Powerpoint Templates and Google slides for For Customer

This slide showcase customer satisfaction analysis of multiple retailing which helps manager to build opportunities for brand and flexibility while purchasing goods and services. It includes pointer such as channel preferences and customer satisfaction. Presenting our well structured Multichannel Retailing Analysis For Customer Satisfaction. The topics discussed in this slide are Customer Satisfaction, Channels Preferences.This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

This slide depicts customer service dashboard to analyze client development approaches. It consist of key performance indicator such as weekly response time, call details etc. Introducing our Customer Service Dashboard For Client Development set of slides. The topics discussed in these slides are Service, Customer, Development. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide shows plan which can be used by organizations to design strategic training plan to train customer service team in order to provide better customer support. It includes details regarding training topics, date, trainer name and benefits. Deliver an outstanding presentation on the topic using this Employee Training Schedule For Customer Service Strategy To Experience Strategy SS V. Dispense information and present a thorough explanation of Product Demonstration, Sensitivity Training, Social Media Training using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The following slide presents a customer segmentation dashboard distributing customers on demographics basis. It includes key components such as gender, technology adoption lifecycle, education and brand innovation consent. Present the topic in a bit more detail with this Customer Segmentation Dashboard For Market Research MKT SS V Use it as a tool for discussion and navigation on Gender, Education, Life Cycle This template is free to edit as deemed fit for your organization. Therefore download it now.

The following slide presents an example of RFM analysis to evaluating purchasing patterns of customers individually. It showcases elements such as customer name, time since last purchase, total orders, total revenue, average order value and total products. Deliver an outstanding presentation on the topic using this Customer Segmentation Rfm Analysis Sample For Analyzing Customer Buying Behavior MKT SS V Dispense information and present a thorough explanation of Value Generating, Customer For Business using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Mentioned slide illustrates customer satisfaction dashboard. It includes information about net promoter score, customer retention rate and customer effort score. Deliver an outstanding presentation on the topic using this Dashboard For Measuring Customer Satisfaction Efficient Management Retail Store Operations. Dispense information and present a thorough explanation of Promoter Score, Customer Retention, Customer Effort using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers a dashboard for tracking consumer satisfaction with metrics such as customer satisfaction score, customer effort score, net promoter score, average response time, etc. Deliver an outstanding presentation on the topic using this Dashboard For Analysing Aftersales Developing Successful Customer Training Program. Dispense information and present a thorough explanation of Customer Satisfaction, Promoter Score, Customer Effort using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers the KPI dashboard for ticket tracking. It includes metrics such as tickets by month, service level, and details of customer service department agents. Present the topic in a bit more detail with this Dashboard For Tracking Aftersales Developing Successful Customer Training Program. Use it as a tool for discussion and navigation on Ticket Tracking, Waiting Tickets, Processing Ticket. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers the dashboard for analyzing customer loyalty with metrics such as NPS, loyal customer rate, premium users, CLV, customer churn, revenue churn, net retention, MRR growth, etc. Deliver an outstanding presentation on the topic using this KPI Dashboard For Tracking Customer Developing Successful Customer Training Program. Dispense information and present a thorough explanation of Net Retention, Customer Churn, Revenue Churn, Premium Users using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases use of consumer data which helps organization to formulate personalized marketing campaign. Various benefits include product recommendations, website content, automated emails and retargeting ads. Deliver an outstanding presentation on the topic using this Use Of Data In Personalized Individualized Content Marketing Campaign For Customer Loyalty. Dispense information and present a thorough explanation of Personalized, Product, Automated using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers a dashboard for tracking consumer satisfaction with metrics such as customer satisfaction score, customer effort score, net promoter score, average response time, etc. Present the topic in a bit more detail with this Conducting Successful Customer Dashboard For Analysing Aftersales Customer Satisfaction Kpis. Use it as a tool for discussion and navigation on Satisfaction, Response, Promoter. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers the dashboard for analyzing customer loyalty with metrics such as NPS, loyal customer rate, premium users, CLV, customer churn, revenue churn, net retention, MRR growth, etc. Deliver an outstanding presentation on the topic using this Conducting Successful Customer Kpi Dashboard For Tracking Customer Retention. Dispense information and present a thorough explanation of Rate, Premium Users using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide represents impact for shopper marketing strategies on retail store. It includes rise in conversion for shoppers into buyers and increase of customer visits. Present the topic in a bit more detail with this Shopper And Customer Marketing Impact For Shopper Marketing Strategies On Retail Store. Use it as a tool for discussion and navigation on Impact For Shopper, Marketing Strategies, Retail Store. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents survey result to find most preferred types of promotion types by customers. It covers in store advertisement, television advertisement, magazines, press and internet advertisement. Present the topic in a bit more detail with this Shopper And Customer Marketing Need For In Store Promotional Displays In Retail Stores. Use it as a tool for discussion and navigation on In Store Promotional Displays, Retail Stores, Promotion In Retail Stores. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents key reason for shopping cart abandonment by digital customers. It includes high shipping cost, late shipment, re entering of credit card details etc. Deliver an outstanding presentation on the topic using this Shopper And Customer Marketing Reasons For Cart Abandonment By Digital Shoppers. Dispense information and present a thorough explanation of Reasons For Cart Abandonment, Digital Shoppers, Late Shipment using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Mentioned slide illustrates customer satisfaction dashboard. It includes information about net promoter score, customer retention rate and customer effort score. Present the topic in a bit more detail with this Dashboard For Measuring Customer Satisfaction Managing Retail Business Operations. Use it as a tool for discussion and navigation on Promoter Score, Customer Retention, Customer Effort. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide covers various software installation services for customers, such as unattended installations, in place upgrades, remote network installations, and clean installs. Increase audience engagement and knowledge by dispensing information using Customer Support And Services Aftersales Installation Services For Better Customer Experience. This template helps you present information on four stages. You can also present information on Upgrade, Remote, Unattended using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide covers the dashboard for analyzing customer loyalty with metrics such as NPS, loyal customer rate, premium users, CLV, customer churn, revenue churn, net retention, MRR growth, etc. Present the topic in a bit more detail with this Customer Support And Services KPI Dashboard For Tracking Customer Retention. Use it as a tool for discussion and navigation on Retention, Growth, Revenue. This template is free to edit as deemed fit for your organization. Therefore download it now.

