Customer Service KPIS To Measure Support Escalation Team Performance
The following slide outlines various support escalation kpis such as customer satisfaction score, first contact resolution, average resolution time etc. The template also provides information about the comparison of kpis in the two years used which can be used to measure the team performance.
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The following slide outlines various support escalation kpis such as customer satisfaction score, first contact resolution, average resolution time etc. The template also provides information about the comparison of kpis in the two years used which can be used to measure the team performance. Introducing our Customer Service KPIS To Measure Support Escalation Team Performance set of slides. The topics discussed in these slides are Customer Service KPIS, Measure Support Escalation, Team Performance. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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