation on the topic using this Raci Matrix Of Service Desk Team Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Management, Customer Satisfaction, Prioritization using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases realizing impact on major stakeholders. It provides information about automated ticket creation, real time call transcription, automated knowledge recommendation, action items, etc. Present the topic in a bit more detail with this Realizing Impact On Our Key Stakeholders Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Realizing, Stakeholders, Knowledge. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide illustrates evaluating quality of agent ticket resolution. It provides information about client name, issue summary, ticket prioritization, impact, urgency, remote connection, issue resolution, close, etc. Deliver an outstanding presentation on the topic using this Reviewing Quality Of Agent Ticket Resolution Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Reviewing, Prioritization, Evaluating using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide represents running service desk in hybrid and remote working situations. It includes details such as deploy remote service tool access, manage service expectations, reduce information technology service desk demand, etc. Introducing Running Service Desk In Hybrid And Remote Using Help Desk Management Advanced Support Services to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Service, Expectations, Collaboration , using this template. Grab it now to reap its full benefits.

This slide illustrates comparison of service desk software. It provides information about features, deployment, trial, cloud, on premises, Gantt charts, marketing hub, asset management, service portal, change management, etc. Deliver an outstanding presentation on the topic using this Selecting Suitable Solution For Service Desk Using Help Desk Management Advanced Support Services. Dispense information and present a thorough explanation of Solution, Service, Management using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide showcases self service portal software deployment and selection. It provides information about self service portal, budget, savings, compatibility, windows, mac, full text search, ticket management, live chat, android, iPhone, etc. Present the topic in a bit more detail with this Self Service Portal Software Deployment And Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Service, Software, Deployment. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide illustrates service desk incident management flowchart. It provides information about incident registration, service request, incident resolution, analysis, closing, evaluation, knowledgebase management, etc. Present the topic in a bit more detail with this Service Desk Incident Management Flowchart Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Service, Management, Flowchart. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide depicts service desk team communication plan. It provides information about technical team calls, customer service, web portal, survey, feedback, communications, transparency, support time, etc. Present the topic in a bit more detail with this Service Desk Team Communication Plan Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Service, Communication, Transparency. This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide illustrates service request ticket escalation plan. It provides information about troubleshooting, knowledgebase document, call volume, issue resolution, ticket categorization, ticket quality, etc. Present the topic in a bit more detail with this Service Requests Ticket Escalation Plan Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Troubleshooting, Knowledgebase, Service. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Swot Analysis Using Help Desk Management Software For Advanced Support Services to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Strengths, Weaknesses, Opportunities, using this template. Grab it now to reap its full benefits.

Deliver an outstanding presentation on the topic using this Table Of Contents Using Help Desk Management Software For Advanced Support Services. Dispense information and present a thorough explanation of Dashboard, Managing Customer Experience, Introducing Self Service Portals using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Introducing Thanks For Watching Using Help Desk Management Software For Advanced Support Services to increase your presentation threshold. Encompassed with three stages, this template is a great option to educate and entice your audience. Dispence information on Thanks For Watching, using this template. Grab it now to reap its full benefits.

The following slide showcases thresholds for numerous service request types. It provides information about time required, complexity, resources, risk level, repeatability, frequency, standard, non-standard request and small project. Present the topic in a bit more detail with this Thresholds For Multiple Types Of Service Requests Using Help Desk Management Advanced Support Services. Use it as a tool for discussion and navigation on Service, Resources, Repeatability. This template is free to edit as deemed fit for your organization. Therefore download it now.