Present the topic in a bit more detail with this Stacked Column Customer Data Platform Guide For Improving Marketing Efforts MKT SS. Use it as a tool for discussion and navigation on Stacked Column. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Table Of Contents For Customer Data Platform Guide For Improving Marketing Efforts MKT SS to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Data Platform, Customer Data, Introduction To Customer, using this template. Grab it now to reap its full benefits.

This slide presents a dashboard depicting customer claims report which can be used by healthcare service specialists to track the status of claims. The key performance indicators include charges, number of claims, reimbursements and number of claims paid. Introducing our Customer Claim Report For Healthcare Providers set of slides. The topics discussed in these slides are Reimbursements, Claims Report By Payor, Healthcare Providers. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide covers the KPI dashboard for ticket tracking. It includes metrics such as tickets by month, service level, and details of customer service department agents. Present the topic in a bit more detail with this Dashboard For Tracking Aftersales Customer Services Team Customer Support And Services. Use it as a tool for discussion and navigation on Waiting, Tickets, Processing. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the negative impact of customer onboarding challenges on the business. The challenges covered are decreased product adoption and customer response rate. Deliver an outstanding presentation on the topic using this Impact 2decreased Customer Response And Product Adoption Rate Onboarding Journey For Strategic. Dispense information and present a thorough explanation of Response, Providing, Irrelevant using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases the negative impact of customer onboarding challenges on the business. The challenges covered are increased user churn rate and number of onboarding support tickets. Present the topic in a bit more detail with this Impact 1 Increased Customer Churn Rate And Support Tickets Onboarding Journey For Strategic. Use it as a tool for discussion and navigation on Process, Unsatisfied, Product. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases comparative assessment of advertisement cost on different media channels. It analyze social media advertising cost on the basis of key metrics that are average cost per click and cost per mile Present the topic in a bit more detail with this Advertisement Cost Comparison Types Of Online Advertising For Customers Acquisition. Use it as a tool for discussion and navigation on Advertisement, Social, Platforms. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases budget allocation for performance marketing activities to run online promotional campaigns. Its key elements are Facebook ads, Instagram ads, Google display ads, YouTube ads etc. Present the topic in a bit more detail with this Allocating Budget For Performance Types Of Online Advertising For Customers Acquisition. Use it as a tool for discussion and navigation on Performance, Activities, Budget. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases impact of performance marketing campaigns which can help organization to evaluate the effectiveness of executed plan. Its key elements are website traffic and product sales Deliver an outstanding presentation on the topic using this Analyzing Impact Of Performance Types Of Online Advertising For Customers Acquisition. Dispense information and present a thorough explanation of Product, Website, Performance using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases dashboard that can help marketers to track and evaluate the outcomes of performance marketing ad campaigns. Its key elements are impressions, clicks, conversions, click through rate, cost per conversion, revenue per click etc Deliver an outstanding presentation on the topic using this Dashboard To Track Results Of Performance Types Of Online Advertising For Customers Acquisition. Dispense information and present a thorough explanation of Cost, Marketing, Performance using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases dashboard that can help marketers to track the website traffic during execution of performance marketing activities. Its key elements are organic sessions, organic page views, inorganic sessions by month etc Present the topic in a bit more detail with this Dashboard To Track Website Types Of Online Advertising For Customers Acquisition. Use it as a tool for discussion and navigation on Performance, Marketing, Website. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases overview of current marketing performance that can help organization to determine issues in current promotional campaigns. Its key elements are website traffic, marketing budget and product sales Present the topic in a bit more detail with this Evaluating Current Marketing Types Of Online Advertising For Customers Acquisition. Use it as a tool for discussion and navigation on Marketing, Performance, Organization. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases process that can help organization to formulate performance marketing campaign and run online targeted ads. Its key steps are establish campaign objectives, determine marketing channels, run marketing campaigns and optimize campaigns Introducing Process To Formulate Performance Types Of Online Advertising For Customers Acquisition to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Objectives, Marketing, Track, using this template. Grab it now to reap its full benefits.

