Escalation Level Matrix For Effective Incident Management
Mentioned slide showcases a escalation level matrix which can be used by multiple call centers. Information covered in this slide is related to types of categories, key description, resolution, expected response and resolution time.
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Mentioned slide showcases a escalation level matrix which can be used by multiple call centers. Information covered in this slide is related to types of categories, key description, resolution, expected response and resolution time. Presenting our well-structured Escalation Level Matrix For Effective Incident Management. The topics discussed in this slide are Feature Request, Low, Normal, High, Resolution. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.
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