Different Kpis To Measure Effectiveness Of Customer Types Of Customer Service Training Programs
This slide mentions the various metrics used to measure the impacts of customer services training. Various KPIs included are CSAT score, average response time, FCR rate and CES score
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This slide mentions the various metrics used to measure the impacts of customer services training. Various KPIs included are CSAT score, average response time, FCR rate and CES score Increase audience engagement and knowledge by dispensing information using Different Kpis To Measure Effectiveness Of Customer Types Of Customer Service Training Programs. This template helps you present information on four stages. You can also present information on Customer Satisfaction, Average Response Time, Customer Experience using this PPT design. This layout is completely editable so personaize it now to meet your audiences expectations.
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