Customer Touchpoint Guide To Improve User Experience Complete Deck

Slide 1: This slide introduces Customer Touchpoint Guide to Improve User Experience. State your company name and begin.
Slide 2: This slide states Agenda of the presentation.
Slide 3: This slide shows Table of Content for the presentation.
Slide 4: This slide depicts title for two topics that are to be covered next in the template.
Slide 5: This slide covers the requirements of consumer touchpoint optimization.
Slide 6: This slide covers the major importance of understanding and improving consumer touchpoints.
Slide 7: This slide depicts title for ten topics that are to be covered next in the template.
Slide 8: This slide covers the benefit of using digital advertisements for customer interaction.
Slide 9: This slide covers the benefit of using online content marketing for customer communication.
Slide 10: This slide covers the benefit of using customer-generated data for improved client involvement.
Slide 11: This slide covers the benefit of using online reviews for improved customer trust.
Slide 12: This slide covers the benefit of using social media for increased customer reach.
Slide 13: This slide covers the benefit of using the company website for customer interaction.
Slide 14: This slide covers the benefit of using consumer loyalty programs for better customer insights.
Slide 15: This slide covers the benefit of sending thank you emails for building an emotional connection with consumers.
Slide 16: This slide covers the advantages of using customer care services for better conversions.
Slide 17: This slide covers the advantages of implementing referral programs for increasing customer engagement.
Slide 18: This slide depicts title for four topics that are to be covered next in the template.
Slide 19: This slide covers the requirements for mapping the consumer touchpoints throughout the customer lifecycle.
Slide 20: This slide covers different consumer touchpoints throughout client’s journey.
Slide 21: This slide covers the steps for mapping the consumer journey.
Slide 22: This slide covers a consumer touchpoint map for the online client journey.
Slide 23: This slide depicts title for seven topics that are to be covered next in the template.
Slide 24: This slide cover strategies for improving online ads for effective customer interaction.
Slide 25: This slide covers strategies for improving online content for increasing brand visibility.
Slide 26: This slide covers various strategies for improving social media performance.
Slide 27: This slide covers strategies for improving company website performance such as page load speed, mobile-first approach, and technical SEO.
Slide 28: This slide covers strategies for delivering effective loyalty programs such as gamification, omnichannel, use of artificial intelligence(AI) and big data.
Slide 29: This slide covers various strategies for improving the customer care system.
Slide 30: This slide cover strategies for optimizing referral programs such as contests or giveaways, social gifting, and discounts.
Slide 31: This slide depicts title for six topics that are to be covered next in the template.
Slide 32: This slide covers the digital camping effectiveness tracking sheet.
Slide 33: This slide covers the KPI dashboard for measuring digital campaign results.
Slide 34: This slide covers KPIs for measuring posted content performance.
Slide 35: This slide covers the KPI dashboard for analyzing online content.
Slide 36: This slide covers the social media audit which showcases the performance grade of presence on Facebook, Instagram, Twitter, etc.
Slide 37: This slide covers the KPI dashboard for analyzing social media channels.
Slide 38: This slide depicts title for nine topics that are to be covered next in the template.
Slide 39: This slide covers the website conversate rate based on page type, page view, conversion rate, and average session duration with a key takeaway section.
Slide 40: This slide covers the KPI dashboard for analyzing the company website.
Slide 41: This slide covers the customer care department audit results.
Slide 42: This slide covers the KPI dashboard for analyzing the performance of client support department.
Slide 43: This slide covers the referral campaign results tracking sheet.
Slide 44: This slide covers the KPI dashboard for analyzing referral campaign results.
Slide 45: This slide covers a loyalty lever balanced scorecard for measuring loyalty program success.
Slide 46: This slide covers the KPI dashboard for analyzing customer loyalty campaign results.
Slide 47: This slide covers a touchpoint dashboard with different customer journey stages.
Slide 48: This slide contains all the icons used in this presentation.
Slide 49: This slide is titled as Additional Slides for moving forward.
Slide 50: This is Our Team slide with names and designation.
Slide 51: This slide provides 30 60 90 Days Plan with text boxes.
Slide 52: This is a Timeline slide. Show data related to time intervals here.
Slide 53: This is an Idea Generation slide to state a new idea or highlight information, specifications etc.
Slide 54: This slide presents Bar chart with two products comparison.
Slide 55: This slide shows Post It Notes. Post your important notes here.
Slide 56: This slide depicts Venn diagram with text boxes.
Slide 57: This is a Thank You slide with address, contact numbers and email address.