Emotional Intelligence Skill To Resolve Workplace Conflict Training Ppt
This slide provides information about the definition of emotional intelligence i.e. the capability to identify, understand, and manage ones own as well as teammates feelings to respond in a proactive and non-reactive way in conflict situations at the workplace. It also explains how high EI is a beneficial skill in recognizing and comprehending employees emotional turmoil and use this to prevent any conflict from escalating.
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