This slide showcases various social media platforms that are used by marketers to run performance based influencer marketing campaigns. Platforms are Instagram, Facebook, Twitter, Pinterest, YouTube and Snapchat Present the topic in a bit more detail with this Social Media Channels Preferred Types Of Online Advertising For Customers Acquisition. Use it as a tool for discussion and navigation on Influencer, Marketing, Channels. This template is free to edit as deemed fit for your organization. Therefore download it now.

Increase audience engagement and knowledge by dispensing information using Table Of Contents For Targeted Marketing Campaign For Enhancing Customer Experience. This template helps you present information on four stages. You can also present information on Personalized Marketing Campaigns, Personalized Marketing, Marketing Campaign using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

This slide represents the statistical data related to analyze which sectors use SMS marketing to engage and build loyal customers. It includes details related to usage of SMS marketing by industries such as real estate, agriculture, education etc. Present the topic in a bit more detail with this SMS Customer Support Services Top Industries Which Uses Texting For Customer Interaction. Use it as a tool for discussion and navigation on Texting For Customer Interaction, SMS Marketing Facilitates Realtors, Reminders Regarding Fee Deposits. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Table Of Contents For SMS Customer Support Services For Building Customer Loyalty to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on SMS Customer Support Services, SMS Marketing Gateways, SMS Marketing Software, using this template. Grab it now to reap its full benefits.

This slide showcases allocating budget for event and experiential marketing. It provides details about trade shows, events, webinars, virtual events, market research, website, digital marketing, etc. Present the topic in a bit more detail with this Allocating Budget For Event And Experiential Marketing Customer Experience. Use it as a tool for discussion and navigation on Budget Allocation, Key Insights, Consumer Activations. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases experiential marketing statistics which can be referred by branding stores and professionals. It provides information about digital ads, public relations, sponsorships, content sharing, live shows, events, etc. Present the topic in a bit more detail with this Experiential Marketing Statistics For Brands And Professionals Customer Experience. Use it as a tool for discussion and navigation on Key Insights, Key Reasons, Marketing Professionals. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases trade show plan which can help marketers to attract and engage more audience. It provides details about goals, show selection, exhibit design, event promotion, booth tours, budget breakdown, etc. Present the topic in a bit more detail with this Organizing Trade Shows For Audience Attraction And Engagement Customer Experience. Use it as a tool for discussion and navigation on Trade Show Plan, Logistics, Budget Breakdown. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases overall costs for conducting experiential marketing campaign. It provides details about research, communication, networking, event, audio and visual, brochures, memberships, valet, etc. Deliver an outstanding presentation on the topic using this Overall Costs For Conducting Experiential Marketing Campaign Customer Experience. Dispense information and present a thorough explanation of Primary Category, Secondary Category, Details using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide showcases target audience analysis and sample persona which can be used by companies focusing on customer experience. It provides details about age group, occupation, locality, goals, behavior, motivations, frustrations, etc. Introducing Target Audience Analysis For Experiential Marketing Customer Experience Marketing Guide to increase your presentation threshold. Encompassed with four stages, this template is a great option to educate and entice your audience. Dispence information on Target Audience, Motivations, Demographic, using this template. Grab it now to reap its full benefits.

