Customer success is all about ensuring that customers achieve their goals by utilizing the companys products and services. Every business wants to grow and succeed, and one way to do so is to assist clients in achieving their goals. Grab our efficiently designed Guide to Customer Success template to help client-facing managers guide new members through best practices for dealing with and meeting client expectations. The presentation starts with slides such as why customer success is the new measure of business success and why every business needs customer success. Managers can use these slides to educate the new members about the importance of customer success. Sections titled how do we ensure effective customer success management and addressing our customer success lifecycle stages will assist organizations and managers in illustrating the entire customer success management process. Finally, the customer success performance tracking section will assist managers in demonstrating to the members the dashboards and metrics used to track customer success. Customize this 100 percent editable playbook template now.