Healthcare dashboard with customer satisfaction and patient metrics

Description:

The image depicts a slide from a healthcare dashboard focused on customer satisfaction and patient metrics. 

The dashboard is divided into various sections, each representing different data points:

1. Patient Metrics:

This section contains gauges displaying time metrics such as 'Arrival to Bed', 'Arrival to Nurse', 'Arrival to Physician', and 'Arrival to Discharge'. Each gauge has a target time and shows the actual time in minutes, with color coding representing the performance relative to the target.

2. Customer Satisfaction:

Here, a pie chart illustrates patient satisfaction levels, ranging from 'Very unsatisfied' to 'Very satisfied'. The size of each slice indicates the proportion of responses in each category.

3. Average Salary By Department:

A table lists various tests or departments, their target and average salary figures, and a visual representation of the past 30 results. The '+/-' column shows the percentage difference from the target.

4. Salary Range Breakdown:

A bar graph combined with a line graph (likely indicating a trend over time) shows the salary range distribution across a timeline.

The slide also notes that the graph/chart is linked to Excel and changes automatically based on data, indicating that it is dynamic and can be updated by editing the linked data source.

Use Cases:

Data-driven dashboards are indispensable across industries for monitoring performance, enhancing decision-making, and driving customer satisfaction.

1. Healthcare:

Use: Tracking patient care and satisfaction metrics

Presenter: Hospital Administrator

Audience: Medical Staff, Department Heads

2. Retail:

Use: Analyzing customer feedback and sales performance

Presenter: Retail Manager

Audience: Sales Teams, Store Managers

3. Manufacturing:

Use: Overseeing production efficiency and worker productivity

Presenter: Operations Manager

Audience: Production Supervisors, Quality Assurance Teams

4. Hospitality:

Use: Gauging guest satisfaction and service delivery times

Presenter: Hotel General Manager

Audience: Service Staff, Department Leads

5. Finance:

Use: Monitoring transaction processing times and client feedback

Presenter: Bank Manager

Audience: Customer Service Reps, Financial Analysts

6. Education:

Use: Tracking student services and satisfaction levels

Presenter: University Registrar

Audience: Academic Advisors, Administrative Staff

7. Technology:

Use: Measuring support response times and user satisfaction

Presenter: Customer Support Director

Audience: Support Teams, Product Managers