Ecommerce KPIs To Measure Customer Strategic Guide To Move Brick And Mortar Strategy SS V
This slide showcases various metrics to analyze customer service performance of e commerce store business. It highlights KPIs such as customer satisfaction score, net promoter score, customer effort score, first response time, average resolution time, order defect rate, return rate and abandonment cart rate.
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This slide showcases various metrics to analyze customer service performance of e commerce store business. It highlights KPIs such as customer satisfaction score, net promoter score, customer effort score, first response time, average resolution time, order defect rate, return rate and abandonment cart rate. Increase audience engagement and knowledge by dispensing information using Ecommerce KPIs To Measure Customer Strategic Guide To Move Brick And Mortar Strategy SS V. This template helps you present information on one stages. You can also present information on Measure, Customer, Service using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.
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