Following slide provides glimpse of business criteria to select suitable billing system for business. It includes pointers such as integration, globalization capabilities and user experience. Increase audience engagement and knowledge by dispensing information using Business Criteria For Selecting Billing Strategic Guide To Develop Customer Billing System. This template helps you present information on three stages. You can also present information on Integration Points, Globalization Capabilities, Expand Globally using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Following slides provide information about total cost requirements to install and operate customer billing system. It include costs such as purchasing, implementing, maintaining, hiring, training etc. Present the topic in a bit more detail with this Cost For Setting Billing System Structure Strategic Guide To Develop Customer Billing System. Use it as a tool for discussion and navigation on Budget Allocated, Total Annual Budget, Software Maintenance. This template is free to edit as deemed fit for your organization. Therefore download it now.

Introducing Table Of Contents For Strategic Guide To Develop Customer Billing System to increase your presentation threshold. Encompassed with five stages, this template is a great option to educate and entice your audience. Dispence information on Scenario Analysis, Customer Billing Software, Software Application, using this template. Grab it now to reap its full benefits.

Following slide provides information about various type of software used in industries to manage multiple tasks. It includes software type such as time management, legal billing, inventory and restaurant billing. Present the topic in a bit more detail with this Types Of Billing Software For Various Strategic Guide To Develop Customer Billing System. Use it as a tool for discussion and navigation on Marketing And Accounting, Legal Billing Software, Inventory Billing Software. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents the key brand touchpoints of a company in different phases of buyer journey. It describe social media during pre purchase, Sales person for delivering product information during purchase and customer service for retaining customers during post purchase. Deliver an outstanding presentation on the topic using this Customer Journey Optimization Identifying Brand Touchpoints For Improving. Dispense information and present a thorough explanation of Marketing, Customer, Web using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The purpose of the following slide is to show churn rate of the organization of the next 4 years and highlight the strategies that can be used to reduce the churn rate. Present the topic in a bit more detail with this Recurring Revenue Model Customer Churn Rate For Recurring Revenue Model Ppt Model Designs. Use it as a tool for discussion and navigation on Providing Customer Loyalty Programs, Subscription Renewal, Customer Complaints. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide represents overview for global b2b e-commerce market that helps marketers and investors to track market trends. It covers growth factors , CAGR, global players etc. Deliver an outstanding presentation on the topic using this Overview For Global B2b E Commerce Market Effective Strategies To Build Customer Base In B2b M Commerce. Dispense information and present a thorough explanation of Technology, Investment,Overview using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide covers dashboard to assess outcomes for loan applications applied by customer through various omnichannel banking services. It includes results based on elements such as debt restructuring, commercial property loans, credit card along with branch based loans, approval rates, etc. Present the topic in a bit more detail with this Omnichannel Strategies For Digital Dashboard To Track Customers Account Statements. Use it as a tool for discussion and navigation on Dashboard, Track Customers, Account Statements, Omnichannel Banking Services. This template is free to edit as deemed fit for your organization. Therefore download it now.

