Customer Self Service Key Performance Indicators
The following slide highlights key performance indicators of customer self service to offer enterprises actual and desired cost of support, measure efficiency etc. It includes key performance indicators such as net promoter score, customer effort score, self service re contact rate, conversion ratio and case deflection rate.
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The following slide highlights key performance indicators of customer self service to offer enterprises actual and desired cost of support, measure efficiency etc. It includes key performance indicators such as net promoter score, customer effort score, self service re contact rate, conversion ratio and case deflection rate. Introducing our Customer Self Service Key Performance Indicators set of slides. The topics discussed in these slides are Description, Target. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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