Handling Customer Queries And Organization Workflow By Implementing New Complaint Management System Complete Deck

Slide 1: This title slide introduces Handling customer queries and organization workflow by implementing a new complaint management system. Add the name of your company here.
Slide 2: This is the Agenda slide.
Slide 3: This slide contains the Table of Contents. It includes - Where is the gap? Complaint Escalation, Complaint Management Team, etc.
Slide 4: This is a table of content slide showing the Current Problems.
Slide 5: This slide presents the Customer Complaints Overview Over Last 6 Months.
Slide 6: This slide presents the Complaints Received Details - Tabular Representation.
Slide 7: This slide presents the Complaints Received Details - Graphical Representation.
Slide 8: This slide presents Customer Complaining About ?
Slide 9: This is a table of content slide showing Where is the gap?
Slide 10: This slide presents the Gap Structure.
Slide 11: This slide presents Where is the Gap? Detailed Analysis.
Slide 12: This is a table of content slide showing the Complaint Escalation.
Slide 13: This slide presents the Complaint Escalation Plan.
Slide 14: This slide presents the Complaint Escalation Matrix.
Slide 15: This is a table of content slide showing the Complaint Management.
Slide 16: This slide presents the Complaint Handling Software Selection and Budget.
Slide 17: This slide presents the Complaint Management Framework.
Slide 18: This slide presents the Complaint Handling Action Plan.
Slide 19: This slide presents the Complaints Handling Mechanism (1/2). It covers complaints handling flow from raised complaints by clients to stage 5 resolved by higher authorities.
Slide 20: This slide presents the Complaints Handling Mechanism (2/2). It covers the complaint handling process starting from the service department accepting complaints to complaints reported to the headquarter.
Slide 21: This slide presents the Customer Complaint Charter.
Slide 22: This slide presents the Customer Complaint Management Process.
Slide 23: This slide presents the Complaint Management Process Via Mail.
Slide 24: This is a table of content slide showing the Complaint Management Team.
Slide 25: This slide presents the Complaint Handling Team Training Schedule.
Slide 26: This slide presents the Roles and Responsibilities of the Complaint Management Team.
Slide 27: This is a table of content slide showing the Automation in Compliant Management.
Slide 28: This slide presents the Employees Hourly Service Level Dashboard.
Slide 29: This slide presents the Complaint Management System (1/2). It covers the complaint management system including case ID, Case Type, City, Category, and status.
Slide 30: This slide presents the Complaint Management System (2/2). It covers the complaint management system including case ID, contact, status, city, category, contact number, summary, and assigned personnel.
Slide 31: This slide presents the Effect of Complaint Handling System.
Slide 32: This slide presents the Status of Complaints after Implementing the Complaint Handling System.
Slide 33: This is a table of content slide showing the Complaint Handling System Dashboard.
Slide 34: This slide presents the Complaint Handling System Dashboard.
Slide 35: This is a table of content slide showing the Complaint Call Handling Dashboard.
Slide 36: This slide presents the Complaint Call Handling Dashboard.
Slide 37: This is the Icons Slide for Handling Customer Queries and Organization Workflow by Implementing New Complaint Management System.
Slide 38: This slide presents the Additional Slides.
Slide 39: This slide shows the members of the company team with their name, designation, and photo.
Slide 40: This slide provides the Mission for the entire company. This includes the vision, the mission, and the goal.
Slide 41: This slide shows a Stacked Bar that compares 2 products’ profits over a timeline of financial years.
Slide 42: This slide shows a Column Chart that compares 2 products’ data over a timeline of years.
Slide 43: This slide contains the information about the company aka the ‘About Us’ section. This includes the Value Clients, the Target Audience, and Preferred by Many.
Slide 44: This slide presents the Financial data with the data’s numbers at minimum, medium, and maximum percentage.
Slide 45: This slide is a Timeline template to showcase the progress of the steps of a project with time.
Slide 46: This slide contains Post It Notes that can be used to express any brief thoughts or ideas.
Slide 47: This slide presents the Comparison between the percentages of users of YouTube, WhatsApp, and Facebook.
Slide 48: This is a Thank You slide where details such as the address, contact number, email address are added.