Customer effort score ces using customer online behavior analytics acquiring customers ppt design
CES measures the effort a customer has to exert to get an issue resolved, a product purchased or returned or a question answered. This further impacts Customer Satisfaction Score, customer retention, and customer churn among others.
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CES measures the effort a customer has to exert to get an issue resolved, a product purchased or returned or a question answered. This further impacts Customer Satisfaction Score, customer retention, and customer churn among others. Present the topic in a bit more detail with this Customer Effort Score Ces Using Customer Online Behavior Analytics Acquiring Customers Ppt Design. Use it as a tool for discussion and navigation on Customer Effect Score, Required. This template is free to edit as deemed fit for your organization. Therefore download it now.
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