Mentioned slide illustrates customer satisfaction dashboard. It includes information about net promoter score, customer retention rate and customer effort score. Deliver an outstanding presentation on the topic using this Dashboard For Measuring Customer Optimizing Retail Operations By Efficiently Handling Inventories. Dispense information and present a thorough explanation of Customer, Satisfaction, Retention using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Purpose of the following slide is to define an ideal customer of the organization, various parameters are considered such as age, occupation , motivation, goals , pain points etc.Deliver an outstanding presentation on the topic using this Defining Our Ideal Customer Per Device Pricing Model For Managed Services. Dispense information and present a thorough explanation of Pellentesque Habitant, Netus Malessuada, Tristique Senectus using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide represents the statistical data related to analyze which sectors use SMS marketing to engage and build loyal customers. It includes details related to usage of SMS marketing by industries such as real estate, agriculture, education etc. Deliver an outstanding presentation on the topic using this Top Industries Which Uses Top Industries Which Uses Texting For Customer Interaction Text Message Marketing Techniques MKT SS. Dispense information and present a thorough explanation of Top Industries Which Uses Texting, Customer Interaction using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide illustrates customer satisfaction score that can be used to track how satisfied customers are with companys products or services. It includes the statistics of customer satisfaction based on the survey done by the firm. Deliver an outstanding presentation on the topic using this Measuring The Experience Of Customer Base Using Guide To Boost Brand Awareness For Business Growth. Dispense information and present a thorough explanation of Survey Question, Customer Services , Satisfaction Score using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

Following slide provides information about companys net promoter score that can be used to measure customer satisfaction. Company scored poorly in FY23 as compared to its FY22 score. Deliver an outstanding presentation on the topic using this Measuring The Experience Of Customer Base Using Net Guide To Boost Brand Awareness For Business Growth. Dispense information and present a thorough explanation of Breakdown, Promoters Score, Promoter Score using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

The purpose of the following slide is to show churn rate of the organization of the next 4 years and highlight the strategies that can be used to reduce the churn rate. Deliver an outstanding presentation on the topic using this Customer Churn Rate For Recurring Revenue Model Subscription Based Revenue Model. Dispense information and present a thorough explanation of Customer Churn Rate, Recurring Revenue Model using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide outlines various types of distribution channels which can be used by businesses to reach potential and new customers. It showcases types such as ecommerce, mobile commerce, social media, retail partnerships, direct sales, subscription services, influencer marketing and B2B sales. Increase audience engagement and knowledge by dispensing information using Types Of Distribution Channels To Reach Customers Developing Strategies For Business Growth. This template helps you present information on four stages. You can also present information on Mobile Commerce, Social Media, Retail Partnerships, E Commerce using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.

Following slide consists of a dashboard which can be used for conducting market research of customer demographics in order to strategize accordingly. The key performance metrics include customer gender, education level, technology adopters and brand innovators Introducing our Market Research Dashboard For Customer Demographics set of slides. The topics discussed in these slides are Research, Dashboard, Demographics. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

The purpose of this slide is to summarize the results of business market research survey conducted by marketing manager to collect customer feedback. Results provided are related to user description and user experience Presenting our well structured Market Research Dashboard For Customer Feedback Analysis. The topics discussed in this slide are Research, Dashboard, Analysis. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

This slide showcases the positive impact of the product ad campaign on the organization. Major KPIs covered are conversion rate and the average cost per lead. Present the topic in a bit more detail with this KPIs To Track Success Of Product Marketing Campaign Marketing Campaign Guide For Customer. Use it as a tool for discussion and navigation on KPIs To Track Success, Product Marketing Campaign, Personalized Ad Campaign. This template is free to edit as deemed fit for your organization. Therefore download it now.

This slide showcases the enhancement in social KPIs post campaign that helps to track and monitor performance. It includes conversion rate, shares, likes, mentions and followers for Facebook, Twitter and Instagram. Deliver an outstanding presentation on the topic using this KPIs To Track Success Of Social Media Campaign Marketing Campaign Guide For Customer. Dispense information and present a thorough explanation of KPIs To Track Success, Social Media Campaign, Conversion Rate using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.

This slide provides an overview of the importance of marketing campaigns to marketers. The benefits covered are increased brand awareness, attract potential customers, increase sales, make brand visible and showcase brand uniqueness. Increase audience engagement and knowledge by dispensing information using Marketing Campaign Guide For Customer Benefits Of Developing Effective Advertising Campaign. This template helps you present information on five stages. You can also present information on Attract Potential Customers, Showcase Brand Uniqueness, Advertising Campaign using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.